HELP! No One has system admin rights

Can anyone help. One of our CRM users has managed to remove the system admin
role from the domain administrator account!!  We're only using the MSDN
licences and none of the other users have system admin roles, their all
either marketing staff of sales staff.

Any help would be great thanks in advance.

8/23/2004 11:12:54 AM
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well john if ur domain administrator is the account with which u installed
CRM then what u can do is log on crm machine with system admin and go to
deployment manager and create another temporary user with the system
administrator role and then use it to provide the system adminitrator rights
to ur domain admin, this is possible since the user who installed crm does
not require any liscence to add users via deployment manager but then this
will require you to have one liscence available out of the provided 5.  If
your out of liscenses then you will have to do it via hacking ur way into
the SQL database.
here are the steps that i think will work:

what u need is to insert a new record in the SystemUserRole table with
RoleID and SystemUserID information, now follow the following steps to get
the required information:

*) open query analyser in the sql database MSDN_Subscriber_MSCRM
*) run the query "select businessunitid, name from businessunitbase" and
copy the systemuserid
*) then run the query "select roleid from rolebase where businessunitid =
'[replace the copied systemuserid here]' and name = 'System Administrator'"
and copy the roleid
*) then run the query "select systemuserid, domainname from systemuserbase"
and copy the systemuserid for ur domain administrator
*) then run the query "insert into SystemUserRoles (systemuserid, roleid)
values ([replace the systemuserid here], [replace the roleid here])"

hope this will work out.  anyone else would like to coment on wether i have
provided the right way of doing this ??
Ashfaq Ali

"John Erskine" <> wrote in message
> Can anyone help. One of our CRM users has managed to remove the system
> role from the domain administrator account!!  We're only using the MSDN
> licences and none of the other users have system admin roles, their all
> either marketing staff of sales staff.
> Any help would be great thanks in advance.

8/23/2004 12:34:22 PM

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