CRM buttons dim: error occurred loading Microsoft CRM functionalit

I have read some of the other posts about this same error with Outlook 2003 
(SP2).  I am seeing the erorr messages as well and have attached the trace.

Environment is Windows 2003 Server with MS CRM 3.0.  Office 2003 SP2 with CRM 

The URL http://<yourcrmserver>/mscrmservices/2006/crmservice.asmx works and 
returns:
"The following operations are supported. For a formal definition, please
review the Service Description.
...."

However, Outlook 2003 client shows:
"An error occurred loading Microsoft CRM functionality.
Try restarting Outlook.
Contact your system administrator if errors persist."

Then Outlook will continue loading with the CRM buttons grayed out.

The trace shows the following errors:

# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2006-01-29 22:24:07.925
# Categories: *:Verbose
# Schedule: Hourly
# ComputerName: CRM
# CRMVersion: 3.0.5300.0
[2006-01-29 22:24:07.925] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | CAddin::Crm Service is 
available Function: CAddin::HrActivateAddin File: 
c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 383
[2006-01-29 22:24:07.972] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | Starting UI 
Initilization. Function: CAddin::HrInitializeUI File: 
c:\crmv3rtm\src\application\outlook\addin\outlookui.cpp Line: 53
[2006-01-29 22:24:07.972] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | Reading registry key 
IsvXmlHash failed Function: FReadWzRegKeyValue File: 
c:\crmv3rtm\src\application\outlook\addin\common.cpp Line: 829
[2006-01-29 22:24:08.175] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | UI didn't change since 
the last Outlook start-up. Function: CAddin::HrInitializeUI File: 
c:\crmv3rtm\src\application\outlook\addin\outlookui.cpp Line: 107
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | Reading registry key 
SyncContact failed Function: FReadWzRegKeyValue File: 
c:\crmv3rtm\src\application\outlook\addin\common.cpp Line: 829
# CRM Tracing Version 1.1 Unmanaged
# LocalTime: 2006-01-29 22:24:08.315
# Categories: *:Verbose
# Schedule: Hourly
# ComputerName: CRM
# CRMVersion: 3.0.5300.0
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | CDualClientT<char 
const * const c_szQuerySrf,class CCrmSoapWininetClient>::SendRequest File: 
c:\crmv3rtm\src\application\outlook\common\..\platform\include\PipeStream.h 
Line: 1229
>hr = 0x80004005
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | 
CRMQuery::CCRMQueryT<class CDualClientT<char const * const c_szQuerySrf,class 
CCrmSoapWininetClient> >::ExecuteQuery File: 
c:\crmv3rtm\src\application\outlook\platform\proxy\include\crmquery.h Line: 
3822
>hr = 0x80040220
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | 
CAddin::HrSetOutlookSyncSettingsIfNeeded File: 
c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 1803
>hr = 0x80040220
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | 
CAddin::HrActivateAddin File: 
c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 591
>hr = 0x80040220
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | 
CAddin::HrActivateAddin File: 
c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 592
>hr = 0x80040220
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x80040220.  
Function: CAddin::HrActivateAddin File: 
c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 595
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | 
CAddin::HrActivateAddin File: 
c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 679
>hr = 0x80040220
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | Entered 
CUIUtil::UpdateUI(oldState=sOnline (0), newState=sAddinLoadFailure (6)) 
Function: CUIUtil::UpdateUI File: 
c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 615
[2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | Exited 
CUIUtil::UpdateUI() Function: CUIUtil::UpdateUI File: 
c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 674
[2006-01-29 22:24:08.893] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | Entered 
CUIUtil::UpdateUI(oldState=sUnknown (-1), newState=sAddinLoadFailure (6)) 
Function: CUIUtil::UpdateUI File: 
c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 615
[2006-01-29 22:24:08.893] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | Exited 
CUIUtil::UpdateUI() Function: CUIUtil::UpdateUI File: 
c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 674


0
Velotta (1)
1/30/2006 3:26:26 AM
crm 35858 articles. 1 followers. Follow

2 Replies
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This could be because the client is unable to connect to the server. Try 
repairing the installation.

