Log into GP 10

We are going to GP 10 soon, it is currently on a test machine. I have created 
a user, added to a role, with the relevant access. But, when I try to log in, 
I am going past the login screen, I am seeing the company access, but after 
that there is a blank screen.

Please help, what have I missed?
0
Utf
11/12/2009 10:54:02 AM
greatplains 29623 articles. 4 followers. Follow

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I have seen this happen before and it has to do with the Home Page not being 
populated.  A couple of things to check, first make sure the user has been 
assigned the DEFAULT USER role - if that doesn't work, try deleting the user 
and then when you add them again select a home page role for them in the user 
setup screen.

Kind regards,

Leslie

"Claudia" wrote:

> We are going to GP 10 soon, it is currently on a test machine. I have created 
> a user, added to a role, with the relevant access. But, when I try to log in, 
> I am going past the login screen, I am seeing the company access, but after 
> that there is a blank screen.
> 
> Please help, what have I missed?
0
Utf
11/12/2009 3:51:01 PM
I did the home page, as well as default user, same results. Is there any 
particular sequence I should do this. I will delete and recreate the user. 
Can I use the same username or something different?

"Leslie Vail" wrote:

> I have seen this happen before and it has to do with the Home Page not being 
> populated.  A couple of things to check, first make sure the user has been 
> assigned the DEFAULT USER role - if that doesn't work, try deleting the user 
> and then when you add them again select a home page role for them in the user 
> setup screen.
> 
> Kind regards,
> 
> Leslie
> 
> "Claudia" wrote:
> 
> > We are going to GP 10 soon, it is currently on a test machine. I have created 
> > a user, added to a role, with the relevant access. But, when I try to log in, 
> > I am going past the login screen, I am seeing the company access, but after 
> > that there is a blank screen.
> > 
> > Please help, what have I missed?
0
Utf
11/13/2009 12:13:01 AM
If you delete the user, you should be able to use the same name.  I presume 
they did have access to the company then?

"Claudia" wrote:

> I did the home page, as well as default user, same results. Is there any 
> particular sequence I should do this. I will delete and recreate the user. 
> Can I use the same username or something different?
> 
> "Leslie Vail" wrote:
> 
> > I have seen this happen before and it has to do with the Home Page not being 
> > populated.  A couple of things to check, first make sure the user has been 
> > assigned the DEFAULT USER role - if that doesn't work, try deleting the user 
> > and then when you add them again select a home page role for them in the user 
> > setup screen.
> > 
> > Kind regards,
> > 
> > Leslie
> > 
> > "Claudia" wrote:
> > 
> > > We are going to GP 10 soon, it is currently on a test machine. I have created 
> > > a user, added to a role, with the relevant access. But, when I try to log in, 
> > > I am going past the login screen, I am seeing the company access, but after 
> > > that there is a blank screen.
> > > 
> > > Please help, what have I missed?
0
Utf
11/13/2009 2:07:03 PM
Reply:

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