Agent installation is failing with the following error:

The protection agent installation failed because the files needed to install the protection agent (version 3.0.7558.0) are missing from the SERVERNAME DPM server. (ID 317)

Recommended Action: 
Reinstall the missing files by running DPM Setup and DPM updates.

I can do a manual install. Do i really need to do a complete reinstall. Also where do i get the DPM 2010 updates

I have the RC version

Second Question:

Why does my client PCs show as Diconnected Clients, even though i am on the same LAN. DPM can ping clients and vice versa and i can perform a manual sync from the client and DPM

thanks





Submitted via EggHeadCafe - Software Developer Portal of Choice 
BizTalk Configure and Send SMTP Mail Based on Message Within an Orchestration
http://www.eggheadcafe.com/tutorials/aspnet/4e9e7c92-1279-4fdb-8631-a2f309a021c2/biztalk-configure-and-sen.aspx

        Is it happening on a machine DPM 2010 is installed fresh or is it 
happening on a any upgrade from earlier DPM version like DPM 2010 Beta/DPM 
2007 SP1? Can you please verify that the agent files are present under: 
%programfiles%\Microsoft DPM\DPM\ProtectionAgents, it should have 
directories RA\3.0.7558.0\amd64, RA\3.0.7558.0\i386 , AC\3.0.7558.0\amd64, 
AC\3.0.7558.0\i386 and files in them. If you don't have files you can copy 
these files from some other DPM 2010 RC server from the same location. If 
you have the files but still its not able to install then can you please 
mail the logs present under %programfiles%\Microsoft DPM\DPM\Temp to 
praveend-at-microsoft-dot-com after the agent installation failed with the 
below error. You don't need to re-install DPM to fix this issue you can 
manually install the agent and connect it to DPM if all other DPM features 
are working without any issues. There are no updates available for DPM 2010 
RC, only upgrade to DPM 2010 RTM will be available.

        Client PC machines will be shown as disconnected client, if 
Protection Group is created by selecting "Client" option in the first wizard 
of PG creation. This flow is specifically designed for disconnected clients 
like laptops which disconnect quite often with DPM network. In your case 
like Desktop PCs which are always on and always connected to network you can 
choose "Server" option and protect like protection any server machine. There 
are different protection policies that are used to handle always connected 
machines when compared to disconnected machines. Hope this helps you 
understand when to use Server option vs Client option.

Thanks,
Praveen D [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.

"Riz" wrote in message news:2010318142337rhameed@itentive.com...
> Agent installation is failing with the following error:
>
> The protection agent installation failed because the files needed to 
> install the protection agent (version 3.0.7558.0) are missing from the 
> SERVERNAME DPM server. (ID 317)
>
> Recommended Action:
> Reinstall the missing files by running DPM Setup and DPM updates.
>
> I can do a manual install. Do i really need to do a complete reinstall. 
> Also where do i get the DPM 2010 updates
>
> I have the RC version
>
> Second Question:
>
> Why does my client PCs show as Diconnected Clients, even though i am on 
> the same LAN. DPM can ping clients and vice versa and i can perform a 
> manual sync from the client and DPM
>
> thanks
>
>
>
>
>
> Submitted via EggHeadCafe - Software Developer Portal of Choice
> BizTalk Configure and Send SMTP Mail Based on Message Within an 
> Orchestration
> http://www.eggheadcafe.com/tutorials/aspnet/4e9e7c92-1279-4fdb-8631-a2f309a021c2/biztalk-configure-and-sen.aspx 

Praveen,

Is there any documentation on the difference between the way DPM backups up 
a protection group created with the "Client" option and the "Server" 
option... 

There are lots of Laptops out there, but there must be a lot more desktop 
clients that will be backed up by DPM and it seems counter intuitive to have 
a "Client" option that really is only intended for remote clients.

-- 
Kindest Regards
Chris


"Praveen D [MSFT]" wrote:

> 
>         Is it happening on a machine DPM 2010 is installed fresh or is it 
> happening on a any upgrade from earlier DPM version like DPM 2010 Beta/DPM 
> 2007 SP1? Can you please verify that the agent files are present under: 
> %programfiles%\Microsoft DPM\DPM\ProtectionAgents, it should have 
> directories RA\3.0.7558.0\amd64, RA\3.0.7558.0\i386 , AC\3.0.7558.0\amd64, 
> AC\3.0.7558.0\i386 and files in them. If you don't have files you can copy 
> these files from some other DPM 2010 RC server from the same location. If 
> you have the files but still its not able to install then can you please 
> mail the logs present under %programfiles%\Microsoft DPM\DPM\Temp to 
> praveend-at-microsoft-dot-com after the agent installation failed with the 
> below error. You don't need to re-install DPM to fix this issue you can 
> manually install the agent and connect it to DPM if all other DPM features 
> are working without any issues. There are no updates available for DPM 2010 
> RC, only upgrade to DPM 2010 RTM will be available.
> 
>         Client PC machines will be shown as disconnected client, if 
> Protection Group is created by selecting "Client" option in the first wizard 
> of PG creation. This flow is specifically designed for disconnected clients 
> like laptops which disconnect quite often with DPM network. In your case 
> like Desktop PCs which are always on and always connected to network you can 
> choose "Server" option and protect like protection any server machine. There 
> are different protection policies that are used to handle always connected 
> machines when compared to disconnected machines. Hope this helps you 
> understand when to use Server option vs Client option.
> 
> Thanks,
> Praveen D [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
> "Riz" wrote in message news:2010318142337rhameed@itentive.com...
> > Agent installation is failing with the following error:
> >
> > The protection agent installation failed because the files needed to 
> > install the protection agent (version 3.0.7558.0) are missing from the 
> > SERVERNAME DPM server. (ID 317)
> >
> > Recommended Action:
> > Reinstall the missing files by running DPM Setup and DPM updates.
> >
> > I can do a manual install. Do i really need to do a complete reinstall. 
> > Also where do i get the DPM 2010 updates
> >
> > I have the RC version
> >
> > Second Question:
> >
> > Why does my client PCs show as Diconnected Clients, even though i am on 
> > the same LAN. DPM can ping clients and vice versa and i can perform a 
> > manual sync from the client and DPM
> >
> > thanks
> >
> >
> >
> >
> >
> > Submitted via EggHeadCafe - Software Developer Portal of Choice
> > BizTalk Configure and Send SMTP Mail Based on Message Within an 
> > Orchestration
> > http://www.eggheadcafe.com/tutorials/aspnet/4e9e7c92-1279-4fdb-8631-a2f309a021c2/biztalk-configure-and-sen.aspx 
> 
> .
> 