"Mike Velotta" wrote:

> I have read some of the other posts about this same error with Outlook 2003 
> (SP2).  I am seeing the erorr messages as well and have attached the trace.
> 
> Environment is Windows 2003 Server with MS CRM 3.0.  Office 2003 SP2 with CRM 
> 
> The URL http://<yourcrmserver>/mscrmservices/2006/crmservice.asmx works and 
> returns:
> "The following operations are supported. For a formal definition, please
> review the Service Description.
> ..."
> 
> However, Outlook 2003 client shows:
> "An error occurred loading Microsoft CRM functionality.
> Try restarting Outlook.
> Contact your system administrator if errors persist."
> 
> Then Outlook will continue loading with the CRM buttons grayed out.
> 
> The trace shows the following errors:
> 
> # CRM Tracing Version 1.1 Unmanaged
> # LocalTime: 2006-01-29 22:24:07.925
> # Categories: *:Verbose
> # Schedule: Hourly
> # ComputerName: CRM
> # CRMVersion: 3.0.5300.0
> [2006-01-29 22:24:07.925] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | CAddin::Crm Service is 
> available Function: CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 383
> [2006-01-29 22:24:07.972] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Starting UI 
> Initilization. Function: CAddin::HrInitializeUI File: 
> c:\crmv3rtm\src\application\outlook\addin\outlookui.cpp Line: 53
> [2006-01-29 22:24:07.972] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Reading registry key 
> IsvXmlHash failed Function: FReadWzRegKeyValue File: 
> c:\crmv3rtm\src\application\outlook\addin\common.cpp Line: 829
> [2006-01-29 22:24:08.175] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | UI didn't change since 
> the last Outlook start-up. Function: CAddin::HrInitializeUI File: 
> c:\crmv3rtm\src\application\outlook\addin\outlookui.cpp Line: 107
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Reading registry key 
> SyncContact failed Function: FReadWzRegKeyValue File: 
> c:\crmv3rtm\src\application\outlook\addin\common.cpp Line: 829
> # CRM Tracing Version 1.1 Unmanaged
> # LocalTime: 2006-01-29 22:24:08.315
> # Categories: *:Verbose
> # Schedule: Hourly
> # ComputerName: CRM
> # CRMVersion: 3.0.5300.0
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | CDualClientT<char 
> const * const c_szQuerySrf,class CCrmSoapWininetClient>::SendRequest File: 
> c:\crmv3rtm\src\application\outlook\common\..\platform\include\PipeStream.h 
> Line: 1229
> >hr = 0x80004005
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CRMQuery::CCRMQueryT<class CDualClientT<char const * const c_szQuerySrf,class 
> CCrmSoapWininetClient> >::ExecuteQuery File: 
> c:\crmv3rtm\src\application\outlook\platform\proxy\include\crmquery.h Line: 
> 3822
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrSetOutlookSyncSettingsIfNeeded File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 1803
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 591
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 592
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x80040220.  
> Function: CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 595
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 679
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Entered 
> CUIUtil::UpdateUI(oldState=sOnline (0), newState=sAddinLoadFailure (6)) 
> Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 615
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Exited 
> CUIUtil::UpdateUI() Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 674
> [2006-01-29 22:24:08.893] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Entered 
> CUIUtil::UpdateUI(oldState=sUnknown (-1), newState=sAddinLoadFailure (6)) 
> Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 615
> [2006-01-29 22:24:08.893] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Exited 
> CUIUtil::UpdateUI() Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 674
> 
> 
0
Utf
1/30/2006 11:00:26 AM
Watch out, there's something wrong with the tracing level of some trace 
entries. I noticed the same in some of my  trace files. The first part of the 
trace file you post shows entries with Level: Error, but actually they 
aren't. E.g.
[2006-01-29 22:24:07.925] Process:OUTLOOK |Thread:3500 |Category: 
Unmanaged.Platform |User: PlatformUser |Level: Error | CAddin::Crm Service is 
available Function: CAddin::HrActivateAddin File: 
c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 383

This one is actually just Info, not an Error. Just something to be aware of, 
it can be misleading.

Anyway, you still got your problem. It looks like it has problems reading 
some registrykeys, IsvXmlHash and SyncContact. Do you have to registrykeys?

--
Jeffry van de Vuurst
CWR Mobility
www.cwrmobility.com
--


"Mike Velotta" wrote:

