Unable to add mailbox

Hi
I have created two new users, with mailboxes.  All the exchange tabs are 
visible through active directory in the user's properties.  However, I can 
not send or receive mail for them.  I can log into owa as one of them, but 
they are not receiving mail I send, nor is any mail they send going out.  
Opening an active directory window on the exchange server, none of these 
accounts show up.  I see mailboxes for one of them in the first admin group 
(the one who I can log into OWA).  All other users are working fine.

Any thoughts on the problem?  Could it be licensing, I am close to my max?  
How can I tell?

Thanks
Ces 
0
ces (7)
4/25/2007 2:38:09 PM
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First off, which version of Exchange?

Secondly, when you view the EMail Addresses tab, is anything listed?
If not, then the RUS isn't stamping the users fully (if Ex200x). Check
the application log for any MSExchangeSA or MSExchangeAL errors. If
none, turn up logging for MSExchangeAL (server properties in ESM,
Diagnostic Logging tab) to minimum and restart the SystemAttendant.

Hope this helps.

Steve Antonio, CISSP
Microsoft Exchange Support 

On Wed, 25 Apr 2007 07:38:09 -0700, ces
<ces@discussions.microsoft.com> wrote:

>Hi
>I have created two new users, with mailboxes.  All the exchange tabs are 
>visible through active directory in the user's properties.  However, I can 
>not send or receive mail for them.  I can log into owa as one of them, but 
>they are not receiving mail I send, nor is any mail they send going out.  
>Opening an active directory window on the exchange server, none of these 
>accounts show up.  I see mailboxes for one of them in the first admin group 
>(the one who I can log into OWA).  All other users are working fine.
>
>Any thoughts on the problem?  Could it be licensing, I am close to my max?  
>How can I tell?
>
>Thanks
>Ces 
0
steveant (150)
4/25/2007 2:48:09 PM
Hi Steve,
We are running 2003, Windows server and Exchange.
In the Email Addresses tab, I can see the smtp addresses for both users.
On the Mail server App event logs, there are Info Events for the sa, so am I 
right in assuming that the system attendant is okay there?
Also, I have 133 users, 130 Cals, so I have just purchased an additional 10 
Cals.

Does that sound like the problem, or should I look at anything else?

Thanks for your help

"Steve Antonio [MSFT]" wrote:

> First off, which version of Exchange?
> 
> Secondly, when you view the EMail Addresses tab, is anything listed?
> If not, then the RUS isn't stamping the users fully (if Ex200x). Check
> the application log for any MSExchangeSA or MSExchangeAL errors. If
> none, turn up logging for MSExchangeAL (server properties in ESM,
> Diagnostic Logging tab) to minimum and restart the SystemAttendant.
> 
> Hope this helps.
> 
> Steve Antonio, CISSP
> Microsoft Exchange Support 
> 
> On Wed, 25 Apr 2007 07:38:09 -0700, ces
> <ces@discussions.microsoft.com> wrote:
> 
> >Hi
> >I have created two new users, with mailboxes.  All the exchange tabs are 
> >visible through active directory in the user's properties.  However, I can 
> >not send or receive mail for them.  I can log into owa as one of them, but 
> >they are not receiving mail I send, nor is any mail they send going out.  
> >Opening an active directory window on the exchange server, none of these 
> >accounts show up.  I see mailboxes for one of them in the first admin group 
> >(the one who I can log into OWA).  All other users are working fine.
> >
> >Any thoughts on the problem?  Could it be licensing, I am close to my max?  
> >How can I tell?
> >
> >Thanks
> >Ces 
> 
0
ces (7)
4/25/2007 3:44:05 PM
It does seem that the RUS is stamping them, but something else may be
going on here. Does the user show any errors when trying to send or
receive?

Also, could you perform and LDP dump on one of the problem users, just
to make sure all the proper attribs are there?

Windows 2003 Support Tools
start/run ldp.exe
1. Connection/Connect - type in the name of a DC, leave port at 389
2. Connection/Bind - type in username, password and domain of a domain
admin
3. View/Tree - leave blank
4. On the left panel, expand the domain and locate the user.
5. Once located, hit CTRL-N to clear the right panel
6. Double click the user, the attribs now show up on the right
7. Connection/Save (save as ldp.txt)
8. Copy the details here.

