Office Mac 2004 Instability issues since updated to last version (11.3)

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I am experiencing many instability issues since I installed the latest
update to Mac Office 2004 (11.3).

* Entourage (11.2.5) database getting corrupted or functions crashing the SW
(such as printing) 
* Word (11.3) getting unstable / crashing (but not always) when manipulating
graphics within a document (and all work done since last Save are lost)
* Powerpoint (11.3) getting unstable or crashing (but not always) when:
copying graphics from the ToolBox, manipulating graphics or large files (and
all work done sine the last Save is lost). I noticed a heavy disk activity
and slowdown before problems happens

The last time these problems happened, only Entourage and Powerpoint, or
Entourage and Word, were opened. However, I have used Graphic Converter and
Preview from time to time before the problems.

All apps and OS (Tiger) SW are latest revs.

Thanks for any help.

Denis


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<HTML>
<HEAD>
<TITLE>Office Mac 2004 Instability issues since updated to last version (11=
..3)</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>I am =
experiencing many instability issues since I installed the latest update to =
Mac Office 2004 (11.3).<BR>
<BR>
</SPAN></FONT><UL><LI><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'f=
ont-size:12.0px'>Entourage (11.2.5) database getting corrupted or functions =
crashing the SW (such as printing)
</SPAN></FONT><LI><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-=
size:12.0px'>Word (11.3) getting unstable / crashing (but not always) when m=
anipulating graphics within a document (and all work done since last Save ar=
e lost)
</SPAN></FONT><LI><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-=
size:12.0px'>Powerpoint (11.3) getting unstable or crashing (but not always)=
 when: copying graphics from the ToolBox, manipulating graphics or large fil=
es (and all work done sine the last Save is lost). I noticed a heavy disk ac=
tivity and slowdown before problems happens<BR>
</SPAN></FONT></UL><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font=
-size:12.0px'><BR>
The last time these problems happened, only Entourage and Powerpoint, or En=
tourage and Word, were opened. However, I have used Graphic Converter and Pr=
eview from time to time before the problems.<BR>
<BR>
All apps and OS (Tiger) SW are latest revs.<BR>
<BR>
Thanks for any help.<BR>
<BR>
Denis<BR>
</SPAN></FONT>
</BODY>
</HTML>


--B_3246456886_216652--

0
11/15/2006 10:34:46 PM
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Hi Denis -

Have you run Disk Utility � Repair Disk Permissions since the 11.3 update?
That may very well resolve the whole ball o� wax.

If it doesn�t I would suggest reinstalling the 11.3 by d/l from Mactopia,
not via AutoUpdate. Follow the instructions as per the d/l site:

http://www.microsoft.com/mac/

If you still have problems take a look at the troubleshooting steps here:

http://word.mvps.org/Mac/TroubleshootingIndex.html

Post back with specifics if you still have problems.

HTH |:>) 
Bob Jones 
[MVP] Office:Mac



On 11/15/06 5:34 PM, in article C1810036.386F%dmarchand001@sympatico.ca,
"DM" <dmarchand001@sympatico.ca> wrote:

> I am experiencing many instability issues since I installed the latest update
> to Mac Office 2004 (11.3).
> 
> * Entourage (11.2.5) database getting corrupted or functions crashing the SW
> (such as printing)
> * Word (11.3) getting unstable / crashing (but not always) when manipulating
> graphics within a document (and all work done since last Save are lost)
> * Powerpoint (11.3) getting unstable or crashing (but not always) when:
> copying graphics from the ToolBox, manipulating graphics or large files (and
> all work done sine the last Save is lost). I noticed a heavy disk activity and
> slowdown before problems happens
> 
> The last time these problems happened, only Entourage and Powerpoint, or
> Entourage and Word, were opened. However, I have used Graphic Converter and
> Preview from time to time before the problems.
> 
> All apps and OS (Tiger) SW are latest revs.
> 
> Thanks for any help.
> 
> Denis
> 



--B_3246464415_652611
Content-type: text/html;
	charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Re: Office Mac 2004 Instability issues since updated to last version=
 (11.3)</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Hi De=
nis -<BR>
<BR>
Have you run Disk Utility &#8211; Repair Disk Permissions since the 11.3 up=
date? That may very well resolve the whole ball o&#8217; wax.<BR>
<BR>
If it doesn&#8217;t I would suggest reinstalling the 11.3 by d/l from Macto=
pia, not via AutoUpdate. Follow the instructions as per the d/l site:<BR>
<BR>
<a href=3D"http://www.microsoft.com/mac/">http://www.microsoft.com/mac/</a><B=
R>
<BR>
If you still have problems take a look at the troubleshooting steps here:<B=
R>
<BR>
<a href=3D"http://word.mvps.org/Mac/TroubleshootingIndex.html">http://word.mv=
ps.org/Mac/TroubleshootingIndex.html</a><BR>
<BR>
Post back with specifics if you still have problems.<BR>
<BR>
HTH |:&gt;) <BR>
Bob Jones <BR>
[MVP] Office:Mac<BR>
<BR>
<BR>
<BR>
On 11/15/06 5:34 PM, in article C1810036.386F%dmarchand001@sympatico.ca, &q=
uot;DM&quot; &lt;dmarchand001@sympatico.ca&gt; wrote:<BR>
<BR>
</SPAN></FONT><BLOCKQUOTE><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYL=
E=3D'font-size:12.0px'>I am experiencing many instability issues since I insta=
lled the latest update to Mac Office 2004 (11.3).<BR>
<BR>
</SPAN></FONT><UL><LI><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'f=
ont-size:12.0px'>Entourage (11.2.5) database getting corrupted or functions =
crashing the SW (such as printing)=20
</SPAN></FONT><LI><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-=
size:12.0px'>Word (11.3) getting unstable / crashing (but not always) when m=
anipulating graphics within a document (and all work done since last Save ar=
e lost)=20
</SPAN></FONT><LI><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-=
size:12.0px'>Powerpoint (11.3) getting unstable or crashing (but not always)=
 when: copying graphics from the ToolBox, manipulating graphics or large fil=
es (and all work done sine the last Save is lost). I noticed a heavy disk ac=
tivity and slowdown before problems happens<BR>
</SPAN></FONT></UL><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font=
-size:12.0px'><BR>
The last time these problems happened, only Entourage and Powerpoint, or En=
tourage and Word, were opened. However, I have used Graphic Converter and Pr=
eview from time to time before the problems.<BR>
<BR>
All apps and OS (Tiger) SW are latest revs.<BR>
<BR>
Thanks for any help.<BR>
<BR>
Denis<BR>
<BR>
</SPAN></FONT></BLOCKQUOTE><FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STY=
LE=3D'font-size:12.0px'><BR>
</SPAN></FONT>
</BODY>
</HTML>


--B_3246464415_652611--

0
11/16/2006 12:40:14 AM
Office Mac 2004 Instability issues since updated to last version (11.3)Hello 
DM,

Can you please post or email me the Microsoft Error Reporting/Apple Crash 
Reporter logs when you hit these crashes?  That would help us a lot.

Also, out of curiosity, are you running on a PowerPC or Intel based Mac?  If 
the latter, which exact model and OS build do you have?  To find this, go to 
Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu > 
About This Mac > More Info > Software > System Version.

I've noticed (this is nothing new) that some machines are shipping 
w/different builds than what's the "latest" on others.  For instance, my Mac 
Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook Pros 
ship with OS 10.4.8 8N1037.

Thanks,
Andrew
-- 
This posting is provided "AS IS" with no warranties, and confers no rights.

"DM" <dmarchand001@sympatico.ca> wrote in message 
news:C1810036.386F%dmarchand001@sympatico.ca...
I am experiencing many instability issues since I installed the latest 
update to Mac Office 2004 (11.3).


