OWA login failure / Outlook log on failure

After three prompts... HTTP/1.1 401 Unauthorized

Only two users cannot access their mail through OWA. The 
other 50+ are ok.

yes, I just created a new account and I can access it 
remotely (first I had to log into the mailbox once using 
Outlook, but then it worked). (Why do I get 3 lines (User 
Name, Password, Domain) when I access the OWA from some 
places and only 2 lines (User Name, Password) from 
others.  I have tried username@company.local and 
company\username and neither works for these 3 accounts.

I am getting a success audit in the security log for 
Successful Network Logon. Nothing in the Application Log


(wait, I had an idea... I went to another computer and 
signed in as 'UserA' and created their Outlook profile.  I 
can't log in "Unable to open your default email folders.  
You do not have permission to log on."  But, it works on 
his computer that he signs in to everyday.)
>-----Original Message-----
>Alan, a few questions:
>
>1. What error comes up after the three prompts?
>2. Are there other users with mailboxes on E2K able to 
logon to their
>mailboxes via OWA?
>3. If you create a new user on the Exchange 2000 server, 
can you logon to
>that new user's mailbox?
>4. What event is thrown up in the application log during 
this time?
>
>Please also see the following:
>
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;293386
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;322309
>
>Regards
>-- 
>Nagendra Sitharamaiah
>MCSE, CCNA, MCT, CISSP
>Microsoft
>
>Use of included script samples are subject to the terms 
specified at
>http://www.microsoft.com/info/cpyright.htm
>This posting is provided "AS IS" with no warranties, and 
confers no rights.
>Please do not send email to this address, post a reply to 
this newsgroup.
>
>"Alan Gravelle MCSE" <acgnews@nospamhotmail.com> wrote in 
message
>news:087701c40197$d7332800$7d02280a@phx.gbl...
>> I noticed a couple other posts that listed to login
>> failures.  I am also having difficulty troubleshooting a
>> single user who cannot log in using OWA.  I have gone so
>> far as to add him to all groups including Enterprise
>> Admin.
>>
>> His account works fine with Outlook and if I move him
>> back to the Exchange 5.5 server that OWA works fine for
>> him.  I have made a number of changes in IIS Manager to
>> minimize security and still fail to authenticate.
>>
>> If I sign in with his username@company.local or
>> company\username it goes back to the log on screen (and
>> fails on third attempt)
>>
>> Any suggestions??
>
>
>.
>
..


0
anonymous (74719)
3/4/2004 3:25:24 PM
exchange.admin 57650 articles. 1 followers. Follow

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