Unexpected price changes in orders

Sometime back we had a problem with price changes on back orders.  What would 
happen is this, we would be out of an item so the order was placed in the 
WAIT batch.  Then, when the item was made, the batch number would be changed 
to move it to a daily batch, then released.  On some items - not all - when 
the batch number was changed, the price would change from the customer's 
price level price to the LIST price.  When checking the Price List, the 
customer's price level price is still there, but that is not what is now on 
the order.

The odd thing is that it doesn't occur on all the items on the order (if 
there are more than one item) - only one or two.

This problem went away at one point - perhaps with one of the patches or the 
8.0 upgrade.  However, since our partner installed the patches to Horizons 
and GP last month, the problem has returned and seems to be increasing.

Has anyone encountered this?  What might be causing the flip?  

Thank you,

Laura
0
Dragonscar (12)
8/15/2006 3:37:01 PM
greatplains 29623 articles. 3 followers. Follow

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