Entourage (11.2.5) database getting corrupted or functions crashing the SW 
(such as printing)
Word (11.3) getting unstable / crashing (but not always) when manipulating 
graphics within a document (and all work done since last Save are lost)
Powerpoint (11.3) getting unstable or crashing (but not always) when: 
copying graphics from the ToolBox, manipulating graphics or large files (and 
all work done sine the last Save is lost). I noticed a heavy disk activity 
and slowdown before problems happens


The last time these problems happened, only Entourage and Powerpoint, or 
Entourage and Word, were opened. However, I have used Graphic Converter and 
Preview from time to time before the problems.

All apps and OS (Tiger) SW are latest revs.

Thanks for any help.

Denis 


0
11/16/2006 1:31:34 AM
I have a Power PC Powerbook G4.
System Version:    Mac OS X 10.4.8 (8L127)

I am not sure, but I disabled the Daemon database utility and everthing
worked fine since then. My suspicion comes from the fact that when those
problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but  so far so good.
Nut there is still a problem that needs fixing.

BTW, I have run Repair Permissions before and after installing the updates +
used Cocktail + Disk Warrior.

Thanks,

Denis


On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, "[NAME]"
<[ADDRESS]> wrote:

> Office Mac 2004 Instability issues since updated to last version (11.3)Hello
> DM,
> 
> Can you please post or email me the Microsoft Error Reporting/Apple Crash
> Reporter logs when you hit these crashes?  That would help us a lot.
> 
> Also, out of curiosity, are you running on a PowerPC or Intel based Mac?  If
> the latter, which exact model and OS build do you have?  To find this, go to
> Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu >
> About This Mac > More Info > Software > System Version.
> 
> I've noticed (this is nothing new) that some machines are shipping
> w/different builds than what's the "latest" on others.  For instance, my Mac
> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook Pros
> ship with OS 10.4.8 8N1037.
> 
> Thanks,
> Andrew

0
11/18/2006 2:01:34 AM
> Ce message est au format MIME. Comme votre programme de lecture de courriers ne comprend pas
ce format, il se peut que tout ou une partie de ce message soit illisible.

--B_3246642177_694442
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	charset="ISO-8859-1"
Content-transfer-encoding: 8bit

I have run Repair Permissions before and after installing the updates + used
Cocktail + Disk Warrior.

I am not sure, but I disabled the Daemon database utility and everthing
worked fine since then. My suspicion comes from the fact that when those
problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
and only had Powerpoint, Word and Entourage opened.

Not sure, but  so far so good.
Nut there is still a problem that needs fixing.

I will try to re-install 11.3 as you suggest.

Thanks,

Denis



On 11/15/06 7:40 PM, in article C1811D9E.18D03%onlygeneraltaz1@com.cast.net,
"[NAME]" <[ADDRESS]> wrote:

> Hi Denis -
> 
> Have you run Disk Utility � Repair Disk Permissions since the 11.3 update?
> That may very well resolve the whole ball o� wax.
> 
> If it doesn�t I would suggest reinstalling the 11.3 by d/l from Mactopia, not
> via AutoUpdate. Follow the instructions as per the d/l site:
> 
> http://www.microsoft.com/mac/
> 
> If you still have problems take a look at the troubleshooting steps here:
> 
> http://word.mvps.org/Mac/TroubleshootingIndex.html
> 
> Post back with specifics if you still have problems.
> 
> HTH |:>) 
> Bob Jones 
> [MVP] Office:Mac
> 
> 
> 
> On 11/15/06 5:34 PM, in article C1810036.386F%dmarchand001@sympatico.ca, "DM"
> <dmarchand001@sympatico.ca> wrote:
> 
>> I am experiencing many instability issues since I installed the latest update
>> to Mac Office 2004 (11.3).
>> 
>> * Entourage (11.2.5) database getting corrupted or functions crashing the SW
>> (such as printing)
>> * Word (11.3) getting unstable / crashing (but not always) when manipulating
>> graphics within a document (and all work done since last Save are lost)
>> * Powerpoint (11.3) getting unstable or crashing (but not always) when:
>> copying graphics from the ToolBox, manipulating graphics or large files (and
>> all work done sine the last Save is lost). I noticed a heavy disk activity
>> and slowdown before problems happens
>> 
>> The last time these problems happened, only Entourage and Powerpoint, or
>> Entourage and Word, were opened. However, I have used Graphic Converter and
>> Preview from time to time before the problems.
>> 
>> All apps and OS (Tiger) SW are latest revs.
>> 
>> Thanks for any help.
>> 
>> Denis
>> 
> 
> 



--B_3246642177_694442
Content-type: text/html;
	charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Re: Office Mac 2004 Instability issues since updated to last version=
 (11.3)</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Monaco, Courier New"><SPAN STYLE=3D'font-size:12.0px'>I have run =
Repair Permissions before and after installing the updates + used Cocktail +=
 Disk Warrior.<BR>
<BR>
I am not sure, but I disabled the Daemon database utility and everthing wor=
ked fine since then. My suspicion comes from the fact that when those proble=
ms happened, I could hear a lot of HD &quot;crunching&quot;. I have 1GB of R=
AM and only had Powerpoint, Word and Entourage opened.<BR>
<BR>
Not sure, but &nbsp;so far so good. <BR>
Nut there is still a problem that needs fixing.<BR>
<BR>
I will try to re-install 11.3 as you suggest.<BR>
<BR>
Thanks,<BR>
<BR>
Denis<BR>
</SPAN></FONT><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, Helvetica=
, Arial"><BR>
<BR>
<BR>
On 11/15/06 7:40 PM, in article C1811D9E.18D03%onlygeneraltaz1@com.cast.net=
, &quot;[NAME]&quot; &lt;[ADDRESS]&gt; wrote:<BR>
<BR>
</FONT></SPAN><BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdan=
a, Helvetica, Arial">Hi Denis -<BR>
<BR>
Have you run Disk Utility &#8211; Repair Disk Permissions since the 11.3 up=
date? That may very well resolve the whole ball o&#8217; wax.<BR>
<BR>
If it doesn&#8217;t I would suggest reinstalling the 11.3 by d/l from Macto=
pia, not via AutoUpdate. Follow the instructions as per the d/l site:<BR>
<BR>
<a href=3D"http://www.microsoft.com/mac/">http://www.microsoft.com/mac/</a><B=
R>
<BR>
If you still have problems take a look at the troubleshooting steps here:<B=
R>
<BR>
<a href=3D"http://word.mvps.org/Mac/TroubleshootingIndex.html">http://word.mv=
ps.org/Mac/TroubleshootingIndex.html</a><BR>
<BR>
Post back with specifics if you still have problems.<BR>
<BR>
HTH |:&gt;) <BR>
Bob Jones <BR>
[MVP] Office:Mac<BR>
<BR>
<BR>
<BR>
On 11/15/06 5:34 PM, in article C1810036.386F%dmarchand001@sympatico.ca, &q=
uot;DM&quot; &lt;dmarchand001@sympatico.ca&gt; wrote:<BR>
<BR>
</FONT></SPAN><BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdan=
a, Helvetica, Arial">I am experiencing many instability issues since I insta=
lled the latest update to Mac Office 2004 (11.3).<BR>
<BR>
</FONT></SPAN><UL><LI><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, H=
elvetica, Arial">Entourage (11.2.5) database getting corrupted or functions =
crashing the SW (such as printing)=20
</FONT></SPAN><LI><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, Helve=
tica, Arial">Word (11.3) getting unstable / crashing (but not always) when m=
anipulating graphics within a document (and all work done since last Save ar=
e lost)=20
</FONT></SPAN><LI><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, Helve=
tica, Arial">Powerpoint (11.3) getting unstable or crashing (but not always)=
 when: copying graphics from the ToolBox, manipulating graphics or large fil=
es (and all work done sine the last Save is lost). I noticed a heavy disk ac=
tivity and slowdown before problems happens<BR>
</FONT></SPAN></UL><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, Helv=
etica, Arial"><BR>
The last time these problems happened, only Entourage and Powerpoint, or En=
tourage and Word, were opened. However, I have used Graphic Converter and Pr=
eview from time to time before the problems.<BR>
<BR>
All apps and OS (Tiger) SW are latest revs.<BR>
<BR>
Thanks for any help.<BR>
<BR>
Denis<BR>
<BR>
</FONT></SPAN></BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verda=
na, Helvetica, Arial"><BR>
<BR>
</FONT></SPAN></BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verda=
na, Helvetica, Arial"><BR>
</FONT></SPAN>
</BODY>
</HTML>


--B_3246642177_694442--

0
11/18/2006 2:02:53 AM
> Ce message est au format MIME. Comme votre programme de lecture de courriers ne comprend pas
ce format, il se peut que tout ou une partie de ce message soit illisible.

