Hello,

I am having a problem where in the protection page for this one file server, 
the replica is inconsistent and will not sync and the latest and oldest 
recovery points has a dash "-" and total recovery points is 0.

Just last week there were more than 50 recovery points.  I can see the 
replica\servername\file system\longIDNUMBER\Full which contains all the 
folders.

There are two 2TB drives that DPM is protecting on this server, the E drive 
is not having any problems, but the D drive is.

When I went into the recovery pane and clicked on this server, and went to 
the D drive, then the D drive disappeared and it doesnt show in the recovery 
pane any longer.

Server is Windows 2003 Standard 64 bit with an HP MSA 1500 controller 
connected to HP MSA 20 arrays.

Any ideas?  Thank you in advance.

Chris

        Can you please check in the system/application event log about the 
shadow copies getting deleted? There should be some VSS events describing 
the cause for shadow copy loss for the protected data source. Apart from 
this were there any issues with the recovery points volume/disks? Also 
please check for VDS events as well to find issues related to recovery point 
volume/disk.

Thanks,
Praveen D [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights

"Hax" <Hax@discussions.microsoft.com> wrote in message 
news:DCDACC63-C6B6-4C2F-853D-115C269208F3@microsoft.com...
> Hello,
>
> I am having a problem where in the protection page for this one file 
> server,
> the replica is inconsistent and will not sync and the latest and oldest
> recovery points has a dash "-" and total recovery points is 0.
>
> Just last week there were more than 50 recovery points.  I can see the
> replica\servername\file system\longIDNUMBER\Full which contains all the
> folders.
>
> There are two 2TB drives that DPM is protecting on this server, the E 
> drive
> is not having any problems, but the D drive is.
>
> When I went into the recovery pane and clicked on this server, and went to
> the D drive, then the D drive disappeared and it doesnt show in the 
> recovery
> pane any longer.
>
> Server is Windows 2003 Standard 64 bit with an HP MSA 1500 controller
> connected to HP MSA 20 arrays.
>
> Any ideas?  Thank you in advance.
>
> Chris 

Thank you for your response.

I searched the logs and did not find anything that really jumped out at me 
for VSS, VDS, or anything about "delete"ing.

There has not been any problems with the disks that DPM stores data on.

"Praveen D [MSFT]" wrote:

> 
>         Can you please check in the system/application event log about the 
> shadow copies getting deleted? There should be some VSS events describing 
> the cause for shadow copy loss for the protected data source. Apart from 
> this were there any issues with the recovery points volume/disks? Also 
> please check for VDS events as well to find issues related to recovery point 
> volume/disk.
> 
> Thanks,
> Praveen D [MSFT]
> This posting is provided "AS IS" with no warranties, and confers no rights
> 
> "Hax" <Hax@discussions.microsoft.com> wrote in message 
> news:DCDACC63-C6B6-4C2F-853D-115C269208F3@microsoft.com...
> > Hello,
> >
> > I am having a problem where in the protection page for this one file 
> > server,
> > the replica is inconsistent and will not sync and the latest and oldest
> > recovery points has a dash "-" and total recovery points is 0.
> >
> > Just last week there were more than 50 recovery points.  I can see the
> > replica\servername\file system\longIDNUMBER\Full which contains all the
> > folders.
> >
> > There are two 2TB drives that DPM is protecting on this server, the E 
> > drive
> > is not having any problems, but the D drive is.
> >
> > When I went into the recovery pane and clicked on this server, and went to
> > the D drive, then the D drive disappeared and it doesnt show in the 
> > recovery
> > pane any longer.
> >
> > Server is Windows 2003 Standard 64 bit with an HP MSA 1500 controller
> > connected to HP MSA 20 arrays.
> >
> > Any ideas?  Thank you in advance.
> >
> > Chris 
> 
> .
>