sending e-mail to selected contacts in CRM-outlook

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Hi all of you,

I am looking for a solution for the following issue:

In  a non-profit organisation we work a lot with many different 
‘commissions’, workgroups or projects.
These commissions have members with different roles (like member, chairman, 
old-member).

I created two new entities: Commissions and Members to link persons to a 
certain commission. This works fine.

Know we want to sent e-mails to the members of the commity.
So we have a selection of members under the commission and would like a 
button ‘sent e-mail’, this should create one e-mail activity with all the 
selected members in ‘To’ and the concerning commission in ‘Regarding’.
The e-mail activity should than be linked to the contacts as well as to the 
commission.
This should work from the outlook interface.

What I found as non acceptable options:
-	In the web-interface you can sent an e-mail to a selection of contacts, 
but this creates individual e-mail to each contact and can only be based on a 
template. It is not possible to edit the e-mail because no e-mail is opened 
they are just sent in the background.
-	In de outlook-client you can create a mail-merge for a selection of 
contacts but the e-mail mailing via word is to complicated for these 
end-users. You also create individual activities.
-	Creating the e-mail in outlook is what they do now, but that gives no 
solution for a one place registration of commission members.

Any suggestions are most welcome.

Joost

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Reply Utf 2/9/2007 9:23:00 AM


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