--B_3246777876_1040466
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	charset="ISO-8859-1"
Content-transfer-encoding: 8bit

Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW Update, I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt the
database again. Then I re-opened Entourage and I could hear a lot of disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?



On 11/17/06 9:02 PM, in article C183D3FD.3B57%dmarchand001@sympatico.ca,
"[NAME]" <[ADDRESS]> wrote:

> I have run Repair Permissions before and after installing the updates + used
> Cocktail + Disk Warrior.
> 
> I am not sure, but I disabled the Daemon database utility and everthing worked
> fine since then. My suspicion comes from the fact that when those problems
> happened, I could hear a lot of HD "crunching". I have 1GB of RAM and only had
> Powerpoint, Word and Entourage opened.
> 
> Not sure, but  so far so good.
> Nut there is still a problem that needs fixing.
> 
> I will try to re-install 11.3 as you suggest.
> 
> Thanks,
> 
> Denis
> 
> 
> 
> On 11/15/06 7:40 PM, in article C1811D9E.18D03%onlygeneraltaz1@com.cast.net,
> "[NAME]" <[ADDRESS]> wrote:
> 
>> Hi Denis -
>> 
>> Have you run Disk Utility � Repair Disk Permissions since the 11.3 update?
>> That may very well resolve the whole ball o� wax.
>> 
>> If it doesn�t I would suggest reinstalling the 11.3 by d/l from Mactopia, not
>> via AutoUpdate. Follow the instructions as per the d/l site:
>> 
>> http://www.microsoft.com/mac/
>> 
>> If you still have problems take a look at the troubleshooting steps here:
>> 
>> http://word.mvps.org/Mac/TroubleshootingIndex.html
>> 
>> Post back with specifics if you still have problems.
>> 
>> HTH |:>) 
>> Bob Jones 
>> [MVP] Office:Mac
>> 
>> 
>> 
>> On 11/15/06 5:34 PM, in article C1810036.386F%dmarchand001@sympatico.ca, "DM"
>> <dmarchand001@sympatico.ca> wrote:
>> 
>>> I am experiencing many instability issues since I installed the latest
>>> update to Mac Office 2004 (11.3).
>>> 
>>> * Entourage (11.2.5) database getting corrupted or functions crashing the SW
>>> (such as printing)
>>> * Word (11.3) getting unstable / crashing (but not always) when manipulating
>>> graphics within a document (and all work done since last Save are lost)
>>> * Powerpoint (11.3) getting unstable or crashing (but not always) when:
>>> copying graphics from the ToolBox, manipulating graphics or large files (and
>>> all work done sine the last Save is lost). I noticed a heavy disk activity
>>> and slowdown before problems happens
>>> 
>>> The last time these problems happened, only Entourage and Powerpoint, or
>>> Entourage and Word, were opened. However, I have used Graphic Converter and
>>> Preview from time to time before the problems.
>>> 
>>> All apps and OS (Tiger) SW are latest revs.
>>> 
>>> Thanks for any help.
>>> 
>>> Denis
>>> 
>> 
>> 
> 
> 



--B_3246777876_1040466
Content-type: text/html;
	charset="ISO-8859-1"
Content-transfer-encoding: quoted-printable

<HTML>
<HEAD>
<TITLE>Re: Office Mac 2004 Instability issues since updated to last version=
 (11.3)</TITLE>
</HEAD>
<BODY>
<FONT FACE=3D"Verdana, Helvetica, Arial"><SPAN STYLE=3D'font-size:12.0px'>Here =
is an other data point.<BR>
<BR>
I had a suggestion to re-install the 11.3 update (but not from SW Update, I=
 downloaded it from the web site). Which I did. <BR>
I worked for a while and sent the computer to sleep after I was finished.<B=
R>
Today, I awaken the computer and I get the message that my database is dama=
ged and I must quit all Office applications... I had to rebuilt the database=
 again. Then I re-opened Entourage and I could hear a lot of disk activity (=
nothing else is opened) again. I disabled the Automatic Notifications and it=
 stopped.<BR>
<BR>
Could the Database Daemon be the issue?<BR>
<BR>
<BR>
<BR>
On 11/17/06 9:02 PM, in article C183D3FD.3B57%dmarchand001@sympatico.ca, &q=
uot;[NAME]&quot; &lt;[ADDRESS]&gt; wrote:<BR>
<BR>
</SPAN></FONT><BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Monaco=
, Courier New">I have run Repair Permissions before and after installing the=
 updates + used Cocktail + Disk Warrior.<BR>
<BR>
I am not sure, but I disabled the Daemon database utility and everthing wor=
ked fine since then. My suspicion comes from the fact that when those proble=
ms happened, I could hear a lot of HD &quot;crunching&quot;. I have 1GB of R=
AM and only had Powerpoint, Word and Entourage opened.<BR>
<BR>
Not sure, but &nbsp;so far so good. <BR>
Nut there is still a problem that needs fixing.<BR>
<BR>
I will try to re-install 11.3 as you suggest.<BR>
<BR>
Thanks,<BR>
<BR>
Denis<BR>
</FONT><FONT FACE=3D"Verdana, Helvetica, Arial"><BR>
<BR>
<BR>
On 11/15/06 7:40 PM, in article C1811D9E.18D03%onlygeneraltaz1@com.cast.net=
, &quot;[NAME]&quot; &lt;[ADDRESS]&gt; wrote:<BR>
<BR>
</FONT></SPAN><BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdan=
a, Helvetica, Arial">Hi Denis -<BR>
<BR>
Have you run Disk Utility &#8211; Repair Disk Permissions since the 11.3 up=
date? That may very well resolve the whole ball o&#8217; wax.<BR>
<BR>
If it doesn&#8217;t I would suggest reinstalling the 11.3 by d/l from Macto=
pia, not via AutoUpdate. Follow the instructions as per the d/l site:<BR>
<BR>
<a href=3D"http://www.microsoft.com/mac/">http://www.microsoft.com/mac/</a><B=
R>
<BR>
If you still have problems take a look at the troubleshooting steps here:<B=
R>
<BR>
<a href=3D"http://word.mvps.org/Mac/TroubleshootingIndex.html">http://word.mv=
ps.org/Mac/TroubleshootingIndex.html</a><BR>
<BR>
Post back with specifics if you still have problems.<BR>
<BR>
HTH |:&gt;) <BR>
Bob Jones <BR>
[MVP] Office:Mac<BR>
<BR>
<BR>
<BR>
On 11/15/06 5:34 PM, in article C1810036.386F%dmarchand001@sympatico.ca, &q=
uot;DM&quot; &lt;dmarchand001@sympatico.ca&gt; wrote:<BR>
<BR>
</FONT></SPAN><BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdan=
a, Helvetica, Arial">I am experiencing many instability issues since I insta=
lled the latest update to Mac Office 2004 (11.3).<BR>
<BR>
</FONT></SPAN><UL><LI><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, H=
elvetica, Arial">Entourage (11.2.5) database getting corrupted or functions =
crashing the SW (such as printing)=20
</FONT></SPAN><LI><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, Helve=
tica, Arial">Word (11.3) getting unstable / crashing (but not always) when m=
anipulating graphics within a document (and all work done since last Save ar=
e lost)=20
</FONT></SPAN><LI><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, Helve=
tica, Arial">Powerpoint (11.3) getting unstable or crashing (but not always)=
 when: copying graphics from the ToolBox, manipulating graphics or large fil=
es (and all work done sine the last Save is lost). I noticed a heavy disk ac=
tivity and slowdown before problems happens<BR>
</FONT></SPAN></UL><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verdana, Helv=
etica, Arial"><BR>
The last time these problems happened, only Entourage and Powerpoint, or En=
tourage and Word, were opened. However, I have used Graphic Converter and Pr=
eview from time to time before the problems.<BR>
<BR>
All apps and OS (Tiger) SW are latest revs.<BR>
<BR>
Thanks for any help.<BR>
<BR>
Denis<BR>
<BR>
</FONT></SPAN></BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verda=
na, Helvetica, Arial"><BR>
<BR>
</FONT></SPAN></BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verda=
na, Helvetica, Arial"><BR>
<BR>
</FONT></SPAN></BLOCKQUOTE><SPAN STYLE=3D'font-size:12.0px'><FONT FACE=3D"Verda=
na, Helvetica, Arial"><BR>
</FONT></SPAN>
</BODY>
</HTML>


--B_3246777876_1040466--

0
11/19/2006 3:44:35 PM
Here is an other data point.

