HELP! OWA stops responding, Inetinfo.exe seems to hang.

For the past few days I have been having a problem with an Exchange2k3 
SP2 server. Sporadically I get these messages in my app event logs:

Source: Application Error
Category:(100)
EventID:1000
Faulting application w3wp.exe, version 6.0.3790.1830, faulting module 
davex.dll, version 6.5.7638.1, fault address 0x0005dfcd.

For more information, see Help and Support Center at 
http://go.microsoft.com/fwlink/events.asp.

Source W3SVC-WP
Category:None
EventID:2273
Worker process could not access metabase due to disconnection error. 
Marking process as unhealthy.

For more information, see Help and Support Center at 
http://go.microsoft.com/fwlink/events.asp.

To get things working again, I have to kill inetinfo.exe. IISADMIN 
restarts WWW and SMTP but then I have to restart Exchange 
Routing/POP3/IMAP service. Everything will work well, then boom happens 
again. Get this probably 2-3 times a day, sometimes only an hour or two 
apart sometimes not for a few hours. I have reapplied SP2 for Exchange, 
and made sure all the latest patches for W2K3 were applied also. Any 
help would be greatly appreciated.

Jason
0
jason.meyer (105)
12/7/2006 2:54:20 PM
exchange.admin 57650 articles. 1 followers. Follow

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Looks like your having same issue as mentioned in KB 912586.

If the davex.dll version is less than what is mentioned in the article; it 
will be helpful to apply the hotfix mentioned in above KB.

-- 
Cheers,
Bhalchandra, MCSE-Messaging


"Jason Meyer" wrote:

> 
> For the past few days I have been having a problem with an Exchange2k3 
> SP2 server. Sporadically I get these messages in my app event logs:
> 
> Source: Application Error
> Category:(100)
> EventID:1000
> Faulting application w3wp.exe, version 6.0.3790.1830, faulting module 
> davex.dll, version 6.5.7638.1, fault address 0x0005dfcd.
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> 
> Source W3SVC-WP
> Category:None
> EventID:2273
> Worker process could not access metabase due to disconnection error. 
> Marking process as unhealthy.
> 
> For more information, see Help and Support Center at 
> http://go.microsoft.com/fwlink/events.asp.
> 
> To get things working again, I have to kill inetinfo.exe. IISADMIN 
> restarts WWW and SMTP but then I have to restart Exchange 
> Routing/POP3/IMAP service. Everything will work well, then boom happens 
> again. Get this probably 2-3 times a day, sometimes only an hour or two 
> apart sometimes not for a few hours. I have reapplied SP2 for Exchange, 
> and made sure all the latest patches for W2K3 were applied also. Any 
> help would be greatly appreciated.
> 
> Jason
> 
0
b.atre (49)
12/8/2006 3:58:00 AM
Bhalchandra wrote:
> Looks like your having same issue as mentioned in KB 912586.
> 
> If the davex.dll version is less than what is mentioned in the article; it 
> will be helpful to apply the hotfix mentioned in above KB.
> 
I called PSS for help and they figured this may be the problem. have a 
few debuggers running on inetinfo.exe w3wp.exe that I plan to keep going 
for another day or so.
0
jason.meyer (105)
12/8/2006 7:17:31 PM
Reply:

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