> I have read some of the other posts about this same error with Outlook 2003 
> (SP2).  I am seeing the erorr messages as well and have attached the trace.
> 
> Environment is Windows 2003 Server with MS CRM 3.0.  Office 2003 SP2 with CRM 
> 
> The URL http://<yourcrmserver>/mscrmservices/2006/crmservice.asmx works and 
> returns:
> "The following operations are supported. For a formal definition, please
> review the Service Description.
> ..."
> 
> However, Outlook 2003 client shows:
> "An error occurred loading Microsoft CRM functionality.
> Try restarting Outlook.
> Contact your system administrator if errors persist."
> 
> Then Outlook will continue loading with the CRM buttons grayed out.
> 
> The trace shows the following errors:
> 
> # CRM Tracing Version 1.1 Unmanaged
> # LocalTime: 2006-01-29 22:24:07.925
> # Categories: *:Verbose
> # Schedule: Hourly
> # ComputerName: CRM
> # CRMVersion: 3.0.5300.0
> [2006-01-29 22:24:07.925] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | CAddin::Crm Service is 
> available Function: CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 383
> [2006-01-29 22:24:07.972] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Starting UI 
> Initilization. Function: CAddin::HrInitializeUI File: 
> c:\crmv3rtm\src\application\outlook\addin\outlookui.cpp Line: 53
> [2006-01-29 22:24:07.972] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Reading registry key 
> IsvXmlHash failed Function: FReadWzRegKeyValue File: 
> c:\crmv3rtm\src\application\outlook\addin\common.cpp Line: 829
> [2006-01-29 22:24:08.175] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | UI didn't change since 
> the last Outlook start-up. Function: CAddin::HrInitializeUI File: 
> c:\crmv3rtm\src\application\outlook\addin\outlookui.cpp Line: 107
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Reading registry key 
> SyncContact failed Function: FReadWzRegKeyValue File: 
> c:\crmv3rtm\src\application\outlook\addin\common.cpp Line: 829
> # CRM Tracing Version 1.1 Unmanaged
> # LocalTime: 2006-01-29 22:24:08.315
> # Categories: *:Verbose
> # Schedule: Hourly
> # ComputerName: CRM
> # CRMVersion: 3.0.5300.0
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | CDualClientT<char 
> const * const c_szQuerySrf,class CCrmSoapWininetClient>::SendRequest File: 
> c:\crmv3rtm\src\application\outlook\common\..\platform\include\PipeStream.h 
> Line: 1229
> >hr = 0x80004005
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CRMQuery::CCRMQueryT<class CDualClientT<char const * const c_szQuerySrf,class 
> CCrmSoapWininetClient> >::ExecuteQuery File: 
> c:\crmv3rtm\src\application\outlook\platform\proxy\include\crmquery.h Line: 
> 3822
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrSetOutlookSyncSettingsIfNeeded File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 1803
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 591
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 592
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | hr = 0x80040220.  
> Function: CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 595
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | 
> CAddin::HrActivateAddin File: 
> c:\crmv3rtm\src\application\outlook\addin\addin.cpp Line: 679
> >hr = 0x80040220
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Entered 
> CUIUtil::UpdateUI(oldState=sOnline (0), newState=sAddinLoadFailure (6)) 
> Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 615
> [2006-01-29 22:24:08.315] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Exited 
> CUIUtil::UpdateUI() Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 674
> [2006-01-29 22:24:08.893] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Entered 
> CUIUtil::UpdateUI(oldState=sUnknown (-1), newState=sAddinLoadFailure (6)) 
> Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 615
> [2006-01-29 22:24:08.893] Process:OUTLOOK |Thread:3500 |Category: 
> Unmanaged.Platform |User: PlatformUser |Level: Error | Exited 
> CUIUtil::UpdateUI() Function: CUIUtil::UpdateUI File: 
> c:\crmv3rtm\src\application\outlook\addin\uiutil.cpp Line: 674
> 
> 
0
Utf
1/30/2006 12:26:31 PM
Reply:

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Hi, I have installed CRM 1.2 on a Windows Server 2003 SP1 machine. I can work with CRM on this machine using http://localhost. But when I try to access the homepage on another computer by typing http://CRMserver or http://IP address of CRM server I cannot access it. Can anyone please tell what do I have to configure to access the homepage on another machine? Thanks and Regards, Harshad ...

error PRJ0019
Hi All, i am in a process of migrating a project from vc6.0 to vc8.0 here i got a different error. i have gone through MSDN, but not solved my error. error showing like: Error 182 error PRJ0019: A tool returned an error code from "copy deleting ilk file from target directory" SimIDC The command line input for SimIDC is as below ************************************************* /Od /I "." /I ".\help" /I "..\SimAPI\include" /I ".\include" /I ".\res" /I "C:\Program Files\NCR APTRA\Problem Determination Collection" /D "...

Reset CRM
Hi, How can I reset CRM database? I create contacts, acounts, invoices, etc., and i want delete all. Tnhank's, RS You cannot reset the database. You could restore the database if you took a backup before you started adding data. You can also go into the system and start deleting records. Can I ask why you need to do this? Have you been experimenting with CRM and now want to go to a live server? -- John O'Donnell Microsoft CRM MVP http://www.microsoft.com/BusinessSolutions/Community/CRMFaqLanding.aspx "Ricardo" <anonymous@discussions.microsoft.com> wrote in mes...

