Adobe issues

  We are running GP 9.0, using Windows 7, just installed Adobe 8.0 and are 
unable to send documents to PDF from GP - the PDF option remains grayed out.  
We have folowed the KB articles that are available, no success. Do we need to 
install Adobe 9.0 due to running Windows 7? Is GP 9.0 compatible with Adobe 
9?  Thank you for any assistance.. 
0
Utf
7/28/2010 6:08:18 PM
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Hi Susan,

I have a client using Adobe 9 on Windows 7. However, they are on GP 10.0

It is working succesfully.
-- 
Geoff James


"Susan" wrote:

>   We are running GP 9.0, using Windows 7, just installed Adobe 8.0 and are 
> unable to send documents to PDF from GP - the PDF option remains grayed out.  
> We have folowed the KB articles that are available, no success. Do we need to 
> install Adobe 9.0 due to running Windows 7? Is GP 9.0 compatible with Adobe 
> 9?  Thank you for any assistance.. 
0
Utf
7/29/2010 8:42:03 AM
What kind of Adobe have you installed? Did you make sure that Adobe 
Distiller is installed?
-- 
Regards,
-- 
Mohammad R. Daoud
MVP, MCP, MCBMSP, MCTS, MCBMSS
Mob: +962 - 79 -999 65 85
mohdaoud@gmail.com
http://mohdaoud.blogspot.com/

"Susan" <Susan@discussions.microsoft.com> wrote in message 
news:D17E3C7A-8113-4267-8954-D9BAF4D43BA5@microsoft.com...
>  We are running GP 9.0, using Windows 7, just installed Adobe 8.0 and are
> unable to send documents to PDF from GP - the PDF option remains grayed 
> out.
> We have folowed the KB articles that are available, no success. Do we need 
> to
> install Adobe 9.0 due to running Windows 7? Is GP 9.0 compatible with 
> Adobe
> 9?  Thank you for any assistance.. 

0
Mohammad
7/29/2010 2:55:35 PM
Hi Mohammad,
  Yes, Distiller is installed as well as the CutePDFWriter but the icon 
still isn't accessible.  

"Mohammad R. Daoud" wrote:

> What kind of Adobe have you installed? Did you make sure that Adobe 
> Distiller is installed?
> -- 
> Regards,
> -- 
> Mohammad R. Daoud
> MVP, MCP, MCBMSP, MCTS, MCBMSS
> Mob: +962 - 79 -999 65 85
> mohdaoud@gmail.com
> http://mohdaoud.blogspot.com/
> 
> "Susan" <Susan@discussions.microsoft.com> wrote in message 
> news:D17E3C7A-8113-4267-8954-D9BAF4D43BA5@microsoft.com...
> >  We are running GP 9.0, using Windows 7, just installed Adobe 8.0 and are
> > unable to send documents to PDF from GP - the PDF option remains grayed 
> > out.
> > We have folowed the KB articles that are available, no success. Do we need 
> > to
> > install Adobe 9.0 due to running Windows 7? Is GP 9.0 compatible with 
> > Adobe
> > 9?  Thank you for any assistance.. 
> 
0
Utf
7/29/2010 9:05:01 PM
Reply:

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