Key segment not found, when printing Trial Balance

Have several users running GP (10.00.1368), with a shared report dictionary. 
When one user attempts to run the Trial Balance report, she gets the 
following errors:
"Key segment not found"
"Error registering GL_Acct_MSTR"
and "Table Open Error".
All other users seem to be able to print fine.
This is a new install on this machine, and she seems to be able to do 
everything else fine.
What should I look at to resolve this?
Thank you
0
Utf
8/13/2010 3:22:03 PM
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Is this a modified report? If not, are you able to point this user to
local reports dictionary and run the report. I would try that to see
if there is an issue with corrupt dictionary. In which case, you may
want to recreate the dictionary. Hope this helps. Thanks, RS

On Aug 13, 10:22=A0am, Steve Rowland
<SteveRowl...@discussions.microsoft.com> wrote:
> Have several users running GP (10.00.1368), with a shared report dictiona=
ry.
> When one user attempts to run the Trial Balance report, she gets the
> following errors:
> "Key segment not found"
> "Error registering GL_Acct_MSTR"
> and "Table Open Error".
> All other users seem to be able to print fine.
> This is a new install on this machine, and she seems to be able to do
> everything else fine.
> What should I look at to resolve this?
> Thank you

0
RS
8/14/2010 7:52:06 PM
I will try that. But, if it is a corrupt dictionary, wouldn't the other users 
have trouble with it as well?
Thank you,

"RS" wrote:

> Is this a modified report? If not, are you able to point this user to
> local reports dictionary and run the report. I would try that to see
> if there is an issue with corrupt dictionary. In which case, you may
> want to recreate the dictionary. Hope this helps. Thanks, RS
> 
> On Aug 13, 10:22 am, Steve Rowland
> <SteveRowl...@discussions.microsoft.com> wrote:
> > Have several users running GP (10.00.1368), with a shared report dictionary.
> > When one user attempts to run the Trial Balance report, she gets the
> > following errors:
> > "Key segment not found"
> > "Error registering GL_Acct_MSTR"
> > and "Table Open Error".
> > All other users seem to be able to print fine.
> > This is a new install on this machine, and she seems to be able to do
> > everything else fine.
> > What should I look at to resolve this?
> > Thank you
> 
> .
> 
0
Utf
8/16/2010 2:55:03 PM
What are the steps to recreate the dictionary?

"RS" wrote:

> Is this a modified report? If not, are you able to point this user to
> local reports dictionary and run the report. I would try that to see
> if there is an issue with corrupt dictionary. In which case, you may
> want to recreate the dictionary. Hope this helps. Thanks, RS
> 
> On Aug 13, 10:22 am, Steve Rowland
> <SteveRowl...@discussions.microsoft.com> wrote:
> > Have several users running GP (10.00.1368), with a shared report dictionary.
> > When one user attempts to run the Trial Balance report, she gets the
> > following errors:
> > "Key segment not found"
> > "Error registering GL_Acct_MSTR"
> > and "Table Open Error".
> > All other users seem to be able to print fine.
> > This is a new install on this machine, and she seems to be able to do
> > everything else fine.
> > What should I look at to resolve this?
> > Thank you
> 
> .
> 
0
Utf
8/19/2010 3:42:03 PM
Log all users out of GP
Change the following line in your Dex.ini on the problem machine.
Synchronize=TRUE. 
Launch GP and go into Utilities. Choose the option to synchronize your reports dictionary and it should sort the problem

> On Friday, August 13, 2010 11:22 AM Steve Rowland wrote:

> Have several users running GP (10.00.1368), with a shared report dictionary.
> When one user attempts to run the Trial Balance report, she gets the
> following errors:
> "Key segment not found"
> "Error registering GL_Acct_MSTR"
> and "Table Open Error".
> All other users seem to be able to print fine.
> This is a new install on this machine, and she seems to be able to do
> everything else fine.
> What should I look at to resolve this?
> Thank you


>> On Saturday, August 14, 2010 3:52 PM RS wrote:

>> Is this a modified report? If not, are you able to point this user to
>> local reports dictionary and run the report. I would try that to see
>> if there is an issue with corrupt dictionary. In which case, you may
>> want to recreate the dictionary. Hope this helps. Thanks, RS
>> 
>> ry.


>>> On Monday, August 16, 2010 10:55 AM Steve Rowland wrote:

>>> I will try that. But, if it is a corrupt dictionary, would not the other users
>>> have trouble with it as well?
>>> Thank you,
>>> 
>>> "RS" wrote:


>>>> On Thursday, August 19, 2010 11:42 AM Steve Rowland wrote:

>>>> What are the steps to recreate the dictionary?
>>>> 
>>>> "RS" wrote:


>>>> Submitted via EggHeadCafe - Software Developer Portal of Choice 
>>>> Flat file Database with LINQ and ASP.NET jQuery Page Methods
>>>> http://www.eggheadcafe.com/tutorials/aspnet/c8c43191-c3a3-4c61-801a-2433a701f4f6/flat-file-database-with-linq-and-aspnet-jquery-page-methods.aspx
0
10/18/2010 3:40:03 PM
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