HELP! - Outlook downloads messages but they don't show up in Exchange Inbox

We are experiencing a weird problem: Outlook 2003 is downloading email from 
a POP3 server, but then nothing is showing up the user's Exchange Inbox.

Outlook is setup with one or more POP3 accounts and an Exchange account. 
Email is checked via the POP3 accounts and delivery is set to the Exchange 
mailbox.  This allows us to send and receive email from several different 
accounts but have all downloaded email in Exchange so it's accessible via 
OWA.  This is working for most users and it *was* working for the user 
currently experiencing the problem above.

I can verify that messages are on the POP3 server waiting to be picked up. 
Clicking "Send/Receive" in Outlook 2003 pops the messages off the server, 
but nothing shows up in the user's Inbox.  I have verified that no filters 
are set.  There are also no delivery rules configured that might, for 
example, move the new message to a different folder immediately upon 

OutlookExpress on this same machine works fine and any new messages show up 
in the Inbox.

Has anyone run into this before?  Can someone please help!

Thanks, Ryan

nospam7515 (2084)
10/28/2005 6:08:34 AM
exchange.admin 57650 articles. 2 followers. Follow

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Hi Ryan,

Thank you for posting here!

However, I notice you have posted the same question in our exchange.clients 
newsgroup, which I have already responded. So please check my answer there 
and if you need any further assistance on this particular issue, please reply to me 
in that thread so I can follow up with you in time. Also, please don't cross-post 
the same question in multiple newsgroups in the future so that our engineers can 
work on your question efficiently. Your understanding and cooperation is 

Thank you and Have a nice day!


Martin Qiu
Microsoft Online Partner Support

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v-mqiu (26)
10/28/2005 8:38:49 AM

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