Thanks,

Steve

On Wed, 25 Apr 2007 08:44:05 -0700, ces
<ces@discussions.microsoft.com> wrote:

>Hi Steve,
>We are running 2003, Windows server and Exchange.
>In the Email Addresses tab, I can see the smtp addresses for both users.
>On the Mail server App event logs, there are Info Events for the sa, so am I 
>right in assuming that the system attendant is okay there?
>Also, I have 133 users, 130 Cals, so I have just purchased an additional 10 
>Cals.
>
>Does that sound like the problem, or should I look at anything else?
>
>Thanks for your help
>
>"Steve Antonio [MSFT]" wrote:
>
>> First off, which version of Exchange?
>> 
>> Secondly, when you view the EMail Addresses tab, is anything listed?
>> If not, then the RUS isn't stamping the users fully (if Ex200x). Check
>> the application log for any MSExchangeSA or MSExchangeAL errors. If
>> none, turn up logging for MSExchangeAL (server properties in ESM,
>> Diagnostic Logging tab) to minimum and restart the SystemAttendant.
>> 
>> Hope this helps.
>> 
>> Steve Antonio, CISSP
>> Microsoft Exchange Support 
>> 
>> On Wed, 25 Apr 2007 07:38:09 -0700, ces
>> <ces@discussions.microsoft.com> wrote:
>> 
>> >Hi
>> >I have created two new users, with mailboxes.  All the exchange tabs are 
>> >visible through active directory in the user's properties.  However, I can 
>> >not send or receive mail for them.  I can log into owa as one of them, but 
>> >they are not receiving mail I send, nor is any mail they send going out.  
>> >Opening an active directory window on the exchange server, none of these 
>> >accounts show up.  I see mailboxes for one of them in the first admin group 
>> >(the one who I can log into OWA).  All other users are working fine.
>> >
>> >Any thoughts on the problem?  Could it be licensing, I am close to my max?  
>> >How can I tell?
>> >
>> >Thanks
>> >Ces 
>> 
0
steveant (150)
4/25/2007 4:16:08 PM
The users can send with no errors, but they are not received by the recipient 
(I tested sending to my hotmail account).  When I send from my domain 
account, with delivery notification, I get an error:
The following recipient(s) could not be reached:

      Andrea Garvey on 4/25/2007 1:50 PM
            The e-mail account does not exist at the organization this 
message was sent to.  Check the e-mail address, or contact the recipient 
directly to find out the correct address.
            <mail.corcoranmgmt.com #5.1.1>