I had a suggestion to re-install the 11.3 update (but not from SW Update, I
downloaded it from the web site). Which I did.
I worked for a while and sent the computer to sleep after I was finished.
Today, I awaken the computer and I get the message that my database is
damaged and I must quit all Office applications... I had to rebuilt the
database again. Then I re-opened Entourage and I could hear a lot of disk
activity (nothing else is opened) again. I disabled the Automatic
Notifications and it stopped.

Could the Database Daemon be the issue?



On 11/17/06 9:01 PM, in article C183D3AE.3B55%dmarchand001@sympatico.ca,
"[NAME]" <[ADDRESS]> wrote:

> I have a Power PC Powerbook G4.
> System Version:    Mac OS X 10.4.8 (8L127)
> 
> I am not sure, but I disabled the Daemon database utility and everthing
> worked fine since then. My suspicion comes from the fact that when those
> problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
> and only had Powerpoint, Word and Entourage opened.
> 
> Not sure, but  so far so good.
> Nut there is still a problem that needs fixing.
> 
> BTW, I have run Repair Permissions before and after installing the updates +
> used Cocktail + Disk Warrior.
> 
> Thanks,
> 
> Denis
> 
> 
> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, "[NAME]"
> <[ADDRESS]> wrote:
> 
>> Office Mac 2004 Instability issues since updated to last version (11.3)Hello
>> DM,
>> 
>> Can you please post or email me the Microsoft Error Reporting/Apple Crash
>> Reporter logs when you hit these crashes?  That would help us a lot.
>> 
>> Also, out of curiosity, are you running on a PowerPC or Intel based Mac?  If
>> the latter, which exact model and OS build do you have?  To find this, go to
>> Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu >
>> About This Mac > More Info > Software > System Version.
>> 
>> I've noticed (this is nothing new) that some machines are shipping
>> w/different builds than what's the "latest" on others.  For instance, my Mac
>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook Pros
>> ship with OS 10.4.8 8N1037.
>> 
>> Thanks,
>> Andrew
> 

0
11/19/2006 3:44:48 PM
Someone with a similar issue said that deleting the preference file for
Office Notifications fixed it.  The file to delete is located here:
~/Library/Preferences/com.microsoft.OfficeNotifications.plist


On 11/19/06 9:44 AM, in article C185E620.3CF9%dmarchand001@sympatico.ca,
"DM" <dmarchand001@sympatico.ca> wrote:

> Here is an other data point.
> 
> I had a suggestion to re-install the 11.3 update (but not from SW Update, I
> downloaded it from the web site). Which I did.
> I worked for a while and sent the computer to sleep after I was finished.
> Today, I awaken the computer and I get the message that my database is
> damaged and I must quit all Office applications... I had to rebuilt the
> database again. Then I re-opened Entourage and I could hear a lot of disk
> activity (nothing else is opened) again. I disabled the Automatic
> Notifications and it stopped.
> 
> Could the Database Daemon be the issue?
> 
> 
> 
> On 11/17/06 9:01 PM, in article C183D3AE.3B55%dmarchand001@sympatico.ca,
> "[NAME]" <[ADDRESS]> wrote:
> 
>> I have a Power PC Powerbook G4.
>> System Version:    Mac OS X 10.4.8 (8L127)
>> 
>> I am not sure, but I disabled the Daemon database utility and everthing
>> worked fine since then. My suspicion comes from the fact that when those
>> problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
>> and only had Powerpoint, Word and Entourage opened.
>> 
>> Not sure, but  so far so good.
>> Nut there is still a problem that needs fixing.
>> 
>> BTW, I have run Repair Permissions before and after installing the updates +
>> used Cocktail + Disk Warrior.
>> 
>> Thanks,
>> 
>> Denis
>> 
>> 
>> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, "[NAME]"
>> <[ADDRESS]> wrote:
>> 
>>> Office Mac 2004 Instability issues since updated to last version (11.3)Hello
>>> DM,
>>> 
>>> Can you please post or email me the Microsoft Error Reporting/Apple Crash
>>> Reporter logs when you hit these crashes?  That would help us a lot.
>>> 
>>> Also, out of curiosity, are you running on a PowerPC or Intel based Mac?  If
>>> the latter, which exact model and OS build do you have?  To find this, go to
>>> Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu >
>>> About This Mac > More Info > Software > System Version.
>>> 
>>> I've noticed (this is nothing new) that some machines are shipping
>>> w/different builds than what's the "latest" on others.  For instance, my Mac
>>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook Pros
>>> ship with OS 10.4.8 8N1037.
>>> 
>>> Thanks,
>>> Andrew
>> 
> 

-- 
Mickey Stevens (Microsoft MVP for Office:mac)
Office & Mac Resources: <http://home.earthlink.net/~mickey.stevens/>

0
11/19/2006 7:57:54 PM
Thanks, I will try that.

This morning problems:
- first Powerpoint crashed
- a bit later, I got a message to quit all office apps... To run Entourage
database. I did. 

Errors are (I tried to translate the message as it was in French):
ERROR : ID of bloc 2358 has a unknown control sum
ERROR : ID of bloc 2994 has an unknown control sum


On 11/19/06 2:57 PM, in article C1861362.31527%mickey.stevens@mvps.org,
"[NAME]" <[ADDRESS]> wrote:

> Someone with a similar issue said that deleting the preference file for
> Office Notifications fixed it.  The file to delete is located here:
> ~/Library/Preferences/com.microsoft.OfficeNotifications.plist
> 
> 
> On 11/19/06 9:44 AM, in article C185E620.3CF9%dmarchand001@sympatico.ca,
> "DM" <dmarchand001@sympatico.ca> wrote:
> 
>> Here is an other data point.
>> 
>> I had a suggestion to re-install the 11.3 update (but not from SW Update, I
>> downloaded it from the web site). Which I did.
>> I worked for a while and sent the computer to sleep after I was finished.
>> Today, I awaken the computer and I get the message that my database is
>> damaged and I must quit all Office applications... I had to rebuilt the
>> database again. Then I re-opened Entourage and I could hear a lot of disk
>> activity (nothing else is opened) again. I disabled the Automatic
>> Notifications and it stopped.
>> 
>> Could the Database Daemon be the issue?
>> 
>> 
>> 
>> On 11/17/06 9:01 PM, in article C183D3AE.3B55%dmarchand001@sympatico.ca,
>> "[NAME]" <[ADDRESS]> wrote:
>> 
>>> I have a Power PC Powerbook G4.
>>> System Version:    Mac OS X 10.4.8 (8L127)
>>> 
>>> I am not sure, but I disabled the Daemon database utility and everthing
>>> worked fine since then. My suspicion comes from the fact that when those
>>> problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
>>> and only had Powerpoint, Word and Entourage opened.
>>> 
>>> Not sure, but  so far so good.
>>> Nut there is still a problem that needs fixing.
>>> 
>>> BTW, I have run Repair Permissions before and after installing the updates +
>>> used Cocktail + Disk Warrior.
>>> 
>>> Thanks,
>>> 
>>> Denis
>>> 
>>> 
>>> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, "[NAME]"
>>> <[ADDRESS]> wrote:
>>> 
>>>> Office Mac 2004 Instability issues since updated to last version
>>>> (11.3)Hello
>>>> DM,
>>>> 
>>>> Can you please post or email me the Microsoft Error Reporting/Apple Crash
>>>> Reporter logs when you hit these crashes?  That would help us a lot.
>>>> 
>>>> Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
>>>> If
>>>> the latter, which exact model and OS build do you have?  To find this, go
>>>> to
>>>> Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu >
>>>> About This Mac > More Info > Software > System Version.
>>>> 
>>>> I've noticed (this is nothing new) that some machines are shipping
>>>> w/different builds than what's the "latest" on others.  For instance, my
>>>> Mac
>>>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook Pros
>>>> ship with OS 10.4.8 8N1037.
>>>> 
>>>> Thanks,
>>>> Andrew
>>> 
>> 

