Invoices marked as posted

Hello,
     We have a batch that was interupted during posting.  It went to Batch 
Recovery and we processed it there but the batch didn't actually post.  It 
didn't associate any of the invoices to the appropriate accounts, the 
invoices did not go to history, and they did not post to the GL.  When we try 
to open the invoice in the Sales Transaction screen we get a message that 
says the document has been posted.

How do we correct this issue?

Thanks!
0
esf1999 (30)
12/7/2006 12:26:00 AM
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Hi,

I have seen this happen.  Sometimes the document exists both in the work 
file and the history file, check this out to make sure this isn't the case.  
The fact that it didn't get to GL tells me the SOP posting didn't complete.  
Sometimes you can clear out the transaction in the SOP Work file by running 
tools>utilities>reconcile - remove completed documents.  Checklinks won't do 
it for you - it looks for other things.

Leslie

"esf1999" wrote:

> Hello,
>      We have a batch that was interupted during posting.  It went to Batch 
> Recovery and we processed it there but the batch didn't actually post.  It 
> didn't associate any of the invoices to the appropriate accounts, the 
> invoices did not go to history, and they did not post to the GL.  When we try 
> to open the invoice in the Sales Transaction screen we get a message that 
> says the document has been posted.
> 
> How do we correct this issue?
> 
> Thanks!
0
LeslieVail (702)
12/12/2006 12:00:00 AM
Reply:

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