Here are the results of the ldp dump!
Expanding base 'CN=Andrea Garvey,OU=Management,DC=Braintree,DC=cmc'...
Result <0>: (null)
Matched DNs: 
Getting 1 entries:
>> Dn: CN=Andrea Garvey,OU=Management,DC=Braintree,DC=cmc
	4> objectClass: top; person; organizationalPerson; user; 
	1> cn: Andrea Garvey; 
	1> sn: Garvey; 
	1> title: Recruiting Specialist; 
	1> physicalDeliveryOfficeName: Braintree; 
	1> givenName: Andrea; 
	1> distinguishedName: CN=Andrea Garvey,OU=Management,DC=Braintree,DC=cmc; 
	1> instanceType: 0x4 = ( IT_WRITE ); 
	1> whenCreated: 04/23/2007 10:23:23 Eastern Standard Time Eastern Daylight 
Time; 
	1> whenChanged: 04/25/2007 09:53:22 Eastern Standard Time Eastern Daylight 
Time; 
	1> displayName: Andrea Garvey; 
	1> uSNCreated: 362229; 
	1> securityProtocol: ; 
	1> memberOf: CN=Management,OU=Management,DC=Braintree,DC=cmc; 
	1> deletedItemFlags: 0; 
	1> uSNChanged: 365965; 
	1> department: Management; 
	1> company: Corcoran Management Co Inc; 
	1> homeMTA: CN=Microsoft MTA,CN=MAIL02,CN=Servers,CN=First Administrative 
Group,CN=Administrative Groups,CN=Corcoran,CN=Microsoft 
Exchange,CN=Services,CN=Configuration,DC=Braintree,DC=cmc; 
	3> proxyAddresses: smtp:AGarvey@Braintree.cmc; X400:c=us;a= 
;p=Corcoran;o=Exchange;s=Garvey;g=Andrea;; SMTP:AGarvey@corcoranmgmt.com; 
	1> homeMDB: CN=Mailbox Store (MAIL02),CN=First Storage 
Group,CN=InformationStore,CN=MAIL02,CN=Servers,CN=First Administrative 
Group,CN=Administrative Groups,CN=Corcoran,CN=Microsoft 
Exchange,CN=Services,CN=Configuration,DC=Braintree,DC=cmc; 
	1> garbageCollPeriod: 0; 
	1> mDBUseDefaults: TRUE; 
	1> mailNickname: AGarvey; 
	1> protocolSettings: HTTP§1§1§§§§§§; 
	1> name: Andrea Garvey; 
	1> objectGUID: a56f8dac-7730-4640-904c-1263c7410672; 
	1> userAccountControl: 0x10200 = ( UF_NORMAL_ACCOUNT | 
UF_DONT_EXPIRE_PASSWD ); 
	1> badPwdCount: 0; 
	1> codePage: 0; 
	1> countryCode: 0; 
	1> homeDirectory: \\dcfile02\userfiles\agarvey; 
	1> homeDrive: U:; 
	1> badPasswordTime: 01/01/1601 00:00:00 UNC ; 
	1> lastLogoff: 01/01/1601 00:00:00 UNC ; 
	1> lastLogon: 01/01/1601 00:00:00 UNC ; 
	1> scriptPath: logon.bat; 
	1> pwdLastSet: 04/23/2007 10:23:23 Eastern Standard Time Eastern Daylight 
Time; 
	1> primaryGroupID: 513; 
	1> objectSid: S-1-5-21-1960408961-1336601894-839522115-2618; 
	1> accountExpires: 09/14/30828 02:48:05 UNC ; 
	1> logonCount: 0; 
	1> sAMAccountName: AGarvey; 
	1> sAMAccountType: 805306368; 
	2> showInAddressBook: CN=Default Global Address List,CN=All Global Address 
Lists,CN=Address Lists Container,CN=Corcoran,CN=Microsoft 
Exchange,CN=Services,CN=Configuration,DC=Braintree,DC=cmc; CN=All 
Users,CN=All Address Lists,CN=Address Lists 
Container,CN=Corcoran,CN=Microsoft 
Exchange,CN=Services,CN=Configuration,DC=Braintree,DC=cmc; 
	1> legacyExchangeDN: /o=Corcoran/ou=First Administrative 
Group/cn=Recipients/cn=AGarvey; 
	1> userPrincipalName: AGarvey@Braintree.cmc; 
	1> objectCategory: CN=Person,CN=Schema,CN=Configuration,DC=Braintree,DC=cmc; 
	1> textEncodedORAddress: c=us;a= ;p=Corcoran;o=Exchange;s=Garvey;g=Andrea;; 
	1> mail: AGarvey@corcoranmgmt.com; 
	1> msExchPoliciesIncluded: 
{BFD93975-0AD0-4ADA-AE7E-8EC07A9258F5},{26491CFC-9E50-4857-861B-0CB8DF22B5D7}; 
	1> msExchHomeServerName: /o=Corcoran/ou=First Administrative 
Group/cn=Configuration/cn=Servers/cn=MAIL02; 
	1> msExchALObjectVersion: 49; 
	1> msExchHideFromAddressLists: FALSE; 
	1> msExchMailboxSecurityDescriptor: <ldp: Binary blob>; 
	1> msExchUserAccountControl: 0; 
	1> msExchMailboxGuid: 2532b41a-284b-4348-9ff7-b8ca5a8ce022; 
-----------

"Steve Antonio [MSFT]" wrote:

> It does seem that the RUS is stamping them, but something else may be
> going on here. Does the user show any errors when trying to send or
> receive?
> 
> Also, could you perform and LDP dump on one of the problem users, just
> to make sure all the proper attribs are there?
> 
> Windows 2003 Support Tools
> start/run ldp.exe
> 1. Connection/Connect - type in the name of a DC, leave port at 389
> 2. Connection/Bind - type in username, password and domain of a domain
> admin
> 3. View/Tree - leave blank
> 4. On the left panel, expand the domain and locate the user.
> 5. Once located, hit CTRL-N to clear the right panel
> 6. Double click the user, the attribs now show up on the right
> 7. Connection/Save (save as ldp.txt)
> 8. Copy the details here.
> 
> Thanks,
> 
> Steve
> 
> On Wed, 25 Apr 2007 08:44:05 -0700, ces
> <ces@discussions.microsoft.com> wrote:
> 
> >Hi Steve,
> >We are running 2003, Windows server and Exchange.
> >In the Email Addresses tab, I can see the smtp addresses for both users.
> >On the Mail server App event logs, there are Info Events for the sa, so am I 
> >right in assuming that the system attendant is okay there?
> >Also, I have 133 users, 130 Cals, so I have just purchased an additional 10 
> >Cals.
> >
> >Does that sound like the problem, or should I look at anything else?
> >
> >Thanks for your help
> >
> >"Steve Antonio [MSFT]" wrote:
> >
> >> First off, which version of Exchange?
> >> 
> >> Secondly, when you view the EMail Addresses tab, is anything listed?
> >> If not, then the RUS isn't stamping the users fully (if Ex200x). Check
> >> the application log for any MSExchangeSA or MSExchangeAL errors. If
> >> none, turn up logging for MSExchangeAL (server properties in ESM,
> >> Diagnostic Logging tab) to minimum and restart the SystemAttendant.
> >> 
> >> Hope this helps.
> >> 
> >> Steve Antonio, CISSP
> >> Microsoft Exchange Support 
> >> 
> >> On Wed, 25 Apr 2007 07:38:09 -0700, ces
> >> <ces@discussions.microsoft.com> wrote:
> >> 
> >> >Hi
> >> >I have created two new users, with mailboxes.  All the exchange tabs are 
> >> >visible through active directory in the user's properties.  However, I can 
> >> >not send or receive mail for them.  I can log into owa as one of them, but 
> >> >they are not receiving mail I send, nor is any mail they send going out.  
> >> >Opening an active directory window on the exchange server, none of these 
> >> >accounts show up.  I see mailboxes for one of them in the first admin group 
> >> >(the one who I can log into OWA).  All other users are working fine.
> >> >
> >> >Any thoughts on the problem?  Could it be licensing, I am close to my max?  
> >> >How can I tell?
> >> >
> >> >Thanks
> >> >Ces 
> >> 
> 
0
ces (7)
4/25/2007 6:16:00 PM
OK, the LDP dump looks fine. So it appears to be permissions related.
If you look at the OU that the user belongs to (Management).
Right-click the OU and select properties. Go to the Security tab, then
click the "Advanced" button. Makre sure the inheritable permissions
box is checked.

If so, make sure that box is checked on the user's account as well.

Then verify that "Authenticated Users" has the following permissions:

SPECIAL ACCESS
READ PERMISSONS
LIST CONTENTS
READ PROPERTY

On Wed, 25 Apr 2007 11:16:00 -0700, ces
<ces@discussions.microsoft.com> wrote:

>The users can send with no errors, but they are not received by the recipient 
>(I tested sending to my hotmail account).  When I send from my domain 
>account, with delivery notification, I get an error:
>The following recipient(s) could not be reached:
>
>      Andrea Garvey on 4/25/2007 1:50 PM
>            The e-mail account does not exist at the organization this 
>message was sent to.  Check the e-mail address, or contact the recipient 
>directly to find out the correct address.
>            <mail.corcoranmgmt.com #5.1.1>
>

>
>"Steve Antonio [MSFT]" wrote:
>
>> It does seem that the RUS is stamping them, but something else may be
>> going on here. Does the user show any errors when trying to send or
>> receive?
>> 
>> Also, could you perform and LDP dump on one of the problem users, just
>> to make sure all the proper attribs are there?
>> 
>> Windows 2003 Support Tools
>> start/run ldp.exe
>> 1. Connection/Connect - type in the name of a DC, leave port at 389
>> 2. Connection/Bind - type in username, password and domain of a domain
>> admin
>> 3. View/Tree - leave blank
>> 4. On the left panel, expand the domain and locate the user.
>> 5. Once located, hit CTRL-N to clear the right panel
>> 6. Double click the user, the attribs now show up on the right
>> 7. Connection/Save (save as ldp.txt)
>> 8. Copy the details here.
>> 
>> Thanks,
>> 
>> Steve
>> 
>> On Wed, 25 Apr 2007 08:44:05 -0700, ces
>> <ces@discussions.microsoft.com> wrote:
>> 
Hope this helps.