0
11/20/2006 3:53:14 PM
Later in the day, after doing as suggested below, Powerpoint crashed.
I was just working on a presentation when I suddenly heard  a lot of disk
activity; them I got a message saying that "Powerpoint encountered a problem
and needed to close" etc...

I don't know what to do next. I have tried everything:
- deleting Prefs files
- rebuilding the database (many times)
- repairing permissions (Disk Utility)
- Clean caches, run Cron scripts (Cocktail)
- rebuilt directory (Disk Warrior)
- even re-installed everything (after un-installing it)

???

I only have problems with Office applications. Nothing else.
-----------------

On 11/20/06 10:53 AM, in article C187399A.3E57%dmarchand001@sympatico.ca,
"[NAME]" <[ADDRESS]> wrote:

> Thanks, I will try that.
> 
> This morning problems:
> - first Powerpoint crashed
> - a bit later, I got a message to quit all office apps... To run Entourage
> database. I did. 
> 
> Errors are (I tried to translate the message as it was in French):
> ERROR : ID of bloc 2358 has a unknown control sum
> ERROR : ID of bloc 2994 has an unknown control sum
> 
> 
> On 11/19/06 2:57 PM, in article C1861362.31527%mickey.stevens@mvps.org,
> "[NAME]" <[ADDRESS]> wrote:
> 
>> Someone with a similar issue said that deleting the preference file for
>> Office Notifications fixed it.  The file to delete is located here:
>> ~/Library/Preferences/com.microsoft.OfficeNotifications.plist
>> 
>> 
>> On 11/19/06 9:44 AM, in article C185E620.3CF9%dmarchand001@sympatico.ca,
>> "DM" <dmarchand001@sympatico.ca> wrote:
>> 
>>> Here is an other data point.
>>> 
>>> I had a suggestion to re-install the 11.3 update (but not from SW Update, I
>>> downloaded it from the web site). Which I did.
>>> I worked for a while and sent the computer to sleep after I was finished.
>>> Today, I awaken the computer and I get the message that my database is
>>> damaged and I must quit all Office applications... I had to rebuilt the
>>> database again. Then I re-opened Entourage and I could hear a lot of disk
>>> activity (nothing else is opened) again. I disabled the Automatic
>>> Notifications and it stopped.
>>> 
>>> Could the Database Daemon be the issue?
>>> 
>>> 
>>> 
>>> On 11/17/06 9:01 PM, in article C183D3AE.3B55%dmarchand001@sympatico.ca,
>>> "[NAME]" <[ADDRESS]> wrote:
>>> 
>>>> I have a Power PC Powerbook G4.
>>>> System Version:    Mac OS X 10.4.8 (8L127)
>>>> 
>>>> I am not sure, but I disabled the Daemon database utility and everthing
>>>> worked fine since then. My suspicion comes from the fact that when those
>>>> problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
>>>> and only had Powerpoint, Word and Entourage opened.
>>>> 
>>>> Not sure, but  so far so good.
>>>> Nut there is still a problem that needs fixing.
>>>> 
>>>> BTW, I have run Repair Permissions before and after installing the updates
>>>> +
>>>> used Cocktail + Disk Warrior.
>>>> 
>>>> Thanks,
>>>> 
>>>> Denis
>>>> 
>>>> 
>>>> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, "[NAME]"
>>>> <[ADDRESS]> wrote:
>>>> 
>>>>> Office Mac 2004 Instability issues since updated to last version
>>>>> (11.3)Hello
>>>>> DM,
>>>>> 
>>>>> Can you please post or email me the Microsoft Error Reporting/Apple Crash
>>>>> Reporter logs when you hit these crashes?  That would help us a lot.
>>>>> 
>>>>> Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
>>>>> If
>>>>> the latter, which exact model and OS build do you have?  To find this, go
>>>>> to
>>>>> Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu >
>>>>> About This Mac > More Info > Software > System Version.
>>>>> 
>>>>> I've noticed (this is nothing new) that some machines are shipping
>>>>> w/different builds than what's the "latest" on others.  For instance, my
>>>>> Mac
>>>>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook Pros
>>>>> ship with OS 10.4.8 8N1037.
>>>>> 
>>>>> Thanks,
>>>>> Andrew
>>>> 
>>> 
> 

0
11/20/2006 9:15:02 PM
One last bit of information.

Later on, again working with Powerpoint with nothing else opened and
Database Daemon not running, I was still hearing disk activity so I checked
with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
virtual memory! While this was happening, Powerpoint was crawling (very slow
response, even when just typing text).

So I am not sure it was the Entourage Database Daemon that was causing the
problem. 

Any suggestions?
----------------

On 11/20/06 4:15 PM, in article C1878506.3E72%dmarchand001@sympatico.ca,
"[NAME]" <[ADDRESS]> wrote:

