Hi,

I'm using SCDPM 2010 RC to backup a Hyper-V server.

SCDPM 2010 RC server - Windows 2008 R2
Hyper-V (VS01) server - Windows 2008 R2 DataCenter
Host1 - Windows 2008 Standard SP1
Host2 - Windows 2008 R2 Standard
Host3 - Windows 2003 Enterprise SP2

Host 2 and 3 are backing up fine.
Host1 is erroring with:

Type:	Recovery point
Status:	Failed
Description:	The VSS application writer or the VSS provider is in a bad 
state. Either it was already in a bad state or it entered a bad state during 
the current operation. (ID 30111 Details: VssError:The writer experienced a 
non-transient error.  If the backup process is retried,
the error is likely to reoccur.
 (0x800423F4))
	More information
End time:	14/05/2010 12:41:50 PM
Start time:	14/05/2010 12:41:12 PM
Time elapsed:	00:00:38
Data transferred:	0 MB
Cluster node	-
Recovery Point Type	Express Full
Source details:	\Backup Using Child Partition Snapshot\Host01
Protection group:	VS01

Please check that the Event Service, the VSS service and the shadow copy 
provider service is running, and check for errors associated with these 
services in the Application Event Log on the server VS01.domain.com. Please 
allow 10 minutes for VSS to repair itself and then retry the operation.
For more information on this error, go to 
http://go.microsoft.com/fwlink/?LinkId=132612.

The error indicates there will be some VSS errors in the event logs.  I've 
checked the Hyper-V server and Host1, both show simple Information errors:
Hyper-V
-The Volume Shadow Copy service entered the running state.
-The DPMRA service entered the running state.
Host1
-The Virtual Disk service entered the running state.

The Hyper-V's VSS Writer reports the following:
Writer name: 'Microsoft Hyper-V VSS Writer'
   Writer Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
   Writer Instance Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
   State: [1] Stable
   Last error: Non-retryable error

Not quite sure what to do from here... I can't get any info on this error.
A lost of posts on here ask for logs.  In this case, what log would be the 
best to view?

Many thanks for any assistance.
Matt

Can you check if you have updated the integration components in HOST01. In 
case you have not, please update them and try the backup again.

Thanks,
--Angad.

-- 
This posting is provided “AS IS” with no warranties, and confers no rights

"Matt" <Matt@discussions.microsoft.com> wrote in message 
news:5359D8D4-1FFD-469F-A2B5-12D0824590E1@microsoft.com...
> Hi,
>
> I'm using SCDPM 2010 RC to backup a Hyper-V server.
>
> SCDPM 2010 RC server - Windows 2008 R2
> Hyper-V (VS01) server - Windows 2008 R2 DataCenter
> Host1 - Windows 2008 Standard SP1
> Host2 - Windows 2008 R2 Standard
> Host3 - Windows 2003 Enterprise SP2
>
> Host 2 and 3 are backing up fine.
> Host1 is erroring with:
>
> Type: Recovery point
> Status: Failed
> Description: The VSS application writer or the VSS provider is in a bad
> state. Either it was already in a bad state or it entered a bad state 
> during
> the current operation. (ID 30111 Details: VssError:The writer experienced 
> a
> non-transient error.  If the backup process is retried,
> the error is likely to reoccur.
> (0x800423F4))
> More information
> End time: 14/05/2010 12:41:50 PM
> Start time: 14/05/2010 12:41:12 PM
> Time elapsed: 00:00:38
> Data transferred: 0 MB
> Cluster node -
> Recovery Point Type Express Full
> Source details: \Backup Using Child Partition Snapshot\Host01
> Protection group: VS01
>
> Please check that the Event Service, the VSS service and the shadow copy
> provider service is running, and check for errors associated with these
> services in the Application Event Log on the server VS01.domain.com. 
> Please
> allow 10 minutes for VSS to repair itself and then retry the operation.
> For more information on this error, go to
> http://go.microsoft.com/fwlink/?LinkId=132612.
>
> The error indicates there will be some VSS errors in the event logs.  I've
> checked the Hyper-V server and Host1, both show simple Information errors:
> Hyper-V
> -The Volume Shadow Copy service entered the running state.
> -The DPMRA service entered the running state.
> Host1
> -The Virtual Disk service entered the running state.
>
> The Hyper-V's VSS Writer reports the following:
> Writer name: 'Microsoft Hyper-V VSS Writer'
>   Writer Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
>   Writer Instance Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
>   State: [1] Stable
>   Last error: Non-retryable error
>
> Not quite sure what to do from here... I can't get any info on this error.
> A lost of posts on here ask for logs.  In this case, what log would be the
> best to view?
>
> Many thanks for any assistance.
> Matt 

