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DPM 2010 Error 360 0x80042428 creating protection groups
When trying to create protection groups I get the following errors in DPM 2010:
Error 360: The operation failed due to a virtual disk service error
Error details: Unknown error (0x80042428)
Recommended action: Retry the operation.
I have rebooted, restarted Virtual Disk service and added a new drive to
storage pool. Have tried just local disks and with Hyper-V. Result is the
same in each case.
Now what should I try?
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 Utf
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11/12/2009 11:43:02 PM |
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From the website:
http://msdn.microsoft.com/en-us/library/dd208031(PROT.10).aspx This error
is given by VDS as it is finding the disk as ReadOnly(0x80042428
VDS_E_MEDIA_WRITE_PROTECTED)
Below is simple sequence of commands clear the ReadOnly Attribute of a disk.
After that please retry the operation.
cmd> diskpart
Microsoft DiskPart version 6.0.6001
Copyright (C) 1999-2007 Microsoft Corporation.
On computer: PRAVEEND-LH
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ---------- ------- ------- --- ---
Disk 0 Online 49 GB 6144 KB
Disk 1 Online 29 GB 0 B *
Disk 2 Online 29 GB 0 B *
Disk 3 Online 29 GB 29 GB *
Disk 4 Online 29 GB 29 GB *
Disk 5 Online 105 GB 105 GB *
DISKPART> select disk 5
Disk 5 is now the selected disk.
DISKPART> detail disk
DELL PERC 6/i SCSI Disk Device
Disk ID: 7D95498A
Type : RAID
Bus : 1
Target : 5
LUN ID : 0
Read-only : Yes
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
There are no volumes.
DISKPART> attribute disk clear readonly
Disk attributes cleared successfully.
Thanks,
Praveen D [MSFT]
This posting is provided “AS IS” with no warranties, and confers no rights
"Eric Long" <EricLong@discussions.microsoft.com> wrote in message
news:B76A7B40-C07A-4E89-A2FB-4A1E95E3AE74@microsoft.com...
> When trying to create protection groups I get the following errors in DPM
> 2010:
> Error 360: The operation failed due to a virtual disk service error
> Error details: Unknown error (0x80042428)
> Recommended action: Retry the operation.
>
> I have rebooted, restarted Virtual Disk service and added a new drive to
> storage pool. Have tried just local disks and with Hyper-V. Result is the
> same in each case.
>
> Now what should I try?
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Praveen
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11/13/2009 8:11:41 AM
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Good suggestion, but it's not in read only mode:
DISKPART> list disk
Disk ### Status Size Free Dyn Gpt
-------- ------------- ------- ------- --- ---
Disk 0 Online 232 GB 0 B *
Disk 1 Online 232 GB 1024 KB *
Disk 2 Online 76 GB 3072 KB
Disk 3 Online 1863 GB 1862 GB * *
Disk 4 Online 372 GB 372 GB *
DISKPART> select disk 3
Disk 3 is now the selected disk.
DISKPART> detail disk
SATA ST32000542AS SCSI Disk Device
Disk ID: {BB008995-0D1E-45D8-AFD1-9D693BFF3FF7}
Type : RAID
Status : Online
Path : 0
Target : 0
LUN ID : 0
Location Path : PCIROOT(0)#PCI(1C03)#PCI(0000)#RAID(P00T00L00)
Current Read-only State : No
Read-only : No
Boot Disk : No
Pagefile Disk : No
Hibernation File Disk : No
Crashdump Disk : No
Clustered Disk : No
There are no volumes.
"Praveen D [MSFT]" wrote:
>
> From the website:
> http://msdn.microsoft.com/en-us/library/dd208031(PROT.10).aspx This error
> is given by VDS as it is finding the disk as ReadOnly(0x80042428
> VDS_E_MEDIA_WRITE_PROTECTED)
>
> Below is simple sequence of commands clear the ReadOnly Attribute of a disk.
> After that please retry the operation.
>
> cmd> diskpart
> Microsoft DiskPart version 6.0.6001
> Copyright (C) 1999-2007 Microsoft Corporation.
> On computer: PRAVEEND-LH
> DISKPART> list disk
> Disk ### Status Size Free Dyn Gpt
> -------- ---------- ------- ------- --- ---
> Disk 0 Online 49 GB 6144 KB
> Disk 1 Online 29 GB 0 B *
> Disk 2 Online 29 GB 0 B *
> Disk 3 Online 29 GB 29 GB *
> Disk 4 Online 29 GB 29 GB *
> Disk 5 Online 105 GB 105 GB *
> DISKPART> select disk 5
> Disk 5 is now the selected disk.
