Internet Facing Deployment (IFD) not facing the internet

I have microsoft sharepoint running with small business server 2007 on
an application server.
I'm trying to host Microsoft Dynamics CRM 4.0 Internet Facing
Deployment (IFD).
I've set up the DNS to point to the server where CRM is running on IIS
I've opened up permissions for it in IIS
The Firewall is as open as I can figure out to get it.
Port forwarded and translated in the NAT policies
I even set up a sub-domain on my domain provider to point to the the
static IP
And that static IP points to our private IP in the DNS(as stated
above).
I ran the IFD tool, I believe correctly, because it says "DNS resolved
correctly"

So I'm really confused as to why when anyone goes to the sub-domain I
specified, they get a 404 instead of a login screen.
And internally I get a prompt that simply puts me on our sharepoint
intranet page, which is hosted on the same server, instead of a prompt
to enter my password for CRM.
-Dave
0
davesin (2)
8/27/2008 5:37:10 PM
crm 35858 articles. 1 followers. Follow

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On Aug 27, 1:37=A0pm, Dave <dave...@gmail.com> wrote:
> I have microsoft sharepoint running with small business server 2007 on
> an application server.
> I'm trying to host Microsoft Dynamics CRM 4.0InternetFacingDeployment(IFD=
).
> I've set up the DNS to point to the server where CRM is running on IIS
> I've opened up permissions for it in IIS
> The Firewall is as open as I can figure out to get it.
> Port forwarded and translated in the NAT policies
> I even set up a sub-domain on my domain provider to point to the the
> static IP
> And that static IP points to our private IP in the DNS(as stated
> above).
> I ran the IFD tool, I believe correctly, because it says "DNS resolved
> correctly"
>
> So I'm really confused as to why when anyone goes to the sub-domain I
> specified, they get a 404 instead of a login screen.
> And internally I get a prompt that simply puts me on our sharepoint
> intranet page, which is hosted on the same server, instead of a prompt
> to enter my password for CRM.
> -Dave

The problem involved many factors. The main one was that we had our
IFD on port 5556. We moved it to port 80. We also made host headers in
the IIS properties of the CRM website. And there was the necessary
step of having secure port 443 open for https. We ended up buying an
SSL certificate in the process.

In case anyone is reading this and doesn't know how to ad host
headers, just go to the IIS manager, expand the websites folder, right
click on Microsoft Dynamics CRM and go to Properties. Within their
click Advanced... Each host header should be port 80. Also you should
ad one blank port 80. The header format should be
organization.domain.com. For example crmnorthamerica.amazon.com. Add
as many host headers as there are organizations. Also ad host headers
without the domain, so crmnorthamerica, by itself with port 80.

Do an iisreset after this and it should be open now. We had an issue
with Imports hanging on "submitted" and adding that blank port 80
mentioned above, into the host headers, fixed this issue.

0
davesin (2)
9/24/2008 1:55:41 PM
Reply:

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