Steve Antonio, CISSP
Microsoft Exchange Support 
0
steveant (150)
4/25/2007 6:45:30 PM
Back again.  I checked both the ou's (each user is in a different ou).  The 
Authenticated User has Read and Special Permissions, the under advanced, the 
inheritable permissions is checked, and includes List Contents, Read All 
Properties, and Read Permissions.  I did an effective permissions on one of 
them and that looks good also.  The advanced Tab, even though there is a 
check in inherited, says to Apply to this objec only.  But I don't play 
around with default permissions for system accounts, but we did have a second 
person as admin up until a month ago.

Thanks again.

"Steve Antonio [MSFT]" wrote:

> OK, the LDP dump looks fine. So it appears to be permissions related.
> If you look at the OU that the user belongs to (Management).
> Right-click the OU and select properties. Go to the Security tab, then
> click the "Advanced" button. Makre sure the inheritable permissions
> box is checked.
> 
> If so, make sure that box is checked on the user's account as well.
> 
> Then verify that "Authenticated Users" has the following permissions:
> 
> SPECIAL ACCESS
> READ PERMISSONS
> LIST CONTENTS
> READ PROPERTY
> 
> On Wed, 25 Apr 2007 11:16:00 -0700, ces
> <ces@discussions.microsoft.com> wrote:
> 
> >The users can send with no errors, but they are not received by the recipient 
> >(I tested sending to my hotmail account).  When I send from my domain 
> >account, with delivery notification, I get an error:
> >The following recipient(s) could not be reached:
> >
> >      Andrea Garvey on 4/25/2007 1:50 PM
> >            The e-mail account does not exist at the organization this 
> >message was sent to.  Check the e-mail address, or contact the recipient 
> >directly to find out the correct address.
> >            <mail.corcoranmgmt.com #5.1.1>
> >
> 
> >
> >"Steve Antonio [MSFT]" wrote:
> >
> >> It does seem that the RUS is stamping them, but something else may be
> >> going on here. Does the user show any errors when trying to send or
> >> receive?
> >> 
> >> Also, could you perform and LDP dump on one of the problem users, just
> >> to make sure all the proper attribs are there?
> >> 
> >> Windows 2003 Support Tools
> >> start/run ldp.exe
> >> 1. Connection/Connect - type in the name of a DC, leave port at 389
> >> 2. Connection/Bind - type in username, password and domain of a domain
> >> admin
> >> 3. View/Tree - leave blank
> >> 4. On the left panel, expand the domain and locate the user.
> >> 5. Once located, hit CTRL-N to clear the right panel
> >> 6. Double click the user, the attribs now show up on the right
> >> 7. Connection/Save (save as ldp.txt)
> >> 8. Copy the details here.
> >> 
> >> Thanks,
> >> 
> >> Steve
> >> 
> >> On Wed, 25 Apr 2007 08:44:05 -0700, ces
> >> <ces@discussions.microsoft.com> wrote:
> >> 
> Hope this helps.
> 
> Steve Antonio, CISSP
> Microsoft Exchange Support 
> 
0
ces (7)
4/25/2007 7:38:01 PM
As far as the "This object only" that is correct.

Is this an SBS server, or have you recently done a /disasterrecovery
setup? These are hapening with new messages and not just replies,
correct?

One other thing...open up the ESM, expand Recpients and then Recipient
Policies. Openthe properties of the Recipient policy that stamps users
with @corcoranmgmt.com. Find that addres within the recipient policy
and select properties. Make sure the "This Exchange Organization is
responsible for all mail delivery to this address" box is checked.

Also, I can't remember if you mentioned this before or not...can you
see these users in the GAL?


