DPM2010 RC Agent Installation Failure - DPM Server on DC

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Hi there,

I have DPM 2010 RC succesfully installed on a Server 2008 R2 domain 
controller. The SQL Database is running locally on this DC as well, 
everything seems to work fine.

I am just having problems installing agents, either from the DPM console or 
remotely attaching them. When I try to install the agent from the DPM console 
I get the following error:

Install protection agent on LHC-S1N4.GF-LHC.local failed:
Error 303: The protection agent operation failed on LHC-S1N4.GF-LHC.local.
Error details: The group name could not be found
Recommended action: Review the error details, take the appropriate action, 
and then retry the agent operation.

It doesn't create any agent install logs, or log anything else on the client 
server. The only thing I can thing of is that it's struggling to do whatever 
it needs to do, either on the local security groups on the target, or on the 
domain security groups on my DPM server. I followed the instructions for 
installing the DPM server on a domain controller to the letter.

Anybody with any ideas?

Thanks


0
Reply Utf 3/30/2010 10:04:02 AM

I have exactly the same problem - did you get it fixed ?
0
Reply Danny 3/31/2010 12:04:37 PM


Thanks for trying out DPM2010 RC. Can you please send the the following 
information to diagnose the issue.

1. logs on DPM server at c:\program files\microsoft dpm\dpm\temp\*.errlog
2. logs on agent side at c:\windows\temp\msdpm*.errlog

If there are no agent install logs created please try installing in 
disconnected way through DPMAgentInstaller.exe and provide us the logs

send the logs to chanchak[at]microsoft[dot]com

-- 
This posting is provided “AS IS” with no warranties, and confers no rights

"SdP" <SdP@discussions.microsoft.com> wrote in message 
news:1DC8FED7-4691-467A-B79B-E476A404BF33@microsoft.com...
> Hi there,
>
> I have DPM 2010 RC succesfully installed on a Server 2008 R2 domain
> controller. The SQL Database is running locally on this DC as well,
> everything seems to work fine.
>
> I am just having problems installing agents, either from the DPM console 
> or
> remotely attaching them. When I try to install the agent from the DPM 
> console
> I get the following error:
>
> Install protection agent on LHC-S1N4.GF-LHC.local failed:
> Error 303: The protection agent operation failed on LHC-S1N4.GF-LHC.local.
> Error details: The group name could not be found
> Recommended action: Review the error details, take the appropriate action,
> and then retry the agent operation.
>
> It doesn't create any agent install logs, or log anything else on the 
> client
> server. The only thing I can thing of is that it's struggling to do 
> whatever
> it needs to do, either on the local security groups on the target, or on 
> the
> domain security groups on my DPM server. I followed the instructions for
> installing the DPM server on a domain controller to the letter.
>
> Anybody with any ideas?
>
> Thanks
>
> 
0
Reply Chandraneel 4/2/2010 10:02:11 AM

Hi, I have exactly the same problem with RTM version,  did you get it fixed ?

Thanks 


"Chandraneel Chakka[MSFT]" wrote:

> Thanks for trying out DPM2010 RC. Can you please send the the following 
> information to diagnose the issue.
> 
> 1. logs on DPM server at c:\program files\microsoft dpm\dpm\temp\*.errlog
> 2. logs on agent side at c:\windows\temp\msdpm*.errlog
> 
> If there are no agent install logs created please try installing in 
> disconnected way through DPMAgentInstaller.exe and provide us the logs
> 
> send the logs to chanchak[at]microsoft[dot]com
> 
> -- 
> This posting is provided “AS IS” with no warranties, and confers no rights
> 
> "SdP" <SdP@discussions.microsoft.com> wrote in message 
> news:1DC8FED7-4691-467A-B79B-E476A404BF33@microsoft.com...
> > Hi there,
> >
> > I have DPM 2010 RC succesfully installed on a Server 2008 R2 domain
> > controller. The SQL Database is running locally on this DC as well,
> > everything seems to work fine.
> >
> > I am just having problems installing agents, either from the DPM console 
> > or
> > remotely attaching them. When I try to install the agent from the DPM 
> > console
> > I get the following error:
> >
> > Install protection agent on LHC-S1N4.GF-LHC.local failed:
> > Error 303: The protection agent operation failed on LHC-S1N4.GF-LHC.local.
> > Error details: The group name could not be found
> > Recommended action: Review the error details, take the appropriate action,
> > and then retry the agent operation.
> >
> > It doesn't create any agent install logs, or log anything else on the 
> > client
> > server. The only thing I can thing of is that it's struggling to do 
> > whatever
> > it needs to do, either on the local security groups on the target, or on 
> > the
> > domain security groups on my DPM server. I followed the instructions for
> > installing the DPM server on a domain controller to the letter.
> >
> > Anybody with any ideas?
> >
> > Thanks
> >
> > 
0
Reply Utf 5/5/2010 1:40:01 PM

Hi Tommaso,

can you let us know if the
DPMRADcomTrustedMahines$<machinename>
DPMRADMTrustedMachines$<machinename>
DistributedComUsers  groups are present in the domain controller?

