RM Email of Statements

Hi,

We can send statements through email by marking the Send E-mail Statements 
in Customer Maintenance Options. Is there an option/way wherein when the 
recipient of the email statement reads the email, it will send an email to us 
that it was read already?

Thanks,

Mel

0
Mel1 (144)
1/22/2009 12:28:11 AM
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No there isn't anything built in that does this nor is it possible via 
customization unless you rewrite the entire process from scratch.  The 
reason is that using a standard MAPI interface as Dexterity does to access 
your email, there isn't anything specific to activate that functionality 
(which Outlook and probably other email systems have).

If someone was to rewrite this using COM to interface directly with MS 
Outlook specifically then yes you could add such functionaity if exposed by 
the interface.

patrick
dev support

-- 
This posting is provided "AS IS" with no warranties, and confers no rights.


"mel" <mel@discussions.microsoft.com> wrote in message 
news:D0F488C5-6A13-477B-90F3-6F5D99AF9C61@microsoft.com...
> Hi,
>
> We can send statements through email by marking the Send E-mail Statements
> in Customer Maintenance Options. Is there an option/way wherein when the
> recipient of the email statement reads the email, it will send an email to 
> us
> that it was read already?
>
> Thanks,
>
> Mel
> 


0
prot1 (1345)
1/22/2009 2:55:37 AM
Ok. Thank you for the info.

"Patrick [MSFT]" wrote:

> No there isn't anything built in that does this nor is it possible via 
> customization unless you rewrite the entire process from scratch.  The 
> reason is that using a standard MAPI interface as Dexterity does to access 
> your email, there isn't anything specific to activate that functionality 
> (which Outlook and probably other email systems have).
> 
> If someone was to rewrite this using COM to interface directly with MS 
> Outlook specifically then yes you could add such functionaity if exposed by 
> the interface.
> 
> patrick
> dev support
> 
> -- 
> This posting is provided "AS IS" with no warranties, and confers no rights.
> 
> 
> "mel" <mel@discussions.microsoft.com> wrote in message 
> news:D0F488C5-6A13-477B-90F3-6F5D99AF9C61@microsoft.com...
> > Hi,
> >
> > We can send statements through email by marking the Send E-mail Statements
> > in Customer Maintenance Options. Is there an option/way wherein when the
> > recipient of the email statement reads the email, it will send an email to 
> > us
> > that it was read already?
> >
> > Thanks,
> >
> > Mel
> > 
> 
> 
> 
0
Mel1 (144)
1/23/2009 12:24:01 AM
Reply:

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