On Wed, 25 Apr 2007 12:38:01 -0700, ces
<ces@discussions.microsoft.com> wrote:

>Back again.  I checked both the ou's (each user is in a different ou).  The 
>Authenticated User has Read and Special Permissions, the under advanced, the 
>inheritable permissions is checked, and includes List Contents, Read All 
>Properties, and Read Permissions.  I did an effective permissions on one of 
>them and that looks good also.  The advanced Tab, even though there is a 
>check in inherited, says to Apply to this objec only.  But I don't play 
>around with default permissions for system accounts, but we did have a second 
>person as admin up until a month ago.
>
>Thanks again.
>
>"Steve Antonio [MSFT]" wrote:
>
>> OK, the LDP dump looks fine. So it appears to be permissions related.
>> If you look at the OU that the user belongs to (Management).
>> Right-click the OU and select properties. Go to the Security tab, then
>> click the "Advanced" button. Makre sure the inheritable permissions
>> box is checked.
>> 
>> If so, make sure that box is checked on the user's account as well.
>> 
>> Then verify that "Authenticated Users" has the following permissions:
>> 
>> SPECIAL ACCESS
>> READ PERMISSONS
>> LIST CONTENTS
>> READ PROPERTY
>> 
>> On Wed, 25 Apr 2007 11:16:00 -0700, ces
>> <ces@discussions.microsoft.com> wrote:
>> 
>> >The users can send with no errors, but they are not received by the recipient 
>> >(I tested sending to my hotmail account).  When I send from my domain 
>> >account, with delivery notification, I get an error:
>> >The following recipient(s) could not be reached:
>> >
>> >      Andrea Garvey on 4/25/2007 1:50 PM
>> >            The e-mail account does not exist at the organization this 
>> >message was sent to.  Check the e-mail address, or contact the recipient 
>> >directly to find out the correct address.
>> >            <mail.corcoranmgmt.com #5.1.1>
>> >
>> 
>> >
>> >"Steve Antonio [MSFT]" wrote:
>> >
>> >> It does seem that the RUS is stamping them, but something else may be
>> >> going on here. Does the user show any errors when trying to send or
>> >> receive?
>> >> 
>> >> Also, could you perform and LDP dump on one of the problem users, just
>> >> to make sure all the proper attribs are there?
>> >> 
>> >> Windows 2003 Support Tools
>> >> start/run ldp.exe
>> >> 1. Connection/Connect - type in the name of a DC, leave port at 389
>> >> 2. Connection/Bind - type in username, password and domain of a domain
>> >> admin
>> >> 3. View/Tree - leave blank
>> >> 4. On the left panel, expand the domain and locate the user.
>> >> 5. Once located, hit CTRL-N to clear the right panel
>> >> 6. Double click the user, the attribs now show up on the right
>> >> 7. Connection/Save (save as ldp.txt)
>> >> 8. Copy the details here.
>> >> 
>> >> Thanks,
>> >> 
>> >> Steve
>> >> 
>> >> On Wed, 25 Apr 2007 08:44:05 -0700, ces
>> >> <ces@discussions.microsoft.com> wrote:
>> >> 
>> Hope this helps.
>> 
>> Steve Antonio, CISSP
>> Microsoft Exchange Support 
>> 
Hope this helps.

Steve Antonio, CISSP
Microsoft Exchange Support 
0
steveant (150)
4/25/2007 8:21:50 PM
This is a regular exchange 2003 install, and no, I have not lately done a dr 
setup.
They have not been able to read or see any emails sent to them (so have 
nothing to reply to), but when I look at their mailbox in the First Storage 
Group/Mailboxes, they have a small number of items and size.  I can see 
AGarvey in the GAL, but not the MKelley, but this is intentional, i 
configured MKelley to not be visible on the Gal.  But when I send AGarvey a 
test message, even though I selected her from the gal, i get the non 
deliverable message.

I checked the properties, and both @braintree.cmc and @corcoranmgmt.com have 
the responsible for mail delivery checked.  Users are added and deleted 
fairly regularly due to turnover, but this is the first this has happened.  

This email server has been up since early 2006, I did add a 2003 dc in 
december, and another backup dc in Feb (which was the old mail server, but I 
completely wiped and reinstalled os, etc after demoting that server) and 
moved the roles to the new dc, since in the next week or so I plan on 
demoting the original and first dc running 2000 server.

