re-promote email to CRM activity

User by mistake deleted an activity which was originally 
promoted from an email. User tried to promote that email 
to CRM activity again. It prompted, " This e-mail is being 
tracked as a Microsoft CRM activity. Any future 
communication on this e-mail will also be tracked as an 
activity in Microsoft CRM.

If reply or forward that email to the user himself, the 
new forwarded email did convert to an activity but cannot 
be associated with any account or contact since the 
activity is completed and in history.

Any other workaround? Thank you.
0
Stephen
9/16/2004 8:53:45 PM
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I'm not positive that this will work, but try copying and pasting the email 
(Ctrl+C followed by Ctrl+V).  It may even promote the copied email 
automaticcaly since it would see that the original email had been promoted.  

If you do try this, post a comment to let us know how it worked out.
0
Utf
9/17/2004 6:29:11 PM
Reply:

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