We've recently switched our users over to citrix and now ever since then 
none of the email functions I have in my database are working. Prior to the 
switch the users had outlook on their desktops and when using the database 
they would trigger emails via command buttons, etc. It would then use there 
outlook to send the emails. Now that we're on citrix this function no longer 
works. Nothing has changed except for the users outlook is now on the citrix 
server instead of their desktop. How do I get this functionality back? Is 
there something special I need to do?  

More than likely it is a permissions issue on Citrix. I have used email from 
Access on Terminal Server (although directly from the Access File menu). I'd 
contact the system administrator and have him work with you. Set some 
breakpoints and error handling in your code and find the point where it is 
failing.
-- 
Arvin Meyer, MCP, MVP
http://www.datastrat.com
http://www.mvps.org/access
http://www.accessmvp.com

"Secret Squirrel" <secretsquirrel@discussions.microsoft.com> wrote in 
message news:DABF7059-B06E-4DD3-A77D-B294A91E5427@microsoft.com...
>
> We've recently switched our users over to citrix and now ever since then
> none of the email functions I have in my database are working. Prior to 
> the
> switch the users had outlook on their desktops and when using the database
> they would trigger emails via command buttons, etc. It would then use 
> there
> outlook to send the emails. Now that we're on citrix this function no 
> longer
> works. Nothing has changed except for the users outlook is now on the 
> citrix
> server instead of their desktop. How do I get this functionality back? Is
> there something special I need to do?
> 

So there is nothing special that I would need to do on my end with the 
database?
When I click on the command button that triggers an email nothing happens at 
all so chances are it would be a persmission problem. Any idea what 
permission it might be?


"Arvin Meyer [MVP]" wrote:

> More than likely it is a permissions issue on Citrix. I have used email from 
> Access on Terminal Server (although directly from the Access File menu). I'd 
> contact the system administrator and have him work with you. Set some 
> breakpoints and error handling in your code and find the point where it is 
> failing.
> -- 
> Arvin Meyer, MCP, MVP
> http://www.datastrat.com
> http://www.mvps.org/access
> http://www.accessmvp.com
> 
> "Secret Squirrel" <secretsquirrel@discussions.microsoft.com> wrote in 
> message news:DABF7059-B06E-4DD3-A77D-B294A91E5427@microsoft.com...
> >
> > We've recently switched our users over to citrix and now ever since then
> > none of the email functions I have in my database are working. Prior to 
> > the
> > switch the users had outlook on their desktops and when using the database
> > they would trigger emails via command buttons, etc. It would then use 
> > there
> > outlook to send the emails. Now that we're on citrix this function no 
> > longer
> > works. Nothing has changed except for the users outlook is now on the 
> > citrix
> > server instead of their desktop. How do I get this functionality back? Is
> > there something special I need to do?
> > 
> 
> 
> 

No idea, which is why I suggested that you set a Breakpoint in your code 
(just click on the margin on the first line after the dim statements). If 
you have error handling like:

On Error GoTo Error_Handler

' some code

Exit_Here:
    Exit Sub

Error_Handler:
    MsgBox Err.Number & ": " & Err. Description
    Resume Exit_Here

You should be able to trap the error and find our what the problem is.
-- 
Arvin Meyer, MCP, MVP
http://www.datastrat.com
http://www.mvps.org/access
http://www.accessmvp.com

"Secret Squirrel" <secretsquirrel@discussions.microsoft.com> wrote in 
message news:89298D6E-D622-4E43-A405-78932C97CD48@microsoft.com...
> So there is nothing special that I would need to do on my end with the
> database?
> When I click on the command button that triggers an email nothing happens 
> at
> all so chances are it would be a persmission problem. Any idea what
> permission it might be?
>
>
> "Arvin Meyer [MVP]" wrote:
>
>> More than likely it is a permissions issue on Citrix. I have used email 
>> from
>> Access on Terminal Server (although directly from the Access File menu). 
>> I'd
>> contact the system administrator and have him work with you. Set some
>> breakpoints and error handling in your code and find the point where it 
>> is
>> failing.
>> -- 
>> Arvin Meyer, MCP, MVP
>> http://www.datastrat.com
>> http://www.mvps.org/access
>> http://www.accessmvp.com
>>
>> "Secret Squirrel" <secretsquirrel@discussions.microsoft.com> wrote in
>> message news:DABF7059-B06E-4DD3-A77D-B294A91E5427@microsoft.com...
>> >
>> > We've recently switched our users over to citrix and now ever since 
>> > then
>> > none of the email functions I have in my database are working. Prior to
>> > the
>> > switch the users had outlook on their desktops and when using the 
>> > database
>> > they would trigger emails via command buttons, etc. It would then use
>> > there
>> > outlook to send the emails. Now that we're on citrix this function no
>> > longer
>> > works. Nothing has changed except for the users outlook is now on the
>> > citrix
>> > server instead of their desktop. How do I get this functionality back? 
>> > Is
>> > there something special I need to do?
>> >
>>
>>
>> 

Secret Squirrel wrote:
> We've recently switched our users over to citrix and now ever since
> then none of the email functions I have in my database are working.
> Prior to the switch the users had outlook on their desktops and when
> using the database they would trigger emails via command buttons,
> etc. It would then use there outlook to send the emails. Now that
> we're on citrix this function no longer works. Nothing has changed
> except for the users outlook is now on the citrix server instead of
> their desktop. How do I get this functionality back? Is there
> something special I need to do?

Do all users have Email profiles created on the Citrix server?  For our Citrix 
users we run a script when they log in that creates that profile for them if it 
does not already exist.

-- 
Rick Brandt, Microsoft Access MVP
Email (as appropriate) to...
RBrandt   at   Hunter   dot   com