Cannot send direct emails - need a reference site
i was unable to send direct emails through the CRM, i ran a repair and found several errors so i installed everything from scratch on a clean system. Still i cannot send direct emails from My Workplace in CRM. But i can send emails through the outlook on the client pc. I have seen that most of the issues submitted here in the community, refer to the inability of sending emails. therefore, i would like to speak with someone who has his CRM up and working, as i have spent almost a week trying to figure out what's going on. i have also purchased MailMerge for including attachments in quick campaigns, but since i cannot use quick campaigns for direct emails MailMerge is useless to me. regards Maria
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Utf
11/15/2006 4:51:03 PM
crm
35858 articles. 
1 followers.
3 Replies
439 Views
Did you set your default mail server as the outgoing email server? You can use the SMTP server that is in IIS, assuming you have installed it. Also, make sure port 25 is not blocked by any security device/settings or antivirus software. -- Matt Wittemann, CRM MVP http://icu-mscrm.blogspot.com "Maria" wrote: > i was unable to send direct emails through the CRM, i ran a repair and found > several errors so i installed everything from scratch on a clean system. > > Still i cannot send direct emails from My Workplace in CRM. But i can send > emails through the outlook on the client pc. > I have seen that most of the issues submitted here in the community, refer > to the inability of sending emails. therefore, i would like to speak with > someone who has his CRM up and working, as i have spent almost a week trying > to figure out what's going on. > > i have also purchased MailMerge for including attachments in quick > campaigns, but since i cannot use quick campaigns for direct emails MailMerge > is useless to me. > > regards > > Maria > > > >
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Utf
11/15/2006 8:09:02 PM
of cource i have installed it. where will i check if the default mail server is set as the outgoing? rgs \ maria "MattNC" wrote: > Did you set your default mail server as the outgoing email server? You can > use the SMTP server that is in IIS, assuming you have installed it. Also, > make sure port 25 is not blocked by any security device/settings or antivirus > software. > -- > Matt Wittemann, CRM MVP > http://icu-mscrm.blogspot.com > > > "Maria" wrote: > > > i was unable to send direct emails through the CRM, i ran a repair and found > > several errors so i installed everything from scratch on a clean system. > > > > Still i cannot send direct emails from My Workplace in CRM. But i can send > > emails through the outlook on the client pc. > > I have seen that most of the issues submitted here in the community, refer > > to the inability of sending emails. therefore, i would like to speak with > > someone who has his CRM up and working, as i have spent almost a week trying > > to figure out what's going on. > > > > i have also purchased MailMerge for including attachments in quick > > campaigns, but since i cannot use quick campaigns for direct emails MailMerge > > is useless to me. > > > > regards > > > > Maria > > > > > > > >
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Utf
11/16/2006 11:28:01 AM
There's a good KB article "How to change the incoming or outgoing Microsoft Exchange Server settings after the original installation of Microsoft Dynamics CRM is completed" at http://support.microsoft.com/default.aspx/kb/906471. -- Matt Wittemann, CRM MVP http://icu-mscrm.blogspot.com "Maria" wrote: > of cource i have installed it. where will i check if the default mail server > is set as the outgoing? > > rgs > \ > maria > > > "MattNC" wrote: > > > Did you set your default mail server as the outgoing email server? You can > > use the SMTP server that is in IIS, assuming you have installed it. Also, > > make sure port 25 is not blocked by any security device/settings or antivirus > > software. > > -- > > Matt Wittemann, CRM MVP > > http://icu-mscrm.blogspot.com > > > > > > "Maria" wrote: > > > > > i was unable to send direct emails through the CRM, i ran a repair and found > > > several errors so i installed everything from scratch on a clean system. > > > > > > Still i cannot send direct emails from My Workplace in CRM. But i can send > > > emails through the outlook on the client pc. > > > I have seen that most of the issues submitted here in the community, refer > > > to the inability of sending emails. therefore, i would like to speak with > > > someone who has his CRM up and working, as i have spent almost a week trying > > > to figure out what's going on. > > > > > > i have also purchased MailMerge for including attachments in quick > > > campaigns, but since i cannot use quick campaigns for direct emails MailMerge > > > is useless to me. > > > > > > regards > > > > > > Maria > > > > > > > > > > > >
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Utf
11/16/2006 2:52:02 PM
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All of a sudden in the last few weeks, subscription emails that had always come to me as beautiful html pages now come as text, with a bunch of links and no images. I'm thinking maybe it was an update that's caused the problem. I'm using Outlook 2003 (11.8206.8202) SP3 on Win XP. Any suggestions? -- Dena Jo Email goes to denajo2 at the dot com variation of the Yahoo domain. Plonk the bastards: http://www.panix.com/~mwsm/trolls.html We know of an issue on Vista which is fixed by a hotfix (http://support.microsoft.com/kb/951982) I don't see where it says vista on...
Multiple Send to
Dear Experts, In any Document Library you have a Send To drop down option. This can only be configured once that is only one entry. I have to have 7 Custom Send To options. Does anyone know how to create more than 1 Sent To? Best Regards, -- Girish J Bhatia MOSS Certified, SharePoint Certified, MCSE2003, MCDBA, CCNA, CCNP, CCSA ...