> DISKPART> detail disk
> DELL PERC 6/i SCSI Disk Device
> Disk ID: 7D95498A
> Type : RAID
> Bus : 1
> Target : 5
> LUN ID : 0
> Read-only : Yes
> Boot Disk : No
> Pagefile Disk : No
> Hibernation File Disk : No
> Crashdump Disk : No
> There are no volumes.
> DISKPART> attribute disk clear readonly
> Disk attributes cleared successfully.
>
> Thanks,
> Praveen D [MSFT]
> This posting is provided “AS IS” with no warranties, and confers no rights
>
> "Eric Long" <EricLong@discussions.microsoft.com> wrote in message
> news:B76A7B40-C07A-4E89-A2FB-4A1E95E3AE74@microsoft.com...
> > When trying to create protection groups I get the following errors in DPM
> > 2010:
> > Error 360: The operation failed due to a virtual disk service error
> > Error details: Unknown error (0x80042428)
> > Recommended action: Retry the operation.
> >
> > I have rebooted, restarted Virtual Disk service and added a new drive to
> > storage pool. Have tried just local disks and with Hyper-V. Result is the
> > same in each case.
> >
> > Now what should I try?
>
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Utf
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11/13/2009 11:19:01 PM
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Can you please try creating a volume using diskmgmt.msc. If you are able to
create the volume using can you please send us the DPM logs using tool
present at:
http://www.microsoft.com/downloads/details.aspx?FamilyID=14392186-6707-45a5-8987-29665abbd6f5&displaylang=en
If volume creating is failing with diskmgmt.msc, You can try the following
options:
1. diskpart-> select disk $num -> clean -> convert dynamic -> convert basic
2. diskpart -> select disk $num -> clean all -> convert dynamic -> convert
basic(clean all is a really long running operation)
3. Using diskmgmt.msc convert dynamic to basic and basic to dynamic/basic to
dynamic and dynamic to basic.
If this one doesn’t help we need to collect the VDS logs. I’ll try to get
this info on how to collect the VDS logs and contact. Also as mentioned in
another thread can you make sure you don't have any issues with the disk
driver.
Thanks,
Praveen D
This posting is provided “AS IS” with no warranties, and confers no rights
"Eric Long" <EricLong@discussions.microsoft.com> wrote in message
news:1E544C26-2916-4F40-8855-1963793C6CCF@microsoft.com...
> Good suggestion, but it's not in read only mode:
> DISKPART> list disk
>
> Disk ### Status Size Free Dyn Gpt
> -------- ------------- ------- ------- --- ---
> Disk 0 Online 232 GB 0 B *
> Disk 1 Online 232 GB 1024 KB *
> Disk 2 Online 76 GB 3072 KB
> Disk 3 Online 1863 GB 1862 GB * *
> Disk 4 Online 372 GB 372 GB *
>
> DISKPART> select disk 3
>
> Disk 3 is now the selected disk.
>
> DISKPART> detail disk
>
> SATA ST32000542AS SCSI Disk Device
> Disk ID: {BB008995-0D1E-45D8-AFD1-9D693BFF3FF7}
> Type : RAID
> Status : Online
> Path : 0
> Target : 0
> LUN ID : 0
> Location Path : PCIROOT(0)#PCI(1C03)#PCI(0000)#RAID(P00T00L00)
> Current Read-only State : No
> Read-only : No
> Boot Disk : No
> Pagefile Disk : No
> Hibernation File Disk : No
> Crashdump Disk : No
> Clustered Disk : No
>
> There are no volumes.
>
> "Praveen D [MSFT]" wrote:
>
>>
>> From the website:
>> http://msdn.microsoft.com/en-us/library/dd208031(PROT.10).aspx This
>> error
>> is given by VDS as it is finding the disk as ReadOnly(0x80042428
>> VDS_E_MEDIA_WRITE_PROTECTED)
>>
>> Below is simple sequence of commands clear the ReadOnly Attribute of a
>> disk.
>> After that please retry the operation.
>>
>> cmd> diskpart
>> Microsoft DiskPart version 6.0.6001
>> Copyright (C) 1999-2007 Microsoft Corporation.
