Outlook97 can't access Exchange Server 5.0


When ever I try to go into the control panel and configure the mail option,
I receive a "information store couldn't be open" error message. I've removed
and reinstalled Outlook97 but still receive the same message. I've also
installed client for Exchange with the same result.

Workstation: Windows NT 4.0 w/office97

What would be the proper way to resolve the problem?


stravis (1)
11/12/2003 3:04:57 PM
exchange.admin 57650 articles. 1 followers. Follow

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"Travis S." <stravis@hotmail.com> wrote:

>When ever I try to go into the control panel and configure the mail option,
>I receive a "information store couldn't be open" error message. I've removed
>and reinstalled Outlook97 but still receive the same message. I've also
>installed client for Exchange with the same result.
>Workstation: Windows NT 4.0 w/office97
>What would be the proper way to resolve the problem?

Install Exchange 2003 and Office 2003.

Rich Matheisen
MCSE+I, Exchange MVP
MS Exchange FAQ at http://www.swinc.com/resource/exch_faq.htm
richnews (7316)
11/13/2003 2:38:07 AM

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