-- 
This posting is provided “AS IS” with no warranties, and confers no rights

"Tommaso" <Tommaso@discussions.microsoft.com> wrote in message 
news:0E85675D-A054-4A81-8F95-72DFABEE20F7@microsoft.com...
> Hi, I have exactly the same problem with RTM version,  did you get it 
> fixed ?
>
> Thanks
>
>
> "Chandraneel Chakka[MSFT]" wrote:
>
>> Thanks for trying out DPM2010 RC. Can you please send the the following
>> information to diagnose the issue.
>>
>> 1. logs on DPM server at c:\program files\microsoft dpm\dpm\temp\*.errlog
>> 2. logs on agent side at c:\windows\temp\msdpm*.errlog
>>
>> If there are no agent install logs created please try installing in
>> disconnected way through DPMAgentInstaller.exe and provide us the logs
>>
>> send the logs to chanchak[at]microsoft[dot]com
>>
>> -- 
>> This posting is provided “AS IS” with no warranties, and confers no 
>> rights
>>
>> "SdP" <SdP@discussions.microsoft.com> wrote in message
>> news:1DC8FED7-4691-467A-B79B-E476A404BF33@microsoft.com...
>> > Hi there,
>> >
>> > I have DPM 2010 RC succesfully installed on a Server 2008 R2 domain
>> > controller. The SQL Database is running locally on this DC as well,
>> > everything seems to work fine.
>> >
>> > I am just having problems installing agents, either from the DPM 
>> > console
>> > or
>> > remotely attaching them. When I try to install the agent from the DPM
>> > console
>> > I get the following error:
>> >
>> > Install protection agent on LHC-S1N4.GF-LHC.local failed:
>> > Error 303: The protection agent operation failed on 
>> > LHC-S1N4.GF-LHC.local.
>> > Error details: The group name could not be found
>> > Recommended action: Review the error details, take the appropriate 
>> > action,
>> > and then retry the agent operation.
>> >
>> > It doesn't create any agent install logs, or log anything else on the
>> > client
>> > server. The only thing I can thing of is that it's struggling to do
>> > whatever
>> > it needs to do, either on the local security groups on the target, or 
>> > on
>> > the
>> > domain security groups on my DPM server. I followed the instructions 
>> > for
>> > installing the DPM server on a domain controller to the letter.
>> >
>> > Anybody with any ideas?
>> >
>> > Thanks
>> >
>> > 
0
Reply Chandraneel 5/7/2010 5:58:29 AM

Hi,

DPM server installed on a domain controller supports only local data source 
protection.

