Can't Start Any Program

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel

It has been two weeks since I can open an Office Program. Please HEEELP!
This is my word error report:
Microsoft Error Reporting log version: 2.0

Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2009-09-09 19:04:02 -0400
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 12.2.0.090605
Crashed Module Name: CoreFoundation
Crashed Module Version: unknown
Crashed Module Offset: 0x00075354
Blame Module Name: CoreFoundation
Blame Module Version: unknown
Blame Module Offset: 0x00075354
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409

Thread 0 crashed:

# 1 0x968ed354 in .objc_class_name___NSCFSet + 0x967A2414 (CoreFoundation + 0x00075354)
# 2 0x01745423 in _McpRegisterOPImageReader + 0x000005F1 (MicrosoftComponentPlugin + 0x0015e423)
# 3 0x017466a3 in _McpRegisterOPImageReader + 0x00001871 (MicrosoftComponentPlugin + 0x0015f6a3)
# 4 0x01746770 in _McpInitOPChildren + 0x00000058 (MicrosoftComponentPlugin + 0x0015f770)
# 5 0x00c19b3a in _wdGetApplicationObject + 0x004DB434 (Microsoft Word + 0x00c18b3a)
# 6 0x00c18c98 in _wdGetApplicationObject + 0x004DA592 (Microsoft Word + 0x00c17c98)
# 7 0x00362dc3 in _wdCommandDispatch + 0x0003EB8F (Microsoft Word + 0x00361dc3)
# 8 0x0000391c in __mh_execute_header + 0x0000291C (Microsoft Word + 0x0000291c)
# 9 0x00003a29 in __mh_execute_header + 0x00002A29 (Microsoft Word + 0x00002a29)
# 10 0x00c92553 in _wdGetApplicationObject + 0x00553E4D (Microsoft Word + 0x00c91553)
# 11 0x016943c6 in _McpEnableTimers + 0x000000B8 (MicrosoftComponentPlugin + 0x000ad3c6)
# 12 0x94ee259c in .objc_class_name_IPMDFontRange + 0x94BB795C (HIToolbox + 0x0009e59c)
# 13 0x968eb8f5 in .objc_class_name___NSCFSet + 0x967A09B5 (CoreFoundation + 0x000738f5)
# 14 0x968ebaa8 in .objc_class_name___NSCFSet + 0x967A0B68 (CoreFoundation + 0x00073aa8)
# 15 0x94e742ac in .objc_class_name_IPMDFontRange + 0x94B4966C (HIToolbox + 0x000302ac)
# 16 0x94e740c5 in .objc_class_name_IPMDFontRange + 0x94B49485 (HIToolbox + 0x000300c5)
# 17 0x94fb7377 in .objc_class_name_IPMDFontRange + 0x94C8C737 (HIToolbox + 0x00173377)
# 18 0x016d54f8 in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ee4f8)
# 19 0x00af1aa7 in _wdGetApplicationObject + 0x003B33A1 (Microsoft Word + 0x00af0aa7)
# 20 0x00afab5b in _wdGetApplicationObject + 0x003BC455 (Microsoft Word + 0x00af9b5b)
# 21 0x022ce564 in __WlmMain + 0x00000047 (MicrosoftOffice + 0x004b6564)
# 22 0x00adfef8 in _wdGetApplicationObject + 0x003A17F2 (Microsoft Word + 0x00adeef8)
# 23 0x00002902 in __mh_execute_header + 0x00001902 (Microsoft Word + 0x00001902)
# 24 0x00002829 in __mh_execute_header + 0x00001829 (Microsoft Word + 0x00001829)

X86 Thread State:
 eax: 0x00000000 ebx: 0x968ed33a ecx: 0x00000000 edx:0x00000000
 edi: 0x00000000 esi: 0x00000000 ebp: 0xbfffedf8 esp:0xbfffede0
  ss: 0x0000001f eip: 0x968ed354 cs: 0x00000017 ds:0x0000001f
  es: 0x0000001f fs: 0x00000000 gs: 0x00000037 eflags:0x00010246

Thread 1:

# 1 0x92c723a6 in _signgam + 0x92ACB482 (libSystem.B.dylib + 0x000013a6)
# 2 0x92cf9eab in _signgam + 0x92B52F87 (libSystem.B.dylib + 0x00088eab)
# 3 0x01b27d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x01b273e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x01b2746c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x01b27f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x92ca3155 in _signgam + 0x92AFC231 (libSystem.B.dylib + 0x00032155)
# 8 0x92ca3012 in _signgam + 0x92AFC0EE (libSystem.B.dylib + 0x00032012)

X86 Thread State:
 eax: 0xffffffa6 ebx: 0x92ce9287 ecx: 0xb00a0a5c edx:0x92c723a6
 edi: 0x00000143 esi: 0x818b6bdf ebp: 0xb00a0ac8 esp:0xb00a0a5c
  ss: 0x0000001f eip: 0x92c723a6 cs: 0x00000007 ds:0x0000001f
  es: 0x0000001f fs: 0x0000001f gs: 0x00000037 eflags:0
0
puruco (1)
9/9/2009 11:04:39 PM
mac.office 7017 articles. 0 followers. Follow

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On 9/9/09 4:04 PM, in article 59b7c19b.-1@webcrossing.caR9absDaxw,
"puruco@officeformac.com" <puruco@officeformac.com> wrote:

> It has been two weeks since I can open an Office Program. Please HEEELP!

> Crashed Module Name: CoreFoundation
> Crashed Module Version: unknown
> Crashed Module Offset: 0x00075354
> Blame Module Name: CoreFoundation
> Blame Module Version: unknown

The CoreFoundation is an Apple System file.
<http://en.wikipedia.org/wiki/Core_Foundation>

> MicrosoftComponentPlugin

This file shows that you are updated. If it's not updated you had a bad
install of Office.

/Applications/Microsoft Office
2008/Office/MicrosoftComponentPlugin.framework


I suggest that you download the latest Leopard combo updater then do a
re-install of Office. It's possible you will need to do an "Archive &
Install".

Mac OS X 10.5.8 Combo Update (For both PowerPC- and Intel-based Macs )
<http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update>

Steps to re-install Office

<http://www.entourage.mvps.org/install/reinstall_steps.html>

Let me know if this helps.

-- 
Diane

0
9/10/2009 12:44:26 AM
Reply:

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