>> On computer: PRAVEEND-LH
>> DISKPART> list disk
>> Disk ### Status Size Free Dyn Gpt
>> -------- ---------- ------- ------- --- ---
>> Disk 0 Online 49 GB 6144 KB
>> Disk 1 Online 29 GB 0 B *
>> Disk 2 Online 29 GB 0 B *
>> Disk 3 Online 29 GB 29 GB *
>> Disk 4 Online 29 GB 29 GB *
>> Disk 5 Online 105 GB 105 GB *
>> DISKPART> select disk 5
>> Disk 5 is now the selected disk.
>> DISKPART> detail disk
>> DELL PERC 6/i SCSI Disk Device
>> Disk ID: 7D95498A
>> Type : RAID
>> Bus : 1
>> Target : 5
>> LUN ID : 0
>> Read-only : Yes
>> Boot Disk : No
>> Pagefile Disk : No
>> Hibernation File Disk : No
>> Crashdump Disk : No
>> There are no volumes.
>> DISKPART> attribute disk clear readonly
>> Disk attributes cleared successfully.
>>
>> Thanks,
>> Praveen D [MSFT]
>> This posting is provided “AS IS” with no warranties, and confers no
>> rights
>>
>> "Eric Long" <EricLong@discussions.microsoft.com> wrote in message
>> news:B76A7B40-C07A-4E89-A2FB-4A1E95E3AE74@microsoft.com...
>> > When trying to create protection groups I get the following errors in
>> > DPM
>> > 2010:
>> > Error 360: The operation failed due to a virtual disk service error
>> > Error details: Unknown error (0x80042428)
>> > Recommended action: Retry the operation.
>> >
>> > I have rebooted, restarted Virtual Disk service and added a new drive
>> > to
>> > storage pool. Have tried just local disks and with Hyper-V. Result is
>> > the
>> > same in each case.
>> >
>> > Now what should I try?
>>
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Reply
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Praveen
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11/16/2009 7:12:56 AM
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I am able to manually create volumes on that disk.
How do you want me to send the DPM logs? Is there a specific email address
to send to?
Also, there are a number of vbscrips and executables in the
MPSreports\dpm\bin folder. Which do I use?
"Praveen D [MSFT]" wrote:
>
> Can you please try creating a volume using diskmgmt.msc. If you are able to
> create the volume using can you please send us the DPM logs using tool
> present at:
> http://www.microsoft.com/downloads/details.aspx?FamilyID=14392186-6707-45a5-8987-29665abbd6f5&displaylang=en
>
> If volume creating is failing with diskmgmt.msc, You can try the following
> options:
> 1. diskpart-> select disk $num -> clean -> convert dynamic -> convert basic
> 2. diskpart -> select disk $num -> clean all -> convert dynamic -> convert
> basic(clean all is a really long running operation)
> 3. Using diskmgmt.msc convert dynamic to basic and basic to dynamic/basic to
> dynamic and dynamic to basic.
>
> If this one doesn’t help we need to collect the VDS logs. I’ll try to get
> this info on how to collect the VDS logs and contact. Also as mentioned in
> another thread can you make sure you don't have any issues with the disk
> driver.
>
> Thanks,
> Praveen D
> This posting is provided “AS IS” with no warranties, and confers no rights
>
> "Eric Long" <EricLong@discussions.microsoft.com> wrote in message
> news:1E544C26-2916-4F40-8855-1963793C6CCF@microsoft.com...
> > Good suggestion, but it's not in read only mode:
> > DISKPART> list disk
> >
> > Disk ### Status Size Free Dyn Gpt
> > -------- ------------- ------- ------- --- ---
> > Disk 0 Online 232 GB 0 B *
> > Disk 1 Online 232 GB 1024 KB *
> > Disk 2 Online 76 GB 3072 KB
> > Disk 3 Online 1863 GB 1862 GB * *
> > Disk 4 Online 372 GB 372 GB *
> >
> > DISKPART> select disk 3
> >
> > Disk 3 is now the selected disk.
> >
> > DISKPART> detail disk
> >
> > SATA ST32000542AS SCSI Disk Device
> > Disk ID: {BB008995-0D1E-45D8-AFD1-9D693BFF3FF7}
> > Type : RAID
> > Status : Online
> > Path : 0
> > Target : 0
> > LUN ID : 0
> > Location Path : PCIROOT(0)#PCI(1C03)#PCI(0000)#RAID(P00T00L00)
> > Current Read-only State : No
> > Read-only : No
> > Boot Disk : No
> > Pagefile Disk : No
> > Hibernation File Disk : No
> > Crashdump Disk : No
> > Clustered Disk : No
> >
> > There are no volumes.