thanks,
Nileema

This posting is provided “AS IS” with no warranties, and confers no rights


"Tommaso" <Tommaso@discussions.microsoft.com> wrote in message 
news:0E85675D-A054-4A81-8F95-72DFABEE20F7@microsoft.com...
> Hi, I have exactly the same problem with RTM version,  did you get it 
> fixed ?
>
> Thanks
>
>
> "Chandraneel Chakka[MSFT]" wrote:
>
>> Thanks for trying out DPM2010 RC. Can you please send the the following
>> information to diagnose the issue.
>>
>> 1. logs on DPM server at c:\program files\microsoft dpm\dpm\temp\*.errlog
>> 2. logs on agent side at c:\windows\temp\msdpm*.errlog
>>
>> If there are no agent install logs created please try installing in
>> disconnected way through DPMAgentInstaller.exe and provide us the logs
>>
>> send the logs to chanchak[at]microsoft[dot]com
>>
>> -- 
>> This posting is provided “AS IS” with no warranties, and confers no 
>> rights
>>
>> "SdP" <SdP@discussions.microsoft.com> wrote in message
>> news:1DC8FED7-4691-467A-B79B-E476A404BF33@microsoft.com...
>> > Hi there,
>> >
>> > I have DPM 2010 RC succesfully installed on a Server 2008 R2 domain
>> > controller. The SQL Database is running locally on this DC as well,
>> > everything seems to work fine.
>> >
>> > I am just having problems installing agents, either from the DPM 
>> > console
>> > or
>> > remotely attaching them. When I try to install the agent from the DPM
>> > console
>> > I get the following error:
>> >
>> > Install protection agent on LHC-S1N4.GF-LHC.local failed:
>> > Error 303: The protection agent operation failed on 
>> > LHC-S1N4.GF-LHC.local.
>> > Error details: The group name could not be found
>> > Recommended action: Review the error details, take the appropriate 
>> > action,
>> > and then retry the agent operation.
>> >
>> > It doesn't create any agent install logs, or log anything else on the
>> > client
>> > server. The only thing I can thing of is that it's struggling to do
>> > whatever
>> > it needs to do, either on the local security groups on the target, or 
>> > on
>> > the
>> > domain security groups on my DPM server. I followed the instructions 
>> > for
>> > installing the DPM server on a domain controller to the letter.
>> >
>> > Anybody with any ideas?
>> >
>> > Thanks
>> >
>> >

-- 
Nileema [MSFT]

This posting is provided "AS IS" with no warranties, and confers no rights.
 

0
Reply Nileema 5/7/2010 8:11:53 AM

oh , oh.. I don't have found any doc for this issues.. 

can you send me ufficial information ??++

Thank a lot ..

Tommaso

"Nileema" wrote:

> Hi,
> 
> DPM server installed on a domain controller supports only local data source 
> protection.
> 
> thanks,
> Nileema
> 
> This posting is provided “AS IS” with no warranties, and confers no rights
> 
> 
> "Tommaso" <Tommaso@discussions.microsoft.com> wrote in message 
> news:0E85675D-A054-4A81-8F95-72DFABEE20F7@microsoft.com...
> > Hi, I have exactly the same problem with RTM version,  did you get it 
> > fixed ?
> >
> > Thanks
> >
> >
> > "Chandraneel Chakka[MSFT]" wrote:
> >
> >> Thanks for trying out DPM2010 RC. Can you please send the the following
> >> information to diagnose the issue.
> >>
> >> 1. logs on DPM server at c:\program files\microsoft dpm\dpm\temp\*.errlog
> >> 2. logs on agent side at c:\windows\temp\msdpm*.errlog
> >>
> >> If there are no agent install logs created please try installing in
> >> disconnected way through DPMAgentInstaller.exe and provide us the logs
> >>
> >> send the logs to chanchak[at]microsoft[dot]com
> >>
> >> -- 
> >> This posting is provided “AS IS” with no warranties, and confers no 
> >> rights
> >>
> >> "SdP" <SdP@discussions.microsoft.com> wrote in message
> >> news:1DC8FED7-4691-467A-B79B-E476A404BF33@microsoft.com...
> >> > Hi there,
> >> >
> >> > I have DPM 2010 RC succesfully installed on a Server 2008 R2 domain
> >> > controller. The SQL Database is running locally on this DC as well,
> >> > everything seems to work fine.
> >> >
> >> > I am just having problems installing agents, either from the DPM 
> >> > console
> >> > or
> >> > remotely attaching them. When I try to install the agent from the DPM
> >> > console
> >> > I get the following error:
> >> >
> >> > Install protection agent on LHC-S1N4.GF-LHC.local failed:
> >> > Error 303: The protection agent operation failed on 
> >> > LHC-S1N4.GF-LHC.local.
> >> > Error details: The group name could not be found
> >> > Recommended action: Review the error details, take the appropriate 
> >> > action,
> >> > and then retry the agent operation.
> >> >
> >> > It doesn't create any agent install logs, or log anything else on the
> >> > client
> >> > server. The only thing I can thing of is that it's struggling to do
> >> > whatever
> >> > it needs to do, either on the local security groups on the target, or 
> >> > on
> >> > the
> >> > domain security groups on my DPM server. I followed the instructions 
> >> > for
> >> > installing the DPM server on a domain controller to the letter.
> >> >
> >> > Anybody with any ideas?
> >> >
> >> > Thanks
> >> >
> >> >
> 
> -- 
> Nileema [MSFT]
> 
> This posting is provided "AS IS" with no warranties, and confers no rights.
>  
> 
> .
> 
0
Reply Utf 5/7/2010 12:04:01 PM

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