Error creating activities from Cases
Hi I have an out of the box SBS 2003 CRM Setup I have installed Rollup1 and the new help files Under about MS CRM it has CRM 3.0 (3.0.5300.0) When we try and create activies from within a case, we get the following to errors in the event log We can create the activities just fromthe main web client menu ok The same thing happens in the outlook client (OL 2003, Exchange 2003) I found some links to verabose stuff, but they all applied to the have MS CRM setup on multiple server. We have tried it with and without Outlook open Anyhelp appreciated Event Type: Error Event Source: MSCRMAddressBook Event Category: None Event ID: 6423 Date: 14/03/2007 Time: 7:43:11 AM User: N/A Computer: SRV-TS Description: An error occurred with the Microsoft CRM Address Book - the user could not be authenticated. Check user credentials, network connections and CRM server availability and try restarting Microsoft CRM. HR=0x80004005. Context=Access check. Function=CheckWhoAmIAndAccess. Line=940. Event Type: Error Event Source: MSCRMAddin Event Category: None Event ID: 5972 Date: 14/03/2007 Time: 7:44:37 AM User: N/A Computer: SRV-TS Description: An error occurred retrieving data from the Microsoft CRM server for processing Microsoft CRM-related e-mail messages. Not all CRM-related e-mail messages may be marked appropriately. Verify that the current user has appropriate permissions and server connectivity and try the action again. HR=0x80004005. Context=. Function=CEmailTagger::Run. Line=313. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
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Nick
3/13/2007 10:59:39 PM
crm
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