Payables issue with Applied Payments and Void Check

Hi,

We had a user a number of months ago apply a number of Credit Memos from a 
vendor to a large invoice while creating a check. Apparently the check was 
then void, without a normal check number leaving us with "REMIT0000000000xx" 
as the reference to it. We now have a situation where the large invoice and 
all of the credits are still showing in the system as open. The individual 
credit memos do not show as having amounts applied, but when we try to apply 
them we're told that the amount is already applied. Everything seems to be 
stuck in limbo, with no way to post to resolve. Unfortunately the user is no 
longer with the company so we are unable to get details on exactly what was 
done.

We need a solution to actually apply these credits and have everthing move 
from open to history. Any thoughts on how we can resolve the situaton?

Thanks,

Rob
0
RZelt (1)
2/25/2009 5:49:01 PM
greatplains 29623 articles. 6 followers. Follow

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