CRM not receiving all the E-Mails

Hi all,

I have SBS 2003, Exchange 2000.
I have reloaded the CRM, which by the way is not best idea when your new to 
the product, but after doing surgery in the registry and getting the build 
numbers correct - all worked again.
Now i have the problem that not all e-mails are routing thru to the CRM even 
with the setting "on all incoming mail selected".
I was hoping that someone will have a bit of knowledge to share in this 
regard.

Rgds
Jefferson
0
Utf
5/20/2005 1:26:06 PM
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Are only a few users reproting this issue? ie is email working for some
users but not all?.

you need to add an entry in the AD for each user who is to be crm email
enabled. Have you done that for all users?

-- 
John O'Donnell
Microsoft CRM MVP
http://www.mscrmfaq.us


"Jefferson" <originaljeffie@hotmail.com> wrote in message
news:C40DBF06-B9AA-43FE-BB2E-EFB2591209AF@microsoft.com...
> Hi all,
>
> I have SBS 2003, Exchange 2000.
> I have reloaded the CRM, which by the way is not best idea when your new
to
> the product, but after doing surgery in the registry and getting the build
> numbers correct - all worked again.
> Now i have the problem that not all e-mails are routing thru to the CRM
even
> with the setting "on all incoming mail selected".
> I was hoping that someone will have a bit of knowledge to share in this
> regard.
>
> Rgds
> Jefferson


0
John
5/24/2005 12:01:16 AM
Reply:

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