I am trying to install CRM for Outlook on a computer but it kleeps failing 
with the following error:

"Setup has failed because of an error. Setup was unable to install the .msi 
file for Microsoft CRM Sales for Outlook"

The user has Administative rights to the system, she has an account in CRM 
and a license. This is very frustrating since I have to clean up the registry 
every time I reinstall since it crashes before putting anything in the add 
remove control panel.

Any ideas?
-- 
Francois 

Try to uninstall MSDE and make sure you have all the databases removed.

The default instance is most likely there.   I have to admit is was a pain, 
but I had this issue as well and without docuementation I worked it through.

I would refer to some of the MSKB articles on uninstalling and installing 
MSDE.


"Francois lafortune" wrote:

> I am trying to install CRM for Outlook on a computer but it kleeps failing 
> with the following error:
> 
> "Setup has failed because of an error. Setup was unable to install the .msi 
> file for Microsoft CRM Sales for Outlook"
> 
> The user has Administative rights to the system, she has an account in CRM 
> and a license. This is very frustrating since I have to clean up the registry 
> every time I reinstall since it crashes before putting anything in the add 
> remove control panel.
> 
> Any ideas?
> -- 
> Francois 

hi Curt
I had the same problems. but i removed the system many times. it is still 
there.
and how to clean up the registry  also, where can i get the relative MSKB 
documents.....

Jerry

"Curt Spanburgh" wrote:

> Try to uninstall MSDE and make sure you have all the databases removed.
> 
> The default instance is most likely there.   I have to admit is was a pain, 
> but I had this issue as well and without docuementation I worked it through.
> 
> I would refer to some of the MSKB articles on uninstalling and installing 
> MSDE.
> 
> 
> "Francois lafortune" wrote:
> 
> > I am trying to install CRM for Outlook on a computer but it kleeps failing 
> > with the following error:
> > 
> > "Setup has failed because of an error. Setup was unable to install the .msi 
> > file for Microsoft CRM Sales for Outlook"
> > 
> > The user has Administative rights to the system, she has an account in CRM 
> > and a license. This is very frustrating since I have to clean up the registry 
> > every time I reinstall since it crashes before putting anything in the add 
> > remove control panel.
> > 
> > Any ideas?
> > -- 
> > Francois 

you might find help from www.c360.com search for SFOexplained.pdf

//Jonas


"jerry" <jerry@discussions.microsoft.com> wrote in message 
news:B3781925-2CBE-44B5-B577-9148822FEB92@microsoft.com...
> hi Curt
> I had the same problems. but i removed the system many times. it is still
> there.
> and how to clean up the registry  also, where can i get the relative MSKB
> documents.....
>
> Jerry
>
> "Curt Spanburgh" wrote:
>
>> Try to uninstall MSDE and make sure you have all the databases removed.
>>
>> The default instance is most likely there.   I have to admit is was a 
>> pain,
>> but I had this issue as well and without docuementation I worked it 
>> through.
>>
>> I would refer to some of the MSKB articles on uninstalling and installing
>> MSDE.
>>
>>
>> "Francois lafortune" wrote:
>>
>> > I am trying to install CRM for Outlook on a computer but it kleeps 
>> > failing
>> > with the following error:
>> >
>> > "Setup has failed because of an error. Setup was unable to install the 
>> > .msi
>> > file for Microsoft CRM Sales for Outlook"
>> >
>> > The user has Administative rights to the system, she has an account in 
>> > CRM
>> > and a license. This is very frustrating since I have to clean up the 
>> > registry
>> > every time I reinstall since it crashes before putting anything in the 
>> > add
>> > remove control panel.
>> >
>> > Any ideas?
>> > -- 
>> > Francois