> Later in the day, after doing as suggested below, Powerpoint crashed.
> I was just working on a presentation when I suddenly heard  a lot of disk
> activity; them I got a message saying that "Powerpoint encountered a problem
> and needed to close" etc...
> 
> I don't know what to do next. I have tried everything:
> - deleting Prefs files
> - rebuilding the database (many times)
> - repairing permissions (Disk Utility)
> - Clean caches, run Cron scripts (Cocktail)
> - rebuilt directory (Disk Warrior)
> - even re-installed everything (after un-installing it)
> 
> ???
> 
> I only have problems with Office applications. Nothing else.
> -----------------
> 
> On 11/20/06 10:53 AM, in article C187399A.3E57%dmarchand001@sympatico.ca,
> "[NAME]" <[ADDRESS]> wrote:
> 
>> Thanks, I will try that.
>> 
>> This morning problems:
>> - first Powerpoint crashed
>> - a bit later, I got a message to quit all office apps... To run Entourage
>> database. I did.
>> 
>> Errors are (I tried to translate the message as it was in French):
>> ERROR : ID of bloc 2358 has a unknown control sum
>> ERROR : ID of bloc 2994 has an unknown control sum
>> 
>> 
>> On 11/19/06 2:57 PM, in article C1861362.31527%mickey.stevens@mvps.org,
>> "[NAME]" <[ADDRESS]> wrote:
>> 
>>> Someone with a similar issue said that deleting the preference file for
>>> Office Notifications fixed it.  The file to delete is located here:
>>> ~/Library/Preferences/com.microsoft.OfficeNotifications.plist
>>> 
>>> 
>>> On 11/19/06 9:44 AM, in article C185E620.3CF9%dmarchand001@sympatico.ca,
>>> "DM" <dmarchand001@sympatico.ca> wrote:
>>> 
>>>> Here is an other data point.
>>>> 
>>>> I had a suggestion to re-install the 11.3 update (but not from SW Update, I
>>>> downloaded it from the web site). Which I did.
>>>> I worked for a while and sent the computer to sleep after I was finished.
>>>> Today, I awaken the computer and I get the message that my database is
>>>> damaged and I must quit all Office applications... I had to rebuilt the
>>>> database again. Then I re-opened Entourage and I could hear a lot of disk
>>>> activity (nothing else is opened) again. I disabled the Automatic
>>>> Notifications and it stopped.
>>>> 
>>>> Could the Database Daemon be the issue?
>>>> 
>>>> 
>>>> 
>>>> On 11/17/06 9:01 PM, in article C183D3AE.3B55%dmarchand001@sympatico.ca,
>>>> "[NAME]" <[ADDRESS]> wrote:
>>>> 
>>>>> I have a Power PC Powerbook G4.
>>>>> System Version:    Mac OS X 10.4.8 (8L127)
>>>>> 
>>>>> I am not sure, but I disabled the Daemon database utility and everthing
>>>>> worked fine since then. My suspicion comes from the fact that when those
>>>>> problems happened, I could hear a lot of HD "crunching". I have 1GB of RAM
>>>>> and only had Powerpoint, Word and Entourage opened.
>>>>> 
>>>>> Not sure, but  so far so good.
>>>>> Nut there is still a problem that needs fixing.
>>>>> 
>>>>> BTW, I have run Repair Permissions before and after installing the updates
>>>>> +
>>>>> used Cocktail + Disk Warrior.
>>>>> 
>>>>> Thanks,
>>>>> 
>>>>> Denis
>>>>> 
>>>>> 
>>>>> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, "[NAME]"
>>>>> <[ADDRESS]> wrote:
>>>>> 
>>>>>> Office Mac 2004 Instability issues since updated to last version
>>>>>> (11.3)Hello
>>>>>> DM,
>>>>>> 
>>>>>> Can you please post or email me the Microsoft Error Reporting/Apple Crash
>>>>>> Reporter logs when you hit these crashes?  That would help us a lot.
>>>>>> 
>>>>>> Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
>>>>>> If
>>>>>> the latter, which exact model and OS build do you have?  To find this, go
>>>>>> to
>>>>>> Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu >
>>>>>> About This Mac > More Info > Software > System Version.
>>>>>> 
>>>>>> I've noticed (this is nothing new) that some machines are shipping
>>>>>> w/different builds than what's the "latest" on others.  For instance, my
>>>>>> Mac
>>>>>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook
>>>>>> Pros
>>>>>> ship with OS 10.4.8 8N1037.
>>>>>> 
>>>>>> Thanks,
>>>>>> Andrew
>>>>> 
>>>> 
>> 
> 

0
11/21/2006 4:36:15 PM
I've been monitoring the thread since my earlier post but haven't really had 
much to offer beyond what the others have suggested with one seemingly minor 
exception.

If I'm wrong please disregard, but I get the impression that you not only 
leave your system on 24/7, but that you leave various applications launched 
without ever shutting them down. If I'm anywhere close to being right, 
however, that could at least be a contributing factor.

I realize that there are differing schools of thought about powering down 
(energy conservation v. surge of power v. blahblahblah on both sides of the 
issue) but the fact remains that the OS as well as the way most software is 
written involves a little "housecleaning" which typically occurs at one or 
the other of two events - start-up & shutdown. IIRC correctly, Apple made a 
major adjustment from the way OS X originally ran cron scripts (in the 
middle of the night) in order to have things tidied up at startup & catching 
up on anything that may have been missed re daily/weekly/monthly scripts.

Even with a PB or other laptop my humble opinion is that if you aren't going 
to use a program for any length of time, Quit it rather than leaving it 
'hanging around' open. It takes very little time to launch it when you need 
it. Also, Power the system down completely on the same basis. Putting it to 
"sleep" for hours on end just isn't that much of a convenience - especially 
when the Apple Discussions forums are littered with what appear to be 
sleep-related issues... not uncommon to some of those you describe.
-- 
Regards |:>)
Bob Jones
[MVP] Office:Mac

"DM" <dmarchand001@sympatico.ca> wrote in message 
news:C188952F.3E94%dmarchand001@sympatico.ca...
> One last bit of information.
>
> Later on, again working with Powerpoint with nothing else opened and
> Database Daemon not running, I was still hearing disk activity so I 
> checked
> with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
> virtual memory! While this was happening, Powerpoint was crawling (very 
> slow
> response, even when just typing text).
>
> So I am not sure it was the Entourage Database Daemon that was causing the
> problem.
>
> Any suggestions?
> ----------------
>
> On 11/20/06 4:15 PM, in article C1878506.3E72%dmarchand001@sympatico.ca,
> "[NAME]" <[ADDRESS]> wrote:
>
>> Later in the day, after doing as suggested below, Powerpoint crashed.
>> I was just working on a presentation when I suddenly heard  a lot of disk
>> activity; them I got a message saying that "Powerpoint encountered a 
>> problem
>> and needed to close" etc...
>>
>> I don't know what to do next. I have tried everything:
>> - deleting Prefs files
>> - rebuilding the database (many times)
>> - repairing permissions (Disk Utility)
>> - Clean caches, run Cron scripts (Cocktail)
>> - rebuilt directory (Disk Warrior)
>> - even re-installed everything (after un-installing it)
>>
>> ???
>>
>> I only have problems with Office applications. Nothing else.
>> -----------------
>>
>> On 11/20/06 10:53 AM, in article C187399A.3E57%dmarchand001@sympatico.ca,
>> "[NAME]" <[ADDRESS]> wrote:
>>
>>> Thanks, I will try that.
>>>
>>> This morning problems:
>>> - first Powerpoint crashed
>>> - a bit later, I got a message to quit all office apps... To run 
>>> Entourage
>>> database. I did.
>>>
>>> Errors are (I tried to translate the message as it was in French):
>>> ERROR : ID of bloc 2358 has a unknown control sum
>>> ERROR : ID of bloc 2994 has an unknown control sum
>>>
>>>
>>> On 11/19/06 2:57 PM, in article C1861362.31527%mickey.stevens@mvps.org,
>>> "[NAME]" <[ADDRESS]> wrote:
>>>
>>>> Someone with a similar issue said that deleting the preference file for
>>>> Office Notifications fixed it.  The file to delete is located here:
>>>> ~/Library/Preferences/com.microsoft.OfficeNotifications.plist
>>>>
>>>>
>>>> On 11/19/06 9:44 AM, in article 
>>>> C185E620.3CF9%dmarchand001@sympatico.ca,
>>>> "DM" <dmarchand001@sympatico.ca> wrote:
>>>>
>>>>> Here is an other data point.
>>>>>
>>>>> I had a suggestion to re-install the 11.3 update (but not from SW 
>>>>> Update, I
>>>>> downloaded it from the web site). Which I did.
>>>>> I worked for a while and sent the computer to sleep after I was 
>>>>> finished.
>>>>> Today, I awaken the computer and I get the message that my database is
>>>>> damaged and I must quit all Office applications... I had to rebuilt 
>>>>> the
>>>>> database again. Then I re-opened Entourage and I could hear a lot of 
>>>>> disk
>>>>> activity (nothing else is opened) again. I disabled the Automatic
>>>>> Notifications and it stopped.
>>>>>
>>>>> Could the Database Daemon be the issue?
>>>>>
>>>>>
>>>>>
>>>>> On 11/17/06 9:01 PM, in article 
>>>>> C183D3AE.3B55%dmarchand001@sympatico.ca,
>>>>> "[NAME]" <[ADDRESS]> wrote:
>>>>>
>>>>>> I have a Power PC Powerbook G4.
>>>>>> System Version:    Mac OS X 10.4.8 (8L127)
>>>>>>
>>>>>> I am not sure, but I disabled the Daemon database utility and 
>>>>>> everthing
>>>>>> worked fine since then. My suspicion comes from the fact that when 
>>>>>> those
>>>>>> problems happened, I could hear a lot of HD "crunching". I have 1GB 
>>>>>> of RAM
>>>>>> and only had Powerpoint, Word and Entourage opened.
>>>>>>
>>>>>> Not sure, but  so far so good.
>>>>>> Nut there is still a problem that needs fixing.
>>>>>>
>>>>>> BTW, I have run Repair Permissions before and after installing the 
>>>>>> updates
>>>>>> +
>>>>>> used Cocktail + Disk Warrior.
>>>>>>
>>>>>> Thanks,
>>>>>>
>>>>>> Denis
>>>>>>
>>>>>>
>>>>>> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, 
>>>>>> "[NAME]"
>>>>>> <[ADDRESS]> wrote:
>>>>>>
>>>>>>> Office Mac 2004 Instability issues since updated to last version
>>>>>>> (11.3)Hello
>>>>>>> DM,
>>>>>>>
>>>>>>> Can you please post or email me the Microsoft Error Reporting/Apple 
>>>>>>> Crash
>>>>>>> Reporter logs when you hit these crashes?  That would help us a lot.
>>>>>>>
>>>>>>> Also, out of curiosity, are you running on a PowerPC or Intel based 
>>>>>>> Mac?
>>>>>>> If
>>>>>>> the latter, which exact model and OS build do you have?  To find 
>>>>>>> this, go
>>>>>>> to
>>>>>>> Apple Menu > About This Mac > More Info  > Machine Model and Apple 
>>>>>>> Menu >
>>>>>>> About This Mac > More Info > Software > System Version.
>>>>>>>
>>>>>>> I've noticed (this is nothing new) that some machines are shipping
>>>>>>> w/different builds than what's the "latest" on others.  For 
>>>>>>> instance, my
>>>>>>> Mac
>>>>>>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo 
>>>>>>> MacBook
>>>>>>> Pros
>>>>>>> ship with OS 10.4.8 8N1037.
>>>>>>>
>>>>>>> Thanks,
>>>>>>> Andrew
>>>>>>
>>>>>
>>>
>>
> 