> >
> > "Praveen D [MSFT]" wrote:
> >
> >>
> >> From the website:
> >> http://msdn.microsoft.com/en-us/library/dd208031(PROT.10).aspx This
> >> error
> >> is given by VDS as it is finding the disk as ReadOnly(0x80042428
> >> VDS_E_MEDIA_WRITE_PROTECTED)
> >>
> >> Below is simple sequence of commands clear the ReadOnly Attribute of a
> >> disk.
> >> After that please retry the operation.
> >>
> >> cmd> diskpart
> >> Microsoft DiskPart version 6.0.6001
> >> Copyright (C) 1999-2007 Microsoft Corporation.
> >> On computer: PRAVEEND-LH
> >> DISKPART> list disk
> >> Disk ### Status Size Free Dyn Gpt
> >> -------- ---------- ------- ------- --- ---
> >> Disk 0 Online 49 GB 6144 KB
> >> Disk 1 Online 29 GB 0 B *
> >> Disk 2 Online 29 GB 0 B *
> >> Disk 3 Online 29 GB 29 GB *
> >> Disk 4 Online 29 GB 29 GB *
> >> Disk 5 Online 105 GB 105 GB *
> >> DISKPART> select disk 5
> >> Disk 5 is now the selected disk.
> >> DISKPART> detail disk
> >> DELL PERC 6/i SCSI Disk Device
> >> Disk ID: 7D95498A
> >> Type : RAID
> >> Bus : 1
> >> Target : 5
> >> LUN ID : 0
> >> Read-only : Yes
> >> Boot Disk : No
> >> Pagefile Disk : No
> >> Hibernation File Disk : No
> >> Crashdump Disk : No
> >> There are no volumes.
> >> DISKPART> attribute disk clear readonly
> >> Disk attributes cleared successfully.
> >>
> >> Thanks,
> >> Praveen D [MSFT]
> >> This posting is provided “AS IS” with no warranties, and confers no
> >> rights
> >>
> >> "Eric Long" <EricLong@discussions.microsoft.com> wrote in message
> >> news:B76A7B40-C07A-4E89-A2FB-4A1E95E3AE74@microsoft.com...
> >> > When trying to create protection groups I get the following errors in
> >> > DPM
> >> > 2010:
> >> > Error 360: The operation failed due to a virtual disk service error
> >> > Error details: Unknown error (0x80042428)
> >> > Recommended action: Retry the operation.
> >> >
> >> > I have rebooted, restarted Virtual Disk service and added a new drive
> >> > to
> >> > storage pool. Have tried just local disks and with Hyper-V. Result is
> >> > the
> >> > same in each case.
> >> >
> >> > Now what should I try?
> >>
> .
>
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0
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Reply
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Utf
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11/17/2009 5:54:31 AM
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Updating to the latest RAID driver for my motherboard worked! Thanks for the
help.
"Eric Long" wrote:
> I am able to manually create volumes on that disk.
>
> How do you want me to send the DPM logs? Is there a specific email address
> to send to?
>
> Also, there are a number of vbscrips and executables in the
> MPSreports\dpm\bin folder. Which do I use?
>
> "Praveen D [MSFT]" wrote:
>
> >
> > Can you please try creating a volume using diskmgmt.msc. If you are able to
> > create the volume using can you please send us the DPM logs using tool
> > present at:
> > http://www.microsoft.com/downloads/details.aspx?FamilyID=14392186-6707-45a5-8987-29665abbd6f5&displaylang=en
> >
> > If volume creating is failing with diskmgmt.msc, You can try the following
> > options:
> > 1. diskpart-> select disk $num -> clean -> convert dynamic -> convert basic
> > 2. diskpart -> select disk $num -> clean all -> convert dynamic -> convert
> > basic(clean all is a really long running operation)
> > 3. Using diskmgmt.msc convert dynamic to basic and basic to dynamic/basic to
> > dynamic and dynamic to basic.
> >
> > If this one doesn’t help we need to collect the VDS logs. I’ll try to get
> > this info on how to collect the VDS logs and contact. Also as mentioned in
> > another thread can you make sure you don't have any issues with the disk
> > driver.