Hi Angad,

Thanks for your reply.

I'm 99% sure the integration components have already been instaled.
I've just run through the install again.  I can't reboot atm though.

I tested Host1 again with no luck, it's failed with the same error.

Any other ideas?  Or will I have to reboot Host1 first?

Cheers
Matt

"Angad Pal Singh [MSFT]" wrote:

> Can you check if you have updated the integration components in HOST01. In 
> case you have not, please update them and try the backup again.
> 
> Thanks,
> --Angad.
> 
> -- 
> This posting is provided “AS IS” with no warranties, and confers no rights
> 
> "Matt" <Matt@discussions.microsoft.com> wrote in message 
> news:5359D8D4-1FFD-469F-A2B5-12D0824590E1@microsoft.com...
> > Hi,
> >
> > I'm using SCDPM 2010 RC to backup a Hyper-V server.
> >
> > SCDPM 2010 RC server - Windows 2008 R2
> > Hyper-V (VS01) server - Windows 2008 R2 DataCenter
> > Host1 - Windows 2008 Standard SP1
> > Host2 - Windows 2008 R2 Standard
> > Host3 - Windows 2003 Enterprise SP2
> >
> > Host 2 and 3 are backing up fine.
> > Host1 is erroring with:
> >
> > Type: Recovery point
> > Status: Failed
> > Description: The VSS application writer or the VSS provider is in a bad
> > state. Either it was already in a bad state or it entered a bad state 
> > during
> > the current operation. (ID 30111 Details: VssError:The writer experienced 
> > a
> > non-transient error.  If the backup process is retried,
> > the error is likely to reoccur.
> > (0x800423F4))
> > More information
> > End time: 14/05/2010 12:41:50 PM
> > Start time: 14/05/2010 12:41:12 PM
> > Time elapsed: 00:00:38
> > Data transferred: 0 MB
> > Cluster node -
> > Recovery Point Type Express Full
> > Source details: \Backup Using Child Partition Snapshot\Host01
> > Protection group: VS01
> >
> > Please check that the Event Service, the VSS service and the shadow copy
> > provider service is running, and check for errors associated with these
> > services in the Application Event Log on the server VS01.domain.com. 
> > Please
> > allow 10 minutes for VSS to repair itself and then retry the operation.
> > For more information on this error, go to
> > http://go.microsoft.com/fwlink/?LinkId=132612.
> >
> > The error indicates there will be some VSS errors in the event logs.  I've
> > checked the Hyper-V server and Host1, both show simple Information errors:
> > Hyper-V
> > -The Volume Shadow Copy service entered the running state.
> > -The DPMRA service entered the running state.
> > Host1
> > -The Virtual Disk service entered the running state.
> >
> > The Hyper-V's VSS Writer reports the following:
> > Writer name: 'Microsoft Hyper-V VSS Writer'
> >   Writer Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
> >   Writer Instance Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
> >   State: [1] Stable
> >   Last error: Non-retryable error
> >
> > Not quite sure what to do from here... I can't get any info on this error.
> > A lost of posts on here ask for logs.  In this case, what log would be the
> > best to view?
> >
> > Many thanks for any assistance.
> > Matt 
> 

Matt,

Apart from the first time install, you may have to update the integration 
components on the VM as and how you install hotfixes on the host. Before 
rebooting, can you go to Add Remove Programs in the VM and check the version 
of the integration components showing up?

Thanks,
--Angad.