0
CyberTaz
11/21/2006 7:46:01 PM
One more datapoint.

This morning, I got the "all office applications need to quit... Database
corrupted..." message. Only Entourage and Safari were open. Had to rebuild
the Database again.

Office Notifications was not activated.
--------

On 11/21/06 11:36 AM, in article C188952F.3E94%dmarchand001@sympatico.ca,
"[NAME]" <[ADDRESS]> wrote:

> One last bit of information.
> 
> Later on, again working with Powerpoint with nothing else opened and
> Database Daemon not running, I was still hearing disk activity so I checked
> with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
> virtual memory! While this was happening, Powerpoint was crawling (very slow
> response, even when just typing text).
> 
> So I am not sure it was the Entourage Database Daemon that was causing the
> problem. 
> 
> Any suggestions?
> ----------------
> 
> On 11/20/06 4:15 PM, in article C1878506.3E72%dmarchand001@sympatico.ca,
> "[NAME]" <[ADDRESS]> wrote:
> 
>> Later in the day, after doing as suggested below, Powerpoint crashed.
>> I was just working on a presentation when I suddenly heard  a lot of disk
>> activity; them I got a message saying that "Powerpoint encountered a problem
>> and needed to close" etc...
>> 
>> I don't know what to do next. I have tried everything:
>> - deleting Prefs files
>> - rebuilding the database (many times)
>> - repairing permissions (Disk Utility)
>> - Clean caches, run Cron scripts (Cocktail)
>> - rebuilt directory (Disk Warrior)
>> - even re-installed everything (after un-installing it)
>> 
>> ???
>> 
>> I only have problems with Office applications. Nothing else.
>> -----------------
>> 
>> On 11/20/06 10:53 AM, in article C187399A.3E57%dmarchand001@sympatico.ca,
>> "[NAME]" <[ADDRESS]> wrote:
>> 
>>> Thanks, I will try that.
>>> 
>>> This morning problems:
>>> - first Powerpoint crashed
>>> - a bit later, I got a message to quit all office apps... To run Entourage
>>> database. I did.
>>> 
>>> Errors are (I tried to translate the message as it was in French):
>>> ERROR : ID of bloc 2358 has a unknown control sum
>>> ERROR : ID of bloc 2994 has an unknown control sum
>>> 
>>> 
>>> On 11/19/06 2:57 PM, in article C1861362.31527%mickey.stevens@mvps.org,
>>> "[NAME]" <[ADDRESS]> wrote:
>>> 
>>>> Someone with a similar issue said that deleting the preference file for
>>>> Office Notifications fixed it.  The file to delete is located here:
>>>> ~/Library/Preferences/com.microsoft.OfficeNotifications.plist
>>>> 
>>>> 
>>>> On 11/19/06 9:44 AM, in article C185E620.3CF9%dmarchand001@sympatico.ca,
>>>> "DM" <dmarchand001@sympatico.ca> wrote:
>>>> 
>>>>> Here is an other data point.
>>>>> 
>>>>> I had a suggestion to re-install the 11.3 update (but not from SW Update,
>>>>> I
>>>>> downloaded it from the web site). Which I did.
>>>>> I worked for a while and sent the computer to sleep after I was finished.
>>>>> Today, I awaken the computer and I get the message that my database is
>>>>> damaged and I must quit all Office applications... I had to rebuilt the
>>>>> database again. Then I re-opened Entourage and I could hear a lot of disk
>>>>> activity (nothing else is opened) again. I disabled the Automatic
>>>>> Notifications and it stopped.
>>>>> 
>>>>> Could the Database Daemon be the issue?
>>>>> 
>>>>> 
>>>>> 
>>>>> On 11/17/06 9:01 PM, in article C183D3AE.3B55%dmarchand001@sympatico.ca,
>>>>> "[NAME]" <[ADDRESS]> wrote:
>>>>> 
>>>>>> I have a Power PC Powerbook G4.
>>>>>> System Version:    Mac OS X 10.4.8 (8L127)
>>>>>> 
>>>>>> I am not sure, but I disabled the Daemon database utility and everthing
>>>>>> worked fine since then. My suspicion comes from the fact that when those
>>>>>> problems happened, I could hear a lot of HD "crunching". I have 1GB of
>>>>>> RAM
>>>>>> and only had Powerpoint, Word and Entourage opened.
>>>>>> 
>>>>>> Not sure, but  so far so good.
>>>>>> Nut there is still a problem that needs fixing.
>>>>>> 
>>>>>> BTW, I have run Repair Permissions before and after installing the
>>>>>> updates
>>>>>> +
>>>>>> used Cocktail + Disk Warrior.
>>>>>> 
>>>>>> Thanks,
>>>>>> 
>>>>>> Denis
>>>>>> 
>>>>>> 
>>>>>> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com, "[NAME]"
>>>>>> <[ADDRESS]> wrote:
>>>>>> 
>>>>>>> Office Mac 2004 Instability issues since updated to last version
>>>>>>> (11.3)Hello
>>>>>>> DM,
>>>>>>> 
>>>>>>> Can you please post or email me the Microsoft Error Reporting/Apple
>>>>>>> Crash
>>>>>>> Reporter logs when you hit these crashes?  That would help us a lot.
>>>>>>> 
>>>>>>> Also, out of curiosity, are you running on a PowerPC or Intel based Mac?
>>>>>>> If
>>>>>>> the latter, which exact model and OS build do you have?  To find this,
>>>>>>> go
>>>>>>> to
>>>>>>> Apple Menu > About This Mac > More Info  > Machine Model and Apple Menu
>>>>>>> >
>>>>>>> About This Mac > More Info > Software > System Version.
>>>>>>> 
>>>>>>> I've noticed (this is nothing new) that some machines are shipping
>>>>>>> w/different builds than what's the "latest" on others.  For instance, my
>>>>>>> Mac
>>>>>>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo MacBook
>>>>>>> Pros
>>>>>>> ship with OS 10.4.8 8N1037.
>>>>>>> 
>>>>>>> Thanks,
>>>>>>> Andrew
>>>>>> 
>>>>> 
>>> 
>> 
> 

0
11/22/2006 4:44:24 PM
Hello DM,

As I requested earlier in the thread, it would help us a lot to get the
Microsoft Error Reporting logs either posted here or in email to me when you
hit these crashes.  Hearing a lot of disk "crunching" and activity doesn't
give us much to go on.

