Reports issue #2

Hi all,


I have two different CRM setups, and I'm running through the same
issue. It's impossible to generate reports from CRM.


Here are the configurations :
1) Windows Server 2008 w/ CRM 4.0, and a windows server 2003 w/ SQL
2005 & Report Server
2) Windows Server 2008 w/ CRM 4.0 and SQL 2008 with Report Server

Both Windows2k8 are domain controllers, and in the first setup the two
servers are in the same domain.
My report services are running with the network service account.



When I want to get a report from CRM, I got the following message :
"Reporting Error. The report cannot be displayed".

When I look in the IIS log of the CRM server, there is three http 401
errors : two 401.1, and one 401.2.


I don't know what to do, where to look...

Thanks,


Pierre
0
petrus.lt (3)
7/29/2008 8:28:37 AM
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are you able to run the report  from the report server?

------
Aamir

Blog = http://mscrmsupport.wordpress.com/
0
whatelseto (435)
7/29/2008 8:31:28 AM
On 29 juil, 10:31, Aamir Bashir <whatels...@gmail.com> wrote:
> are you able to run the report  from the report server?
>
> ------
> Aamir
>
> Blog =3Dhttp://mscrmsupport.wordpress.com/

No, I'm not. I can see the report list, but when I want to see one,
here is the message I'm getting :

Impossible de d=E9chiffrer la valeur chiffr=E9e du param=E8tre de
configuration =AB UnattendedExecutionAccount\Password =BB.
(rsFailedToDecryptConfigInformation)
Le serveur de rapports a rencontr=E9 une erreur de configuration. Vous
trouverez des d=E9tails suppl=E9mentaires dans les fichiers journaux.
(rsServerConfigurationError)

I gave the account I'm using (Administrator, for testing) all rights
available in the report server, but it changes nothing.

Pierre
0
petrus.lt (3)
7/29/2008 8:36:29 AM
Go through from this post and tell me it it solve your issue.

http://groups.google.com/group/microsoft.public.crm.deployment/browse_thread/thread/e37b4c7297d14b81


------
Aamir


Blog = http://mscrmsupport.wordpress.com/
0
whatelseto (435)
7/29/2008 8:49:06 AM
This doesn't work.


However, I finally managed to get the reports :

"rsconfig -e -i SERVER", where SERVER is the name of my sql instance.


It now works great, both from the reports website and CRM.



Thanks anyway aamir for your help !


Pierre



0
petrus.lt (3)
7/29/2008 10:09:30 AM
Reply:

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