-- 
This posting is provided “AS IS” with no warranties, and confers no rights

"Matt" <Matt@discussions.microsoft.com> wrote in message 
news:A992B0D1-FD24-44A3-8B6D-E0CA7406C089@microsoft.com...
> Hi Angad,
>
> Thanks for your reply.
>
> I'm 99% sure the integration components have already been instaled.
> I've just run through the install again.  I can't reboot atm though.
>
> I tested Host1 again with no luck, it's failed with the same error.
>
> Any other ideas?  Or will I have to reboot Host1 first?
>
> Cheers
> Matt
>
> "Angad Pal Singh [MSFT]" wrote:
>
>> Can you check if you have updated the integration components in HOST01. 
>> In
>> case you have not, please update them and try the backup again.
>>
>> Thanks,
>> --Angad.
>>
>> -- 
>> This posting is provided “AS IS” with no warranties, and confers no 
>> rights
>>
>> "Matt" <Matt@discussions.microsoft.com> wrote in message
>> news:5359D8D4-1FFD-469F-A2B5-12D0824590E1@microsoft.com...
>> > Hi,
>> >
>> > I'm using SCDPM 2010 RC to backup a Hyper-V server.
>> >
>> > SCDPM 2010 RC server - Windows 2008 R2
>> > Hyper-V (VS01) server - Windows 2008 R2 DataCenter
>> > Host1 - Windows 2008 Standard SP1
>> > Host2 - Windows 2008 R2 Standard
>> > Host3 - Windows 2003 Enterprise SP2
>> >
>> > Host 2 and 3 are backing up fine.
>> > Host1 is erroring with:
>> >
>> > Type: Recovery point
>> > Status: Failed
>> > Description: The VSS application writer or the VSS provider is in a bad
>> > state. Either it was already in a bad state or it entered a bad state
>> > during
>> > the current operation. (ID 30111 Details: VssError:The writer 
>> > experienced
>> > a
>> > non-transient error.  If the backup process is retried,
>> > the error is likely to reoccur.
>> > (0x800423F4))
>> > More information
>> > End time: 14/05/2010 12:41:50 PM
>> > Start time: 14/05/2010 12:41:12 PM
>> > Time elapsed: 00:00:38
>> > Data transferred: 0 MB
>> > Cluster node -
>> > Recovery Point Type Express Full
>> > Source details: \Backup Using Child Partition Snapshot\Host01
>> > Protection group: VS01
>> >
>> > Please check that the Event Service, the VSS service and the shadow 
>> > copy
>> > provider service is running, and check for errors associated with these
>> > services in the Application Event Log on the server VS01.domain.com.
>> > Please
>> > allow 10 minutes for VSS to repair itself and then retry the operation.
>> > For more information on this error, go to
>> > http://go.microsoft.com/fwlink/?LinkId=132612.
>> >
>> > The error indicates there will be some VSS errors in the event logs. 
>> > I've
>> > checked the Hyper-V server and Host1, both show simple Information 
>> > errors:
>> > Hyper-V
>> > -The Volume Shadow Copy service entered the running state.
>> > -The DPMRA service entered the running state.
>> > Host1
>> > -The Virtual Disk service entered the running state.
>> >
>> > The Hyper-V's VSS Writer reports the following:
>> > Writer name: 'Microsoft Hyper-V VSS Writer'
>> >   Writer Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
>> >   Writer Instance Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
>> >   State: [1] Stable
>> >   Last error: Non-retryable error
>> >
>> > Not quite sure what to do from here... I can't get any info on this 
>> > error.
>> > A lost of posts on here ask for logs.  In this case, what log would be 
>> > the
>> > best to view?
>> >
>> > Many thanks for any assistance.
>> > Matt
>> 

Hi Angad,

It appears the Integration Components don't show up in Add/Remove Programs 
on Windows 2008.  How can I obtain the version?

Host1 was rebooted over the weekend and it's working ok now.  The 
Integration Components must have been out of date...
Many thanks for your help!