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Can someone tell me where I can find the CRM 3.0 Desktop client which works with Vista & Office 2007? Thanks You can download it using the following link. http://www.microsoft.com/downloads/details.aspx?FamilyID=740e1b3b-11c3-4aef-b2e3-8309e0cf1bb0&DisplayLang=en Magui "circulent" <circulent@discussions.microsoft.com> wrote in message news:27D9D594-593F-4C1D-9E61-09F946FFA8BB@microsoft.com... > Can someone tell me where I can find the CRM 3.0 Desktop client which > works > with Vista & Office 2007? > > Thanks ...

How works conflictresolution with the offline outlookclient and ms crm?
Hi Does somebody know how the conflictresolution works if one ore more offlineclients synchronise to the server. How does it work if diffrent offlineclientds did some changes on the same field? Does someone know a good description about this problem? Thank's Michel Consider a situation where a field has been changed. 1. Two offline clients making a change 2. One offline and the second online client making a change when the client goes online the data present in the client is synchronised and saved irrespective of the time when the last changes were made to the field. "Hope...

OL2002-Missing POP3 Accounts from Accounts button
Using OL2002. I have 5 POP3 email accounts and they do not show up under the Accounts button when I create a new email. Also, when I click the move up/move down buttons in the account setup screen, they randomly move and/or do not move when I click the buttons. I've found that if I click the move down button and then click an email account and repeat the process, I can get one or two of the email accounts to appear in the Accounts button drop down list, but am unable to make all of the accounts show up. Thanks in advance for the help. Scott ...

CRM registration can not be done!
After CRM installation and valid internet connection via LAN, I could not succeed to register CRM 3.0. Is there anybody who had this problem before and solve it?? When you fill in the registration details, if you specify the implementation was done by a partner company, make sure you fill in data in all fields for the partner company, otherwise the registration process can fail -- David Jennaway - Microsoft Dynamics CRM MVP Web: http://www.excitation.co.uk "Pleiades" wrote: > After CRM installation and valid internet connection via LAN, I could > not succeed to registe...

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Hi all, I has problem and enigma. MDI app was created by MFC AppWizard(exe). This MDI app displays help document by F1 Key. If F1 key is pushed without help document, CFileDialog to select Help document(.chm) file is displayed. The problem occurs by operation as follows. - Delete Help Document(.chm). - You keep clicking title bar. - You push F1 key. CFileDialog is displayed. You notice that CFileDialog window cannot be moved. Would someone please help with this issue? I want to know the issue and solution. -Dev Env- Windows XP(32bit), VC6.0 SP6 -- Define -- CMainFrame class defines WinHe...

File in Use Error
Hello, I have a excel spreadsheet with two worksheets, each of which connects to the same Access database via an ODBC connection to retrieve data. The worksheets have different data and are pulling from different tables in access. I was able to do this without any problem but since I am the owner and creator for both files I did not forsee any problems. Now I need another individual to do this task but when they open the excel file they get 'File in Use :|' error. The person has read, write, modify and excute rights to the database. Any help will be appreciated. Thank you. Sini ...

Cannot run Microsoft published on my machine
All of a sudden I am getting this dialog when I try to d/l from msft! And cannot get updates from the update site. You cannot d/l from this publisher on this machine. I have already added microsoft update to the trusted zone. Any ideas? winxp sp3 Sue By the way: there WAS a windows re-install on this machine..... "Sue J Thomas" <sueastro@optonline.net> wrote in message news:OGteOia$KHA.3840@TK2MSFTNGP02.phx.gbl... > All of a sudden I am getting this dialog when I try to d/l from msft! > And cannot get updates from the update site. > ...

Migrating CRM to CRM
We had to delete the OU from the Active Directy, and now cannot get to our data. Reading through the posts it looks as though we have to use the DMF to convert our data because of the GUIDs that are hard-coded in the files. Unless someone knows of a utility that I can use to change the GUIDs in the Active Directory - but we tried a number of different things. So, is there an easy method to import CRM data into CRM? I tried using SQL DTS to the cdf_entities, but this is like pulling teeth, and don't know if I am going to be losing any data. Anyone have any insight into getti...

PDF's not traking in crm
when tracking a pdf file in CRM we get an error saying that we can not track it. the files are small so it is not an issue with them being to big. we can track other types of attachments with no problem. in the event viewer we get an error with the event ID: 5983. i did a google on it and find a solution for the old 3.0 version(which was to update to a later 3.0 version). we are on 4.0 with the latest updates. thanks for your help Hi, There is a problem attaching an email which has an attachment with an '&' in the file name. Could this be your problem? Rob "Tyler Ba...

Crm grid error
I've created a custom entity called Billed hours and associated it to the case entity (which is the parent). It doesn't allow me to open the instance of the billed hours entity in the associated view and when i select it and try to delete it, it says: "You must select one or more records before you can perform this action". I'd appreciate any help :) ...