Payroll GP 10.0

Got this from a client and not sure what they are doing, but never heard of 
this any help would be great.

As I am reviewing the Payroll Deduction Journal from the payroll I just ran 
yesterday, I have identified 5 employees whose deductions & benefits did not 
calculate.  I happen to be one of the 5.  There is $$$$$ that did not come 
off my pay as deductions; including my 401K.  The common denominator seems to 
be when employee changes are made, deductions & benefits are made inactive; 
even though those benefits & deductions have no part in the changes being 
made.  Pardon me, but this does not make any sense to me at all.  It is VERY 
discouraging to think, I will need to go through everyone’s benefit/deduction 
summaries EVERY TIME I update someone’s record.  There has to be some way 
around this.   Please put this on your to-do list & get back to me.
0
Jim8980 (510)
1/15/2009 8:27:03 PM
greatplains 29623 articles. 2 followers. Follow

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I'm not sure who is supposed to put this on a to do list but I've got several 
GP 10 Payroll clients and I have not heard of this issue. 

There are some details you need to provide like what kinds of changes are 
being made. Are the classes being changed? That could inactivate payroll 
codes depending upon how the classes are set up. 



-- 
Charles Allen, MVP



"Jim" wrote:

> Got this from a client and not sure what they are doing, but never heard of 
> this any help would be great.
> 
> As I am reviewing the Payroll Deduction Journal from the payroll I just ran 
> yesterday, I have identified 5 employees whose deductions & benefits did not 
> calculate.  I happen to be one of the 5.  There is $$$$$ that did not come 
> off my pay as deductions; including my 401K.  The common denominator seems to 
> be when employee changes are made, deductions & benefits are made inactive; 
> even though those benefits & deductions have no part in the changes being 
> made.  Pardon me, but this does not make any sense to me at all.  It is VERY 
> discouraging to think, I will need to go through everyone’s benefit/deduction 
> summaries EVERY TIME I update someone’s record.  There has to be some way 
> around this.   Please put this on your to-do list & get back to me.
0
callen (2504)
1/16/2009 6:13:01 AM
Reply:

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