Both desktops and laptops should be protected using the client option since 
neither of these fall in the "server" category. Some of the benefits of 
using client options would be,

1. Ability to specific well known folders for protection such as "User 
profiles".
2. Guaranteed syncs whenever the machines power up and connects to the 
network. Even desktops get shutdown during nights.
3. Alerts are more applicable for client scenarios (SLA missed alerts).
4. Scale.
5. EUR.

etc.

Thanks,
-fahd
This posting is provided "AS IS" with no warranties, and confers no rights.

"Chris Morgan" <ChrisM@newsgroups.nospam> wrote in message 
news:A11DD0A9-1072-42E1-8F42-54F40DCDB649@microsoft.com...
> Praveen,
>
> Is there any documentation on the difference between the way DPM backups 
> up
> a protection group created with the "Client" option and the "Server"
> option...
>
> There are lots of Laptops out there, but there must be a lot more desktop
> clients that will be backed up by DPM and it seems counter intuitive to 
> have
> a "Client" option that really is only intended for remote clients.
>
> -- 
> Kindest Regards
> Chris
>
>
> "Praveen D [MSFT]" wrote:
>
>>
>>         Is it happening on a machine DPM 2010 is installed fresh or is it
>> happening on a any upgrade from earlier DPM version like DPM 2010 
>> Beta/DPM
>> 2007 SP1? Can you please verify that the agent files are present under:
>> %programfiles%\Microsoft DPM\DPM\ProtectionAgents, it should have
>> directories RA\3.0.7558.0\amd64, RA\3.0.7558.0\i386 , 
>> AC\3.0.7558.0\amd64,
>> AC\3.0.7558.0\i386 and files in them. If you don't have files you can 
>> copy
>> these files from some other DPM 2010 RC server from the same location. If
>> you have the files but still its not able to install then can you please
>> mail the logs present under %programfiles%\Microsoft DPM\DPM\Temp to
>> praveend-at-microsoft-dot-com after the agent installation failed with 
>> the
>> below error. You don't need to re-install DPM to fix this issue you can
>> manually install the agent and connect it to DPM if all other DPM 
>> features
>> are working without any issues. There are no updates available for DPM 
>> 2010
>> RC, only upgrade to DPM 2010 RTM will be available.
>>
>>         Client PC machines will be shown as disconnected client, if
>> Protection Group is created by selecting "Client" option in the first 
>> wizard
>> of PG creation. This flow is specifically designed for disconnected 
>> clients
>> like laptops which disconnect quite often with DPM network. In your case
>> like Desktop PCs which are always on and always connected to network you 
>> can
>> choose "Server" option and protect like protection any server machine. 
>> There
>> are different protection policies that are used to handle always 
>> connected
>> machines when compared to disconnected machines. Hope this helps you
>> understand when to use Server option vs Client option.
>>
>> Thanks,
>> Praveen D [MSFT]
>> This posting is provided "AS IS" with no warranties, and confers no 
>> rights.
>>
>> "Riz" wrote in message news:2010318142337rhameed@itentive.com...
>> > Agent installation is failing with the following error:
>> >
>> > The protection agent installation failed because the files needed to
>> > install the protection agent (version 3.0.7558.0) are missing from the
>> > SERVERNAME DPM server. (ID 317)
>> >
>> > Recommended Action:
>> > Reinstall the missing files by running DPM Setup and DPM updates.
>> >
>> > I can do a manual install. Do i really need to do a complete reinstall.
>> > Also where do i get the DPM 2010 updates
>> >
>> > I have the RC version
>> >
>> > Second Question:
>> >
>> > Why does my client PCs show as Diconnected Clients, even though i am on
>> > the same LAN. DPM can ping clients and vice versa and i can perform a
>> > manual sync from the client and DPM
>> >
>> > thanks
>> >
>> >
>> >
>> >
>> >
>> > Submitted via EggHeadCafe - Software Developer Portal of Choice
>> > BizTalk Configure and Send SMTP Mail Based on Message Within an
>> > Orchestration
>> > http://www.eggheadcafe.com/tutorials/aspnet/4e9e7c92-1279-4fdb-8631-a2f309a021c2/biztalk-configure-and-sen.aspx
>>
>> .
>>