|
|
DPM2010 Agent RTM install problem
I am trying to install the RTM version of DPM2010 Agent on a server with
Windows Server 2008 SP2 x64.
Ather the Updrate of the Agent via the UI failed, I tried it the manual way
The manual upgrade also failed:
DPMAgentInstaller_x64 [FQDN servername]
Installation of a knowledge base article 975759 has failed. This is required
for
the DPM agent to function correctly.
Install knowledge base article 975759 from
http://go.microsoft.com/fwlink/?LinkId=184897, and then try installing the
DPM Agent again.
Check log files in [WINDIR]Temp\MSDPM*.LOG
Press Enter key to close the window
I requested KB975759
KB-artikelnummers: 975759
Taal: All (Global)
Platform: x64
Locatie:
(http://hotfixv4.microsoft.com/Windows%20Vista/sp3/Fix284421/6000/free/398048_intl_x64_zip.exe
The problem is that I cannot get the hotfix installed
"The following hotfixes were not installed:
Hotfix for Windows KB975759
Hope someone has an idea!
Regards
Hans Vredevoort
Information from the log file:
13DC 1BEC 06/08 11:52:55.159 06 installagent.cpp(115) NORMAL Agent
installation started
13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(223) ACTIVITY The
agent bootstrapper is doing prerequisite checks
13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(1110) NORMAL OS
version more than or equal to Win2K3SP2.
13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(1141) NORMAL Querying for DPMRA with Upgrade code: {EFF053DE-592F-5574-9AA3-64662A944952}
13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(1220) NORMAL Querying for DPMRA with product code: {5EB850FE-84F7-4856-A203-0F80BC93C66A}
13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(502) NORMAL The
agent bootstrapper is installing prerequisite KBs (KB975759)
13DC 1BEC 06/08 11:52:57.295 06 bootstrapmsihelper.cpp(307) NORMAL The
KB975759 is not found
13DC 1BEC 06/08 11:52:57.295 06 bootstrapmsihelper.cpp(330) NORMAL Launching
Process C:\Windows\System32\wusa.exe
"e:\5b7484d527eaa96f392f4a5e\Windows6.0-KB975759-x64.msu" /quiet /norestart
13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(367) WARNING Process KB975759 failed with exit code 14098
13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(391) WARNING Failed: Hr: = [0x80004005] : F: lVal : hr
13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(398) WARNING Failed: Hr: = [0x80004005] LaunchAndWaitForProcess returned
13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(536) NORMAL Hr: =
[0x80004005] KB975759 installed returned
13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(540) NORMAL Hr: =
[0x80004005] KB install failed, converting this to E_COORD_KB975759_FAILED
13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(541) WARNING Failed:
Hr: = [0x80990a1c] : F: lVal : ((HRESULT) (((unsigned long)(1)<<31) |
((unsigned long)(0x99)<<16) | ((unsigned long)(0x00000000 + 0xA10 + (0x0C))))
)
13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(557) WARNING Failed: Hr: = [0x80990a1c] InstallPrereqKBs failed
13DC 1BEC 06/08 11:53:08.459 06 bo
|
|
0
|
|
|
|
Reply
|
 Utf
|
6/8/2010 12:09:49 PM |
|
Please make sure that you are running the RTM version of Windows Server 2008
SP2 x64. and not any pre-released version.
--
“Thanks,
Nutesh Garg [MSFT]
This posting is provided "AS IS" with no warranties, and
confers no rights.
Use of included script samples are subject to the terms
specified at http://www.microsoft.com/info/cpyright.htm”
"Hans Vredevoort (Nobel, NL)"
<HansVredevoortNobelNL@discussions.microsoft.com> wrote in message
news:08B8AAB7-18A4-471C-8096-962E2C2BCD17@microsoft.com...
> I am trying to install the RTM version of DPM2010 Agent on a server with
> Windows Server 2008 SP2 x64.
>
> Ather the Updrate of the Agent via the UI failed, I tried it the manual
> way
> The manual upgrade also failed:
> DPMAgentInstaller_x64 [FQDN servername]
>
> Installation of a knowledge base article 975759 has failed. This is
> required
> for
> the DPM agent to function correctly.
> Install knowledge base article 975759 from
> http://go.microsoft.com/fwlink/?LinkId=184897, and then try installing the
> DPM Agent again.
> Check log files in [WINDIR]Temp\MSDPM*.LOG
> Press Enter key to close the window
>
> I requested KB975759
>
> KB-artikelnummers: 975759
> Taal: All (Global)
> Platform: x64
> Locatie:
> (http://hotfixv4.microsoft.com/Windows%20Vista/sp3/Fix284421/6000/free/398048_intl_x64_zip.exe
>
> The problem is that I cannot get the hotfix installed
> "The following hotfixes were not installed:
> Hotfix for Windows KB975759
>
> Hope someone has an idea!
>
> Regards
>
> Hans Vredevoort
>
>
>
> Information from the log file:
> 13DC 1BEC 06/08 11:52:55.159 06 installagent.cpp(115) NORMAL Agent
> installation started
> 13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(223) ACTIVITY The
> agent bootstrapper is doing prerequisite checks
> 13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(1110) NORMAL OS
> version more than or equal to Win2K3SP2.
> 13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(1141) NORMAL
> Querying for DPMRA with Upgrade code:
> {EFF053DE-592F-5574-9AA3-64662A944952}
> 13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(1220) NORMAL
> Querying for DPMRA with product code:
> {5EB850FE-84F7-4856-A203-0F80BC93C66A}
> 13DC 1BEC 06/08 11:52:55.159 06 bootstrapmsihelper.cpp(502) NORMAL The
> agent bootstrapper is installing prerequisite KBs (KB975759)
> 13DC 1BEC 06/08 11:52:57.295 06 bootstrapmsihelper.cpp(307) NORMAL The
> KB975759 is not found
> 13DC 1BEC 06/08 11:52:57.295 06 bootstrapmsihelper.cpp(330) NORMAL
> Launching
> Process C:\Windows\System32\wusa.exe
> "e:\5b7484d527eaa96f392f4a5e\Windows6.0-KB975759-x64.msu" /quiet
> /norestart
> 13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(367) WARNING
> Process KB975759 failed with exit code 14098
> 13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(391) WARNING
> Failed: Hr: = [0x80004005] : F: lVal : hr
> 13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(398) WARNING
> Failed: Hr: = [0x80004005] LaunchAndWaitForProcess returned
> 13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(536) NORMAL Hr: =
> [0x80004005] KB975759 installed returned
> 13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(540) NORMAL Hr: =
> [0x80004005] KB install failed, converting this to E_COORD_KB975759_FAILED
> 13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(541) WARNING
> Failed:
> Hr: = [0x80990a1c] : F: lVal : ((HRESULT) (((unsigned long)(1)<<31) |
> ((unsigned long)(0x99)<<16) | ((unsigned long)(0x00000000 + 0xA10 +
> (0x0C))))
> )
> 13DC 1BEC 06/08 11:53:08.459 06 bootstrapmsihelper.cpp(557) WARNING
> Failed: Hr: = [0x80990a1c] InstallPrereqKBs failed
> 13DC 1BEC 06/08 11:53:08.459 06 bo
>
>
|
|
|
0
|
|
|
|
Reply
|
Nutesh
|
6/9/2010 6:25:30 AM
|
|
|
1 Replies
1481 Views
(page loaded in 0.045 seconds)
|
|
|
|
|
|
|
|
|
Search |
Post Question |
Groups |
Stream |
About |
Register
1083 articles. 
7 followers. 