link ALL emails to/from CRM contacts

We want to link ALL incoming and outgoing emails to CRM contacts 
automatically without having to depend on the user or owner settings.  There 
may be several people who work with a contact so usign the contact owner 
doesn't work for us.  We were thinking we could do this somehow with an 
exchange journal mailbox and an Outlook client running.  However we can't 
seem to find a way aroudn the contact 'owner' issue.  

Will the journal mailbox have to be the contact owner for all CRM contacts 
for this to work? 

Is there any other way to do this? 
0
Jessalynn (1)
3/2/2009 6:30:14 PM
crm 35858 articles. 1 followers. Follow

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