Really stymied by this and could use some help...  copied 
from earlier post:

Received this error when trying to install MS CRM on our 
domain

"Failed to grant access to organizational OU in active 
directory."

We used a non-system account for the MS CRM service, and 
gave the account full access and admin rights.

Any ideas?

Keith Knostman
I/O Software Inc.

Hello Keith

when you install what company name are you using?


"Keith Knostman" <keithk@iosoftware.com> wrote in message
news:08a601c386b4$6e74ced0$a301280a@phx.gbl...
> Really stymied by this and could use some help...  copied
> from earlier post:
>
> Received this error when trying to install MS CRM on our
> domain
>
> "Failed to grant access to organizational OU in active
> directory."
>
> We used a non-system account for the MS CRM service, and
> gave the account full access and admin rights.
>
> Any ideas?
>
> Keith Knostman
> I/O Software Inc.
>
>

Keith I think the / in the I/O is causing the issue

you can see your problem reference here

Document ID: 31702
Date Created: 6/30/2003
Date Last Modified: 8/6/2003 9:40:53 AM
Language: English - United States
Country: USA
Product: Microsoft CRM
Versions: 1.0
Modules: Microsoft CRM Installation

Issue

Error - "Failed to install Microsoft Customer Relationship Management
Server.  Failed to provision your initial business. Failed to create
organization. Unknown error. (80041A04)." occurs when installing Microsoft
CRM.

Potential Cause

The Company Name contains an ampersand (&) or a slash (/).

Resolution

Remove the ampersand (&) or the slash (/) from the Company Name when
installing Microsoft CRM.

For example: if your organization name is CRM & MBS you will enter CRM MBS.
Leave out the & and the space after the &.




"Keith Knostman" <keithk@iosoftware.com> wrote in message
news:18bbf01c386c7$84ac15b0$a601280a@phx.gbl...
> Well, the org name is "I/O Software Inc"
>
> This is the name used for the license as well...   When
> the setup gets to the point of creating the UO
> under "CRM" the container does get created (we have to
> delete it to try creation again) then the setup fails at
> this point.
>
> Hmm, could the slash be a problem?  If so we'll need to
> get a new license.
>
> Keith
> >-----Original Message-----
> >Hello Keith
> >
> >when you install what company name are you using?
> >
> >
> >"Keith Knostman" <keithk@iosoftware.com> wrote in message
> >news:08a601c386b4$6e74ced0$a301280a@phx.gbl...
> >> Really stymied by this and could use some help...
> copied
> >> from earlier post:
> >>
> >> Received this error when trying to install MS CRM on
> our
> >> domain
> >>
> >> "Failed to grant access to organizational OU in active
> >> directory."
> >>
> >> We used a non-system account for the MS CRM service,
> and
> >> gave the account full access and admin rights.
> >>
> >> Any ideas?
> >>
> >> Keith Knostman
> >> I/O Software Inc.
> >>
> >>
> >
> >
> >.
> >

Yep, that was the issue.  For grins and giggles I removed 
the / yesterday and tried it, installed with no issues.   
Now we just need to wait for a new license =p.

Thanks for all the help.

Keith Knostman

>-----Original Message-----
>Keith I think the / in the I/O is causing the issue
>
>you can see your problem reference here
>
>Document ID: 31702
>Date Created: 6/30/2003
>Date Last Modified: 8/6/2003 9:40:53 AM
>Language: English - United States
>Country: USA
>Product: Microsoft CRM
>Versions: 1.0
>Modules: Microsoft CRM Installation
>
>Issue
>
>Error - "Failed to install Microsoft Customer 
Relationship Management
>Server.  Failed to provision your initial business. 
Failed to create
>organization. Unknown error. (80041A04)." occurs when 
installing Microsoft
>CRM.
>
>Potential Cause
>
>The Company Name contains an ampersand (&) or a slash 
(/).
>
>Resolution
>
>Remove the ampersand (&) or the slash (/) from the 
Company Name when
>installing Microsoft CRM.
>
>For example: if your organization name is CRM & MBS you 
will enter CRM MBS.
>Leave out the & and the space after the &.
>
>
>
>
>"Keith Knostman" <keithk@iosoftware.com> wrote in message
>news:18bbf01c386c7$84ac15b0$a601280a@phx.gbl...
>> Well, the org name is "I/O Software Inc"
>>
>> This is the name used for the license as well...   When
>> the setup gets to the point of creating the UO
>> under "CRM" the container does get created (we have to
>> delete it to try creation again) then the setup fails 
at
>> this point.
>>
>> Hmm, could the slash be a problem?  If so we'll need to
>> get a new license.
>>
>> Keith
>> >-----Original Message-----
>> >Hello Keith
>> >
>> >when you install what company name are you using?
>> >
>> >
>> >"Keith Knostman" <keithk@iosoftware.com> wrote in 
message
>> >news:08a601c386b4$6e74ced0$a301280a@phx.gbl...
>> >> Really stymied by this and could use some help...
>> copied
>> >> from earlier post:
>> >>
>> >> Received this error when trying to install MS CRM on
>> our
>> >> domain
>> >>
>> >> "Failed to grant access to organizational OU in 
active
>> >> directory."
>> >>
>> >> We used a non-system account for the MS CRM service,
>> and
>> >> gave the account full access and admin rights.
>> >>
>> >> Any ideas?
>> >>
>> >> Keith Knostman
>> >> I/O Software Inc.
>> >>
>> >>
>> >
>> >
>> >.
>> >
>
>
>.
>