Changing CRM Server IP Address

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Hi,
We have Installed CRM 1.2 on SBS 2003 and it worked OK.

Have had to change the server IP address.
After doing this CRM won't start up - typing the old CRM URL now brings up 
the default companyweb site.

Any suggestions on how to get CRM going again - or do we need to re-install 
CRM

Thanks

Robin Dexter
0
Reply Utf 6/14/2005 4:42:01 AM

Hi Ropbin,

I would check two things 

1. Try unregistering and registering the CRM security service. 
- To unregister type “crmsecurityservice.exe –u” without the quotes in the 
command prompt window and press enter. This may take a few seconds to 
complete and will display text when it has completed successfully.

- Now you can re-register the service. Type “crmsecurityservice.exe –r” 
without the quotes in the command prompt window and press enter. Again this 
will take a few seconds to register and will display text if it was 
successful or not. Note: If registering the service fails make sure that the 
services window is not open on the CRM server. If it is please close it and 
try registering the service again.

2. Check on the IIS manager if the CRM website has All Unassgined for the ip 
adress or not. 

Let me know how this goes

Jibbs

"Robin Dexter" wrote:

> Hi,
> We have Installed CRM 1.2 on SBS 2003 and it worked OK.
> 
> Have had to change the server IP address.
> After doing this CRM won't start up - typing the old CRM URL now brings up 
> the default companyweb site.
> 
> Any suggestions on how to get CRM going again - or do we need to re-install 
> CRM
> 
> Thanks
> 
> Robin Dexter
0
Reply Utf 6/14/2005 7:19:14 AM


Robin,
Foregive me if this is stating the obvious to you, but open up the IIS
manager, and look at the web sites folder.  Check the IP address of the
CRM web site on the list that appears on the right.  If this is not the
same as the new IP, right click and select Properties, and change the
IP address.  HTH,
Dave


-------------------------------------------------
David L. Carr, President
Visionary Software Consulting, Inc.
Main #: 971-327-6944

Come by our new Booth #806, across from the MSCRM pavilion at
Microsoft's Worldwide Partner Conference to see the latest
enhancements in our VAST product!
VAST - THE auditing solution for Microsoft CRM 1.2, VAST shows you
"Who Did What When" in Microsoft CRM, and with release 1.2.5 in July,
VAST offers users one-click historical data analysis!  (See 'What
Opportunities were pushed out last month!, for example.)
To download a fully functional version of VAST that works against the
AWC DB, get more info, or to order, visit http://www.VSCRM.com

0
Reply Dave 6/14/2005 3:56:28 PM

Jibran
Thanks for taking the time to respond - unfortunately neither suggestion 
helped
Robin

"Jibran Ali" wrote:

> Hi Ropbin,
> 
> I would check two things 
> 
> 1. Try unregistering and registering the CRM security service. 
> - To unregister type “crmsecurityservice.exe –u” without the quotes in the 
> command prompt window and press enter. This may take a few seconds to 
> complete and will display text when it has completed successfully.
> 
> - Now you can re-register the service. Type “crmsecurityservice.exe –r” 
> without the quotes in the command prompt window and press enter. Again this 
> will take a few seconds to register and will display text if it was 
> successful or not. Note: If registering the service fails make sure that the 
> services window is not open on the CRM server. If it is please close it and 
> try registering the service again.
> 
> 2. Check on the IIS manager if the CRM website has All Unassgined for the ip 
> adress or not. 
> 
> Let me know how this goes
> 
> Jibbs
> 
> "Robin Dexter" wrote:
> 
> > Hi,
> > We have Installed CRM 1.2 on SBS 2003 and it worked OK.
> > 
> > Have had to change the server IP address.
> > After doing this CRM won't start up - typing the old CRM URL now brings up 
> > the default companyweb site.
> > 
> > Any suggestions on how to get CRM going again - or do we need to re-install 
> > CRM
> > 
> > Thanks
> > 
> > Robin Dexter
0
Reply Utf 6/15/2005 2:37:01 AM

Dave,
Thanks for the response - had already done what you suggested
Cheers
Robin

"Dave Carr (dave- no spam-@vscrm.com" wrote:

> Robin,
> Foregive me if this is stating the obvious to you, but open up the IIS
> manager, and look at the web sites folder.  Check the IP address of the
> CRM web site on the list that appears on the right.  If this is not the
> same as the new IP, right click and select Properties, and change the
> IP address.  HTH,
> Dave
> 
> 
> -------------------------------------------------
> David L. Carr, President
> Visionary Software Consulting, Inc.
> Main #: 971-327-6944
> 
> Come by our new Booth #806, across from the MSCRM pavilion at
> Microsoft's Worldwide Partner Conference to see the latest
> enhancements in our VAST product!
> VAST - THE auditing solution for Microsoft CRM 1.2, VAST shows you
> "Who Did What When" in Microsoft CRM, and with release 1.2.5 in July,
> VAST offers users one-click historical data analysis!  (See 'What
> Opportunities were pushed out last month!, for example.)
> To download a fully functional version of VAST that works against the
> AWC DB, get more info, or to order, visit http://www.VSCRM.com
> 
> 
0
Reply Utf 6/15/2005 2:38:06 AM

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