"Angad Pal Singh [MSFT]" wrote:

> Matt,
> 
> Apart from the first time install, you may have to update the integration 
> components on the VM as and how you install hotfixes on the host. Before 
> rebooting, can you go to Add Remove Programs in the VM and check the version 
> of the integration components showing up?
> 
> Thanks,
> --Angad.
> 
> -- 
> This posting is provided “AS IS” with no warranties, and confers no rights
> 
> "Matt" <Matt@discussions.microsoft.com> wrote in message 
> news:A992B0D1-FD24-44A3-8B6D-E0CA7406C089@microsoft.com...
> > Hi Angad,
> >
> > Thanks for your reply.
> >
> > I'm 99% sure the integration components have already been instaled.
> > I've just run through the install again.  I can't reboot atm though.
> >
> > I tested Host1 again with no luck, it's failed with the same error.
> >
> > Any other ideas?  Or will I have to reboot Host1 first?
> >
> > Cheers
> > Matt
> >
> > "Angad Pal Singh [MSFT]" wrote:
> >
> >> Can you check if you have updated the integration components in HOST01. 
> >> In
> >> case you have not, please update them and try the backup again.
> >>
> >> Thanks,
> >> --Angad.
> >>
> >> -- 
> >> This posting is provided “AS IS” with no warranties, and confers no 
> >> rights
> >>
> >> "Matt" <Matt@discussions.microsoft.com> wrote in message
> >> news:5359D8D4-1FFD-469F-A2B5-12D0824590E1@microsoft.com...
> >> > Hi,
> >> >
> >> > I'm using SCDPM 2010 RC to backup a Hyper-V server.
> >> >
> >> > SCDPM 2010 RC server - Windows 2008 R2
> >> > Hyper-V (VS01) server - Windows 2008 R2 DataCenter
> >> > Host1 - Windows 2008 Standard SP1
> >> > Host2 - Windows 2008 R2 Standard
> >> > Host3 - Windows 2003 Enterprise SP2
> >> >
> >> > Host 2 and 3 are backing up fine.
> >> > Host1 is erroring with:
> >> >
> >> > Type: Recovery point
> >> > Status: Failed
> >> > Description: The VSS application writer or the VSS provider is in a bad
> >> > state. Either it was already in a bad state or it entered a bad state
> >> > during
> >> > the current operation. (ID 30111 Details: VssError:The writer 
> >> > experienced
> >> > a
> >> > non-transient error.  If the backup process is retried,
> >> > the error is likely to reoccur.
> >> > (0x800423F4))
> >> > More information
> >> > End time: 14/05/2010 12:41:50 PM
> >> > Start time: 14/05/2010 12:41:12 PM
> >> > Time elapsed: 00:00:38
> >> > Data transferred: 0 MB
> >> > Cluster node -
> >> > Recovery Point Type Express Full
> >> > Source details: \Backup Using Child Partition Snapshot\Host01
> >> > Protection group: VS01
> >> >
> >> > Please check that the Event Service, the VSS service and the shadow 
> >> > copy
> >> > provider service is running, and check for errors associated with these
> >> > services in the Application Event Log on the server VS01.domain.com.
> >> > Please
> >> > allow 10 minutes for VSS to repair itself and then retry the operation.
> >> > For more information on this error, go to
> >> > http://go.microsoft.com/fwlink/?LinkId=132612.
> >> >
> >> > The error indicates there will be some VSS errors in the event logs. 
> >> > I've
> >> > checked the Hyper-V server and Host1, both show simple Information 
> >> > errors:
> >> > Hyper-V
> >> > -The Volume Shadow Copy service entered the running state.
> >> > -The DPMRA service entered the running state.
> >> > Host1
> >> > -The Virtual Disk service entered the running state.
> >> >
> >> > The Hyper-V's VSS Writer reports the following:
> >> > Writer name: 'Microsoft Hyper-V VSS Writer'
> >> >   Writer Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
> >> >   Writer Instance Id: {xxxx-xxxx-xxxx-xxxx-xxxx}
> >> >   State: [1] Stable
> >> >   Last error: Non-retryable error
> >> >
> >> > Not quite sure what to do from here... I can't get any info on this 
> >> > error.
> >> > A lost of posts on here ask for logs.  In this case, what log would be 
> >> > the
> >> > best to view?
> >> >
> >> > Many thanks for any assistance.
> >> > Matt
> >>