Script error when tyring to create new crm contact with outlook

I have just installed CRM and web interface works ok, now I started 
installing outlook client and it wen't ok, only needed to install xml core 
separately.

Everything looked great until I started testing from Outlook client, I made 
new crm appointment and then I tried to add new contact, I click from button 
labeled regarding, then from window that opened I have tried to choose 
account and also contact, error is same, anyway after choosing contact or 
account I click New... soon new window opens labeled quick create 
account/contact, then Internet Explorer script error box opens reading: Line 
33 Char 4, frmResult._id.lenght is null or not an object. Also in quick 
create window shows error "An error has occured. For more information, 
contact your system administrator." I am administrator of this system so not 
very helpful ;)

Perhaps someone have had similar problem and knows what is wrong?

System specs:
Server is SBS2003 CRM 1.2 with update 1 that solves XPSP2 issues, 
workstation WinXP SP2 with Office 2003 SBE CRM client 1.2 with update 1 that 
solves XPSP2 issues.  

0
jfteam (1)
6/14/2005 10:32:02 AM
crm 35858 articles. 1 followers. Follow

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I just found that Windows XP client that has SP1 gives bit more information 
from problem.

FileNotFoundExeption: File C:\Program Files\Microsoft 
CRM\Client\res\web\_xslfiles\1_QuickCreate.xsl not found

There is lot more text, but that is main information that I get from error 
message.  In folder C:\Program Files\Microsoft CRM\Client\res\web\_xslfiles\ 
there is only one file dmupdate.xml. 

I have searched hundreds of pages for any information and have not yet found 
anything that helps, I have done lot of fixes that have not done anything. I 
have also gone trough installation step by step and everything looks to be as 
in book. Maybe it is just a small thing that makes all this trouble, but I 
have not yet been able to found it.

Also I made one typo to domain name when creating user to crm, but I use 
different user now, only problem is that I can't change or create mispelled 
one. I found one way to remove user, but that would require some programming, 
there should be way to at least retype domain/username, imo. 

"jfteam" kirjoitti:

> I have just installed CRM and web interface works ok, now I started 
> installing outlook client and it wen't ok, only needed to install xml core 
> separately.
> 
> Everything looked great until I started testing from Outlook client, I made 
> new crm appointment and then I tried to add new contact, I click from button 
> labeled regarding, then from window that opened I have tried to choose 
> account and also contact, error is same, anyway after choosing contact or 
> account I click New... soon new window opens labeled quick create 
> account/contact, then Internet Explorer script error box opens reading: Line 
> 33 Char 4, frmResult._id.lenght is null or not an object. Also in quick 
> create window shows error "An error has occured. For more information, 
> contact your system administrator." I am administrator of this system so not 
> very helpful ;)
> 
> Perhaps someone have had similar problem and knows what is wrong?
> 
> System specs:
> Server is SBS2003 CRM 1.2 with update 1 that solves XPSP2 issues, 
> workstation WinXP SP2 with Office 2003 SBE CRM client 1.2 with update 1 that 
> solves XPSP2 issues.  
> 
0
Utf
6/15/2005 8:14:01 AM
Reply:

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