CRM 3.0, OWA and ActiveSync Issues

I have taken over the support of server that is SB2003 with MS CRM 3.0
installed.
When I try to access OWA from either outside or inside, I get page can
not be found. CRM seems to work fine. I am not familiar with CRM at
all. I looked in IIS Manager and see that CRM 3.0 is the default
website (default web site naming has been replaced with CRM 3.0). I
see the Exchange and EXCHWEB, etc under the CRM 3.0 top level site.
What do I need to look for? I am at a loss.

TIA!

Clay

0
Clay
8/3/2007 12:16:11 PM
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The default (and typical) CRM installation has the CRM website running
only over port 5555.  This means that even as a default website, it
can only be reached by specifying :5555 after the url.  This allows
the same url to be used for other things.

If you have having page not found problems reaching another
application over TCP/IP, it is probably because the DNS server on the
CRM server doesn't have a record on how to resolve the url you are
using into an IP address.

Can you reach OWA using an IP address?


0
Andy
8/3/2007 2:23:03 PM
Looking at the IIS configuration it is set for port 80 and port 442
for SSL

Evening using the IP address, the exchange/owa sites are not
displaying.

If I use http://servername  -> CRM asks for authentication
If I use http://servername/exchange  -> I get page not found


On Aug 3, 10:23 am, Andy <ane...@infotek-consulting.com> wrote:
> The default (and typical) CRM installation has the CRM website running
> only over port 5555.  This means that even as a default website, it
> can only be reached by specifying :5555 after the url.  This allows
> the same url to be used for other things.
>
> If you have having page not found problems reaching another
> application over TCP/IP, it is probably because the DNS server on the
> CRM server doesn't have a record on how to resolve the url you are
> using into an IP address.
>
> Can you reach OWA using an IP address?


0
Clay
8/3/2007 2:46:42 PM
Then whoever installed CRM before you screwed it up.  CRM is purposely
set by Microsoft to run off of port 5555 so that if it is installed
with other Microsoft Dynamics products, the other products can run
from the same URL (I imagine each product is given a different port).
The same thing applies if you tried to run something else off of the
same URL such as exchange.

You may want to consider disabling the default.aspx in the CRM website
by renaming it to default.pass.  Then, you can still invoke CRM by
calling:

http://servername/loader.aspx

But, this way at least it won't automatically keep starting up
whenever you use that URL.

Port 5555 is an unusual configuration to see when you first install
CRM, and you are tempted to remove it because it seems to be an
awkward construct for non-technical users.  But, you now know the
consequences of that...

0
Andy
8/3/2007 6:07:01 PM
Reply:

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