Too many Names in Directory Service Error
Hi, Exchange 2003. When setting up an Outlook 2003 client for a new user , and performing the "Check name" operation to verify the server and alias, I receive an error "too many names have been found in the directory service or the server has reached its time limit fo searching". And consequently can't setup Outlook. OWA works fine for this new user. There are around 30 existing users - which have been setup over the last year or so - without any problems. I have tried setting up an Outlook 2003 profile for a different (existing user) on this machine, and also for this new user and an existing user on a different client PC, and I get the same error. So it seems something in Exchange or AD is broken. There are no other symptoms (users all logging on OK, email flow fine - it just seems to be the "check name" that doesn;t work). Firstly any ideas what may be causing this? I can find nothing on Technet or Google - there are no event logs updated on the server or client at the time of the error. DNS etc seems to be fine. Secondly - Is there a "hack" for configuring the Outlook profile manually (which does not perform a verification) that may allow me to get the Outlook profile for a new user configured (they are currently having to use OWA), until I find out what is causing this. BTW this is Exchange 2003 on SBS - although presumably this should have no bearing. Regards, Fred
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Utf
9/21/2005 1:34:23 PM
exchange.admin
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Sounds like something is broken. All I can think of is to log a call with PSS. -- Ed Crowley MVP - Exchange "Protecting the world from PSTs and brick backups!" "fred" <jacma70@123.com> wrote in message news:A9E2455C-EBCC-4D0A-A5FD-FFF49802CC6E@microsoft.com... > Hi, > > Exchange 2003. When setting up an Outlook 2003 client for a new user , > and > performing the "Check name" operation to verify the server and alias, I > receive an error "too many names have been found in the directory service > or > the server has reached its time limit fo searching". And consequently > can't > setup Outlook. OWA works fine for this new user. > > There are around 30 existing users - which have been setup over the last > year or so - without any problems. I have tried setting up an Outlook > 2003 > profile for a different (existing user) on this machine, and also for this > new user and an existing user on a different client PC, and I get the same > error. So it seems something in Exchange or AD is broken. > > There are no other symptoms (users all logging on OK, email flow fine - it > just seems to be the "check name" that doesn;t work). > > Firstly any ideas what may be causing this? I can find nothing on Technet > or > Google - there are no event logs updated on the server or client at the > time > of the error. DNS etc seems to be fine. > > Secondly - Is there a "hack" for configuring the Outlook profile manually > (which does not perform a verification) that may allow me to get the > Outlook > profile for a new user configured (they are currently having to use OWA), > until I find out what is causing this. > > BTW this is Exchange 2003 on SBS - although presumably this should have no > bearing. > > Regards, > > Fred
curspice6401Hi Fred, Thanks for posting. I noticed that you have submitted a similar post in smallbizserver news group. If it is an identical issue, to avoid duplicating the steps and in efforts to track our troubleshooting process, I suggest you continue to reply to that post but I will work on this issue with Bill together. It is our pleasure to be of assistance. Thank you for your understanding and cooperation. Have a good day! Thanks & Regards, Wen Sun Microsoft Online Partner Support MCP, MCP+I, MCSE, Get Secure! - www.microsoft.com/security This posting is provided "AS IS" with no warranties, and confers no rights.
wensun
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