> >
> > Thanks,
> > Praveen D
> > This posting is provided “AS IS” with no warranties, and confers no rights
> >
> > "Eric Long" <EricLong@discussions.microsoft.com> wrote in message
> > news:1E544C26-2916-4F40-8855-1963793C6CCF@microsoft.com...
> > > Good suggestion, but it's not in read only mode:
> > > DISKPART> list disk
> > >
> > > Disk ### Status Size Free Dyn Gpt
> > > -------- ------------- ------- ------- --- ---
> > > Disk 0 Online 232 GB 0 B *
> > > Disk 1 Online 232 GB 1024 KB *
> > > Disk 2 Online 76 GB 3072 KB
> > > Disk 3 Online 1863 GB 1862 GB * *
> > > Disk 4 Online 372 GB 372 GB *
> > >
> > > DISKPART> select disk 3
> > >
> > > Disk 3 is now the selected disk.
> > >
> > > DISKPART> detail disk
> > >
> > > SATA ST32000542AS SCSI Disk Device
> > > Disk ID: {BB008995-0D1E-45D8-AFD1-9D693BFF3FF7}
> > > Type : RAID
> > > Status : Online
> > > Path : 0
> > > Target : 0
> > > LUN ID : 0
> > > Location Path : PCIROOT(0)#PCI(1C03)#PCI(0000)#RAID(P00T00L00)
> > > Current Read-only State : No
> > > Read-only : No
> > > Boot Disk : No
> > > Pagefile Disk : No
> > > Hibernation File Disk : No
> > > Crashdump Disk : No
> > > Clustered Disk : No
> > >
> > > There are no volumes.
> > >
> > > "Praveen D [MSFT]" wrote:
> > >
> > >>
> > >> From the website:
> > >> http://msdn.microsoft.com/en-us/library/dd208031(PROT.10).aspx This
> > >> error
> > >> is given by VDS as it is finding the disk as ReadOnly(0x80042428
> > >> VDS_E_MEDIA_WRITE_PROTECTED)
> > >>
> > >> Below is simple sequence of commands clear the ReadOnly Attribute of a
> > >> disk.
> > >> After that please retry the operation.
> > >>
> > >> cmd> diskpart
> > >> Microsoft DiskPart version 6.0.6001
> > >> Copyright (C) 1999-2007 Microsoft Corporation.
> > >> On computer: PRAVEEND-LH
> > >> DISKPART> list disk
> > >> Disk ### Status Size Free Dyn Gpt
> > >> -------- ---------- ------- ------- --- ---
> > >> Disk 0 Online 49 GB 6144 KB
> > >> Disk 1 Online 29 GB 0 B *
> > >> Disk 2 Online 29 GB 0 B *
> > >> Disk 3 Online 29 GB 29 GB *
> > >> Disk 4 Online 29 GB 29 GB *
> > >> Disk 5 Online 105 GB 105 GB *
> > >> DISKPART> select disk 5
> > >> Disk 5 is now the selected disk.
> > >> DISKPART> detail disk
> > >> DELL PERC 6/i SCSI Disk Device
> > >> Disk ID: 7D95498A
> > >> Type : RAID
> > >> Bus : 1
> > >> Target : 5
> > >> LUN ID : 0
> > >> Read-only : Yes
> > >> Boot Disk : No
> > >> Pagefile Disk : No
> > >> Hibernation File Disk : No
> > >> Crashdump Disk : No
> > >> There are no volumes.
> > >> DISKPART> attribute disk clear readonly
> > >> Disk attributes cleared successfully.
> > >>
> > >> Thanks,
> > >> Praveen D [MSFT]
> > >> This posting is provided “AS IS” with no warranties, and confers no
> > >> rights
> > >>
> > >> "Eric Long" <EricLong@discussions.microsoft.com> wrote in message
> > >> news:B76A7B40-C07A-4E89-A2FB-4A1E95E3AE74@microsoft.com...
> > >> > When trying to create protection groups I get the following errors in
> > >> > DPM
> > >> > 2010:
> > >> > Error 360: The operation failed due to a virtual disk service error
> > >> > Error details: Unknown error (0x80042428)
> > >> > Recommended action: Retry the operation.
> > >> >
> > >> > I have rebooted, restarted Virtual Disk service and added a new drive
> > >> > to
> > >> > storage pool. Have tried just local disks and with Hyper-V. Result is
> > >> > the
> > >> > same in each case.
> > >> >
> > >> > Now what should I try?
> > >>
> > .
> >
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Utf
|
11/17/2009 5:11:02 PM
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5 Replies
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