We have a CRM 1.2 installation which we would like to upgrade to CRM 3.0. I 
believe this is a free upgrade but I don't know how I can obtain the key. 
While installing CRM, it is asking for a license key and if we do not provide 
the right key, it is going to be in demo mode in 30 days. Is there a way to 
obtain the key from microsoft?

Microsoft CRM upgrades are usually free if you have valid Software Assurance. 
I would suggest you check your CustomerSource account 
https://mbs.microsoft.com/CustomerSource and/or contact the licensing 
reseller you bought CRM 1.2 from. 

Paul Velgos
GNC Consulting, Inc.
www.gnccrm.com

"appsmr" wrote:

> We have a CRM 1.2 installation which we would like to upgrade to CRM 3.0. I 
> believe this is a free upgrade but I don't know how I can obtain the key. 
> While installing CRM, it is asking for a license key and if we do not provide 
> the right key, it is going to be in demo mode in 30 days. Is there a way to 
> obtain the key from microsoft?