Closing Opportunity - Status Reasons

When you close an Opportunity, you can set the Status "Won" or "Lost."
 Based on what you select, it populates a drop-down list, Status
Reason, right beneath it.

How can I add my own options to this drop-down?

7/9/2003 11:45:43 PM
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From Home, go to Settings>System Customization>Opportunities>Customize

Click on the detail tab, then double click the Status Reason field.
Add your own options from the value tab (Keith) wrote in message news:<>...
> When you close an Opportunity, you can set the Status "Won" or "Lost."
>  Based on what you select, it populates a drop-down list, Status
> Reason, right beneath it.
> How can I add my own options to this drop-down?
> Keith
7/10/2003 4:10:56 PM
No, different field.

There is a Status Reason field which is on one of the tabs of the
regular Opportunity form.  That's the one you are talking about.  I'm
talking about when you click Action > Close Opportunity, it pops up a
different form with two radio buttons you can select Won or Lost. 
Depending on what you select it populates a drop-down beneath labeled
Status Reason, but this is a different list.  There are different
options and, as far as I can tell, you can't edit this through the
normal Form customization.

Any ideas?


"lindad" <> wrote in message news:<a6e801c346e9$a3cbe9c0$a401280a@phx.gbl>...
> You can definitely add/change Status Reasons for Won or 
> Lost Opportunities. New Status Reasons may be added 
> through system customization and picklist values (change 
> the properties of the Status Reason Field). This will 
> force you to pick the status first and then add related 
> values. This works even for the status of Won, where, with 
> the default of only one value, the Opportunity close 
> window does not allow the user to choose a Status Reason. 
> If you add multiple reasons, a picklist will appear so the 
> user can chose the appropriate value.     
> >-----Original Message-----
> >When you close an Opportunity, you can set the 
>  Status "Won" or "Lost."
> > Based on what you select, it populates a drop-down list, 
>  Status
> >Reason, right beneath it.
> >
> >How can I add my own options to this drop-down?
> >
> >
> >Keith
> >.
> >
7/11/2003 7:03:40 PM

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