"Steve Antonio [MSFT]" wrote:

> As far as the "This object only" that is correct.
> 
> Is this an SBS server, or have you recently done a /disasterrecovery
> setup? These are hapening with new messages and not just replies,
> correct?
> 
> One other thing...open up the ESM, expand Recpients and then Recipient
> Policies. Openthe properties of the Recipient policy that stamps users
> with @corcoranmgmt.com. Find that addres within the recipient policy
> and select properties. Make sure the "This Exchange Organization is
> responsible for all mail delivery to this address" box is checked.
> 
> Also, I can't remember if you mentioned this before or not...can you
> see these users in the GAL?
> 
> 
> On Wed, 25 Apr 2007 12:38:01 -0700, ces
> <ces@discussions.microsoft.com> wrote:
> 
> >Back again.  I checked both the ou's (each user is in a different ou).  The 
> >Authenticated User has Read and Special Permissions, the under advanced, the 
> >inheritable permissions is checked, and includes List Contents, Read All 
> >Properties, and Read Permissions.  I did an effective permissions on one of 
> >them and that looks good also.  The advanced Tab, even though there is a 
> >check in inherited, says to Apply to this objec only.  But I don't play 
> >around with default permissions for system accounts, but we did have a second 
> >person as admin up until a month ago.
> >
> >Thanks again.
> >
> >"Steve Antonio [MSFT]" wrote:
> >
> >> OK, the LDP dump looks fine. So it appears to be permissions related.
> >> If you look at the OU that the user belongs to (Management).
> >> Right-click the OU and select properties. Go to the Security tab, then
> >> click the "Advanced" button. Makre sure the inheritable permissions
> >> box is checked.
> >> 
> >> If so, make sure that box is checked on the user's account as well.
> >> 
> >> Then verify that "Authenticated Users" has the following permissions:
> >> 
> >> SPECIAL ACCESS
> >> READ PERMISSONS
> >> LIST CONTENTS
> >> READ PROPERTY
> >> 
> >> On Wed, 25 Apr 2007 11:16:00 -0700, ces
> >> <ces@discussions.microsoft.com> wrote:
> >> 
> >> >The users can send with no errors, but they are not received by the recipient 
> >> >(I tested sending to my hotmail account).  When I send from my domain 
> >> >account, with delivery notification, I get an error:
> >> >The following recipient(s) could not be reached:
> >> >
> >> >      Andrea Garvey on 4/25/2007 1:50 PM
> >> >            The e-mail account does not exist at the organization this 
> >> >message was sent to.  Check the e-mail address, or contact the recipient 
> >> >directly to find out the correct address.
> >> >            <mail.corcoranmgmt.com #5.1.1>
> >> >
> >> 
> >> >
> >> >"Steve Antonio [MSFT]" wrote:
> >> >
> >> >> It does seem that the RUS is stamping them, but something else may be
> >> >> going on here. Does the user show any errors when trying to send or
> >> >> receive?
> >> >> 
> >> >> Also, could you perform and LDP dump on one of the problem users, just
> >> >> to make sure all the proper attribs are there?
> >> >> 
> >> >> Windows 2003 Support Tools
> >> >> start/run ldp.exe
> >> >> 1. Connection/Connect - type in the name of a DC, leave port at 389
> >> >> 2. Connection/Bind - type in username, password and domain of a domain
> >> >> admin
> >> >> 3. View/Tree - leave blank
> >> >> 4. On the left panel, expand the domain and locate the user.
> >> >> 5. Once located, hit CTRL-N to clear the right panel
> >> >> 6. Double click the user, the attribs now show up on the right
> >> >> 7. Connection/Save (save as ldp.txt)
> >> >> 8. Copy the details here.
> >> >> 
> >> >> Thanks,
> >> >> 
> >> >> Steve
> >> >> 
> >> >> On Wed, 25 Apr 2007 08:44:05 -0700, ces
> >> >> <ces@discussions.microsoft.com> wrote:
> >> >> 
> >> Hope this helps.
> >> 
> >> Steve Antonio, CISSP
> >> Microsoft Exchange Support 
> >> 
> Hope this helps.
> 
> Steve Antonio, CISSP
> Microsoft Exchange Support 
> 
0
ces (7)
4/25/2007 9:04:03 PM
Reply:

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