OWA, Outlook 2003, and Exchange 5.5 Outages

Need patch for this problem? Where can I get?

----

Problem 1
Perhaps the most common issue being reported by Exchange 
Administrators when dealing with Outlook 2003 and Exchange 
5.5 cohabitation is the issue described in TechNet article 
818709. One of the most useful and heavily used features 
in the Exchange feature-set is Outlook Web Access (OWA), 
or the ability to access an Exchange mailbox over a Web 
mail connection.

According to Microsoft, when you use OWA to access a 
mailbox on a server running Exchange 5.5 and you are using 
a user account that was previously accessed from a client 
computer running Outlook 2003, your OWA may stop 
responding.

If you monitor your event logs, the event listed below 
will show up on the Exchange system that the client was 
attempting to access:
Source: MSExchangeISPriv
Event ID: 2078
Description: Unable to submit, send, or transfer out a 
message. Check PR_Recipient_Number, PR_Recipient_Type, 
PR_Report_Type

The reason this problem occurs is due to an additional 
multivalued attribute that Microsoft has added in order to 
facilitate some newer features. When you use an Outlook 
2003 client it adds a fourth entry to this attribute 
(three is the norm) and then when you try to access your 
mailbox via the Web (after you used an Outlook 2003 
client), OWA and the server cannot effectively deal with 
the additional attribute, and in turn decides to quit 
playing.

There is a patch available, but this patch is only 
available for people actually experiencing this problem. 
Consequently, you have to contact Microsoft directly to be 
able to download it.
0
Chhabra (2)
8/27/2004 3:29:46 AM
exchange.admin 57650 articles. 2 followers. Follow

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"Alan" <chhabra@alum.mit.edu> wrote in message
news:05d301c48be6$19bef360$a401280a@phx.gbl...
> Need patch for this problem? Where can I get?

Sounds like this one:

http://www.microsoft.com/downloads/details.aspx?FamilyId=B106C749-71F8-44CC-86CF-AB5CDA169127

Lee.

-- 
_______________________________________

Outlook Web Access For PDA , OWA For WAP:
www.leederbyshire.com
email a@t leederbyshire d.0.t c.0.m
_______________________________________


0
Lee
8/27/2004 7:48:11 AM
Reply:

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