Unapply a payment

I have a user that was in the middle of entering a payment in Great Plains 
and Great Plains froze up so they logged out and got back in but now the 
invoices that were applied are showing paid but need to be unapplied and 
deleted so that the process can be restarted.




Where do I need to go to unapply and deleted a payment?



Thanks


1
jeffrkele (54)
7/27/2006 6:39:56 PM
greatplains 29623 articles. 3 followers. Follow

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Was the payment posted?  If so they can go to the posted transactions and 
void it there.

"JDR" wrote:

> I have a user that was in the middle of entering a payment in Great Plains 
> and Great Plains froze up so they logged out and got back in but now the 
> invoices that were applied are showing paid but need to be unapplied and 
> deleted so that the process can be restarted.
> 
> 
> 
> 
> Where do I need to go to unapply and deleted a payment?
> 
> 
> 
> Thanks
> 
> 
> 
0
wendileigh (52)
7/27/2006 7:17:02 PM
They had only applied 5 of the 20 invoices to the payment so it didn't get 
that far.

Thanks


"wendileigh" <wendileigh@discussions.microsoft.com> wrote in message 
news:CC9A843F-96B6-41A1-8146-DB5F1D5F33BC@microsoft.com...
> Was the payment posted?  If so they can go to the posted transactions and
> void it there.
>
> "JDR" wrote:
>
>> I have a user that was in the middle of entering a payment in Great 
>> Plains
>> and Great Plains froze up so they logged out and got back in but now the
>> invoices that were applied are showing paid but need to be unapplied and
>> deleted so that the process can be restarted.
>>
>>
>>
>>
>> Where do I need to go to unapply and deleted a payment?
>>
>>
>>
>> Thanks
>>
>>
>> 


0
jeffrkele (54)
7/27/2006 7:26:10 PM
Try recovering the batch through batch recovery or posting through master 
posting.

"JDR" wrote:

> They had only applied 5 of the 20 invoices to the payment so it didn't get 
> that far.
> 
> Thanks
> 
> 
> "wendileigh" <wendileigh@discussions.microsoft.com> wrote in message 
> news:CC9A843F-96B6-41A1-8146-DB5F1D5F33BC@microsoft.com...
> > Was the payment posted?  If so they can go to the posted transactions and
> > void it there.
> >
> > "JDR" wrote:
> >
> >> I have a user that was in the middle of entering a payment in Great 
> >> Plains
> >> and Great Plains froze up so they logged out and got back in but now the
> >> invoices that were applied are showing paid but need to be unapplied and
> >> deleted so that the process can be restarted.
> >>
> >>
> >>
> >>
> >> Where do I need to go to unapply and deleted a payment?
> >>
> >>
> >>
> >> Thanks
> >>
> >>
> >> 
> 
> 
> 
0
wendileigh (52)
7/27/2006 7:39:01 PM
Receivables payment or a Payable Payment


"JDR" <jeffrkele@hotmail.com> wrote in message 
news:euU5OwasGHA.1208@TK2MSFTNGP02.phx.gbl...
>I have a user that was in the middle of entering a payment in Great Plains 
>and Great Plains froze up so they logged out and got back in but now the 
>invoices that were applied are showing paid but need to be unapplied and 
>deleted so that the process can be restarted.
>
>
>
>
> Where do I need to go to unapply and deleted a payment?
>
>
>
> Thanks
>
> 


0
ladylayla (100)
7/28/2006 2:44:11 PM
Reply:

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I have a user that was in the middle of entering a payment in Great Plains and Great Plains froze up so they logged out and got back in but now the invoices that were applied are showing paid but need to be unapplied and deleted so that the process can be restarted. Where do I need to go to unapply and deleted a payment? Thanks Was the payment posted? If so they can go to the posted transactions and void it there. "JDR" wrote: > I have a user that was in the middle of entering a payment in Great Plains > and Great Plains froze up so they logged out and got bac...

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