can't send to outside e-mail

Some users, apparently those who cannot receive e-mail, cannot send to 
certain e-mail addresses.  I have had automatic e-mails going out every 
evening for the last four or five years.  Our network administrator recently 
upgraded to windows 2003 server.  Since that time e-mails form cetrain users 
will not be delivered to certain outside e-mail addresses.  For these same 
users some e-mails will be delivered.  Please help, I need the e-mail 
messages and my network administrator does not seem interested in the problem
0
JoeElla (2)
8/16/2005 4:06:04 PM
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What kind of  NDR do you receive?
"JoeElla" <JoeElla@discussions.microsoft.com> wrote in message
news:00F88CB6-B7D3-4BD1-96A3-2C83F4106C46@microsoft.com...
> Some users, apparently those who cannot receive e-mail, cannot send to
> certain e-mail addresses.  I have had automatic e-mails going out every
> evening for the last four or five years.  Our network administrator
recently
> upgraded to windows 2003 server.  Since that time e-mails form cetrain
users
> will not be delivered to certain outside e-mail addresses.  For these same
> users some e-mails will be delivered.  Please help, I need the e-mail
> messages and my network administrator does not seem interested in the
problem


0
8/16/2005 6:47:40 PM
Eugene,
   Thank you for taking the time to answer me.  The message that I get is 
"There is a SMTP communication problemwith the recipient's email server.  
Please contact Your system administrator.  exchange gcwda.com #5.5.0 
smtp;550-verification failed for ..."
   I have this problem with only certain users and from the knowledge base 
articles that I am reading I suspect that higher security is put on these 
users and they are not identified to the remote email server.  Is this 
possible?

"Eugene Taylor" wrote:

> What kind of  NDR do you receive?
> "JoeElla" <JoeElla@discussions.microsoft.com> wrote in message
> news:00F88CB6-B7D3-4BD1-96A3-2C83F4106C46@microsoft.com...
> > Some users, apparently those who cannot receive e-mail, cannot send to
> > certain e-mail addresses.  I have had automatic e-mails going out every
> > evening for the last four or five years.  Our network administrator
> recently
> > upgraded to windows 2003 server.  Since that time e-mails form cetrain
> users
> > will not be delivered to certain outside e-mail addresses.  For these same
> > users some e-mails will be delivered.  Please help, I need the e-mail
> > messages and my network administrator does not seem interested in the
> problem
> 
> 
> 
0
JoeElla (2)
8/16/2005 7:15:05 PM
I had a similar issue. For me the solution was to go to the user account, 
select the email tab, and then select their external email address and click 
primary.

For example, when I created new accounts, they received an address like 

mike@myorganization.internal

as well as an external email address
where the real external email address was 

mike@telco.com

The first flavor above utilized the internal domain which is OK for sending 
mail around inside, but when it is listed as the primary, the receiving SMTP 
server cannot resolve the name. So, by selecting mike@telco.com as the 
primary, everything worked again.

Some remote smtp servers check the sender info and others don't.

0
Todd1369 (159)
8/16/2005 9:11:02 PM
Reply:

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