What are the features of 1.2?

We have recently begun using MSCRM and are very unhappy.  What are the
updates that will be in 1.2?
1. Is synch speed addressed?
2. Can you customize activities?
3. Any improvements to usability for sales people?

Thanks!


0
Chuck
11/17/2003 9:11:53 PM
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1) From what I've heard, the synch speed has increased quite a bit.
2) No.  This is to be in the v2.0 release in Q404
3) In what way?  They didn't change that much in terms of "features" for
this release.

"Chuck Latham" <chuck_latham_1999@yahoo.com> wrote in message
news:%239vahtVrDHA.2588@tk2msftngp13.phx.gbl...
We have recently begun using MSCRM and are very unhappy.  What are the
updates that will be in 1.2?
1. Is synch speed addressed?
2. Can you customize activities?
3. Any improvements to usability for sales people?

Thanks!



0
Matt
11/17/2003 10:44:01 PM
I am disappointed in the "use ability" of MSCRM vs other mid tier CRM such
as Sales Logix.  MSCRM is not a very sales person friendly program.  Great
technolgy but if you have to beg sales people to use because you they have
to go thru 4 screens to do something, dot net does not work.
<mattp65@removetoX_Xyahoo.Com> wrote in message
news:O1u2QxVrDHA.1960@TK2MSFTNGP12.phx.gbl...
> 1) From what I've heard, the synch speed has increased quite a bit.
> 2) No.  This is to be in the v2.0 release in Q404
> 3) In what way?  They didn't change that much in terms of "features" for
> this release.
>
> "Chuck Latham" <chuck_latham_1999@yahoo.com> wrote in message
> news:%239vahtVrDHA.2588@tk2msftngp13.phx.gbl...
> We have recently begun using MSCRM and are very unhappy.  What are the
> updates that will be in 1.2?
> 1. Is synch speed addressed?
> 2. Can you customize activities?
> 3. Any improvements to usability for sales people?
>
> Thanks!
>
>
>


0
Chuck
11/17/2003 11:05:48 PM
MS had to start somewhere.  What they have produced for a 1.0 product is
rather rich.  Compared to SalesLogix the overall lead->sales->service
functionality out of the box is pretty strong.  There are some things I
don't like all that much, but I have to remind myself this is the first
offering.  I would expect 2.0 to be more of a true to market product.  I do
suspect that the Sales For Outlook functionality is one of the big selling
points right now, as it should be.  Being in the SalesLogix market for a
long period of my career one of the bigest complaints we got was that sales
people didn't like having to leave Outlook.  The average sales person spends
most of their day in Outlook managing emails, contacts, and their calender.
The Sales For Outlook functionality is what allows them to do that more
effectively.  SalesLogix will never be able to seamlessly integrate into
Outlook.  I am not trying to defend as much as point out that I have seen
both sides of the coin.

Jake

"Chuck Latham" <chuck_latham_1999@yahoo.com> wrote in message
news:uhAgZ9VrDHA.2244@TK2MSFTNGP12.phx.gbl...
> I am disappointed in the "use ability" of MSCRM vs other mid tier CRM such
> as Sales Logix.  MSCRM is not a very sales person friendly program.  Great
> technolgy but if you have to beg sales people to use because you they have
> to go thru 4 screens to do something, dot net does not work.
> <mattp65@removetoX_Xyahoo.Com> wrote in message
> news:O1u2QxVrDHA.1960@TK2MSFTNGP12.phx.gbl...
> > 1) From what I've heard, the synch speed has increased quite a bit.
> > 2) No.  This is to be in the v2.0 release in Q404
> > 3) In what way?  They didn't change that much in terms of "features" for
> > this release.
> >
> > "Chuck Latham" <chuck_latham_1999@yahoo.com> wrote in message
> > news:%239vahtVrDHA.2588@tk2msftngp13.phx.gbl...
> > We have recently begun using MSCRM and are very unhappy.  What are the
> > updates that will be in 1.2?
> > 1. Is synch speed addressed?
> > 2. Can you customize activities?
> > 3. Any improvements to usability for sales people?
> >
> > Thanks!
> >
> >
> >
>
>


0
Jake
11/17/2003 11:58:27 PM
I have just done a limited test on the 1.2 synchronisation:-

1.0 replicated all the data for the user whether it had changed or not.  1.2
seems to replicate only the changed data.  In my limited test, going
off-line was much quicker than the previous version.  It stills isn't as
instananeous as going on line but it a huge improvement all the same.

As for the rest of the stuff, I have found it hard to put my finger on any
other useful changes apart from resizing columnns temporarily.  Shame, there
is so much we wanted!

Morag
"Chuck Latham" <chuck_latham_1999@yahoo.com> wrote in message
news:%239vahtVrDHA.2588@tk2msftngp13.phx.gbl...
> We have recently begun using MSCRM and are very unhappy.  What are the
> updates that will be in 1.2?
> 1. Is synch speed addressed?
> 2. Can you customize activities?
> 3. Any improvements to usability for sales people?
>
> Thanks!
>
>


0
Morag
11/20/2003 3:18:18 PM
Reply:

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