Thanks,
Andrew
-- 
This posting is provided "AS IS" with no warranties, and confers no rights.

"DM" <dmarchand001@sympatico.ca> wrote in message
news:C189E898.4119%dmarchand001@sympatico.ca...
> One more datapoint.
>
> This morning, I got the "all office applications need to quit... Database
> corrupted..." message. Only Entourage and Safari were open. Had to rebuild
> the Database again.
>
> Office Notifications was not activated.
> --------
>
> On 11/21/06 11:36 AM, in article C188952F.3E94%dmarchand001@sympatico.ca,
> "[NAME]" <[ADDRESS]> wrote:
>
>> One last bit of information.
>>
>> Later on, again working with Powerpoint with nothing else opened and
>> Database Daemon not running, I was still hearing disk activity so I
>> checked
>> with System Profiler. Powerpoint was using 488MB of RAM and 1.26GB of
>> virtual memory! While this was happening, Powerpoint was crawling (very
>> slow
>> response, even when just typing text).
>>
>> So I am not sure it was the Entourage Database Daemon that was causing
>> the
>> problem.
>>
>> Any suggestions?
>> ----------------
>>
>> On 11/20/06 4:15 PM, in article C1878506.3E72%dmarchand001@sympatico.ca,
>> "[NAME]" <[ADDRESS]> wrote:
>>
>>> Later in the day, after doing as suggested below, Powerpoint crashed.
>>> I was just working on a presentation when I suddenly heard  a lot of
>>> disk
>>> activity; them I got a message saying that "Powerpoint encountered a
>>> problem
>>> and needed to close" etc...
>>>
>>> I don't know what to do next. I have tried everything:
>>> - deleting Prefs files
>>> - rebuilding the database (many times)
>>> - repairing permissions (Disk Utility)
>>> - Clean caches, run Cron scripts (Cocktail)
>>> - rebuilt directory (Disk Warrior)
>>> - even re-installed everything (after un-installing it)
>>>
>>> ???
>>>
>>> I only have problems with Office applications. Nothing else.
>>> -----------------
>>>
>>> On 11/20/06 10:53 AM, in article
>>> C187399A.3E57%dmarchand001@sympatico.ca,
>>> "[NAME]" <[ADDRESS]> wrote:
>>>
>>>> Thanks, I will try that.
>>>>
>>>> This morning problems:
>>>> - first Powerpoint crashed
>>>> - a bit later, I got a message to quit all office apps... To run
>>>> Entourage
>>>> database. I did.
>>>>
>>>> Errors are (I tried to translate the message as it was in French):
>>>> ERROR : ID of bloc 2358 has a unknown control sum
>>>> ERROR : ID of bloc 2994 has an unknown control sum
>>>>
>>>>
>>>> On 11/19/06 2:57 PM, in article C1861362.31527%mickey.stevens@mvps.org,
>>>> "[NAME]" <[ADDRESS]> wrote:
>>>>
>>>>> Someone with a similar issue said that deleting the preference file
>>>>> for
>>>>> Office Notifications fixed it.  The file to delete is located here:
>>>>> ~/Library/Preferences/com.microsoft.OfficeNotifications.plist
>>>>>
>>>>>
>>>>> On 11/19/06 9:44 AM, in article
>>>>> C185E620.3CF9%dmarchand001@sympatico.ca,
>>>>> "DM" <dmarchand001@sympatico.ca> wrote:
>>>>>
>>>>>> Here is an other data point.
>>>>>>
>>>>>> I had a suggestion to re-install the 11.3 update (but not from SW
>>>>>> Update,
>>>>>> I
>>>>>> downloaded it from the web site). Which I did.
>>>>>> I worked for a while and sent the computer to sleep after I was
>>>>>> finished.
>>>>>> Today, I awaken the computer and I get the message that my database
>>>>>> is
>>>>>> damaged and I must quit all Office applications... I had to rebuilt
>>>>>> the
>>>>>> database again. Then I re-opened Entourage and I could hear a lot of
>>>>>> disk
>>>>>> activity (nothing else is opened) again. I disabled the Automatic
>>>>>> Notifications and it stopped.
>>>>>>
>>>>>> Could the Database Daemon be the issue?
>>>>>>
>>>>>>
>>>>>>
>>>>>> On 11/17/06 9:01 PM, in article
>>>>>> C183D3AE.3B55%dmarchand001@sympatico.ca,
>>>>>> "[NAME]" <[ADDRESS]> wrote:
>>>>>>
>>>>>>> I have a Power PC Powerbook G4.
>>>>>>> System Version:    Mac OS X 10.4.8 (8L127)
>>>>>>>
>>>>>>> I am not sure, but I disabled the Daemon database utility and
>>>>>>> everthing
>>>>>>> worked fine since then. My suspicion comes from the fact that when
>>>>>>> those
>>>>>>> problems happened, I could hear a lot of HD "crunching". I have 1GB
>>>>>>> of
>>>>>>> RAM
>>>>>>> and only had Powerpoint, Word and Entourage opened.
>>>>>>>
>>>>>>> Not sure, but  so far so good.
>>>>>>> Nut there is still a problem that needs fixing.
>>>>>>>
>>>>>>> BTW, I have run Repair Permissions before and after installing the
>>>>>>> updates
>>>>>>> +
>>>>>>> used Cocktail + Disk Warrior.
>>>>>>>
>>>>>>> Thanks,
>>>>>>>
>>>>>>> Denis
>>>>>>>
>>>>>>>
>>>>>>> On 11/15/06 8:31 PM, in article 455bbf78$1@news.microsoft.com,
>>>>>>> "[NAME]"
>>>>>>> <[ADDRESS]> wrote:
>>>>>>>
>>>>>>>> Office Mac 2004 Instability issues since updated to last version
>>>>>>>> (11.3)Hello
>>>>>>>> DM,
>>>>>>>>
>>>>>>>> Can you please post or email me the Microsoft Error Reporting/Apple
>>>>>>>> Crash
>>>>>>>> Reporter logs when you hit these crashes?  That would help us a
>>>>>>>> lot.
>>>>>>>>
>>>>>>>> Also, out of curiosity, are you running on a PowerPC or Intel based
>>>>>>>> Mac?
>>>>>>>> If
>>>>>>>> the latter, which exact model and OS build do you have?  To find
>>>>>>>> this,
>>>>>>>> go
>>>>>>>> to
>>>>>>>> Apple Menu > About This Mac > More Info  > Machine Model and Apple
>>>>>>>> Menu
>>>>>>>> >
>>>>>>>> About This Mac > More Info > Software > System Version.
>>>>>>>>
>>>>>>>> I've noticed (this is nothing new) that some machines are shipping
>>>>>>>> w/different builds than what's the "latest" on others.  For
>>>>>>>> instance, my
>>>>>>>> Mac
>>>>>>>> Pro (MacPro1,1) has OS 10.4.8 8L2127.  Apparently, Core 2 Duo
>>>>>>>> MacBook
>>>>>>>> Pros
>>>>>>>> ship with OS 10.4.8 8N1037.
>>>>>>>>
>>>>>>>> Thanks,
>>>>>>>> Andrew
>>>>>>>
>>>>>>
>>>>
>>>
>>
>



0
11/22/2006 11:13:46 PM
When I get the ""all office applications need to quit... Database
corrupted..." message, there is no other information available.

I didn't experienced the "heavy activity + Powerpoint crash" problem yet.

I will keep you informed.


On 11/22/06 6:13 PM, in article 4564d9aa$1@news.microsoft.com, "[NAME]"
<[ADDRESS]> wrote:

> Hello DM,
> 
> As I requested earlier in the thread, it would help us a lot to get the
> Microsoft Error Reporting logs either posted here or in email to me when you
> hit these crashes.  Hearing a lot of disk "crunching" and activity doesn't
> give us much to go on.
> 
> Thanks,
> Andrew

0
11/23/2006 9:07:36 PM
Reply:

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