Cannot send direct emails - need a reference site
i was unable to send direct emails through the CRM, i ran a repair and found several errors so i installed everything from scratch on a clean system. Still i cannot send direct emails from My Workplace in CRM. But i can send emails through the outlook on the client pc. I have seen that most of the issues submitted here in the community, refer to the inability of sending emails. therefore, i would like to speak with someone who has his CRM up and working, as i have spent almost a week trying to figure out what's going on. i have also purchased MailMerge for including attachments in quick campaigns, but since i cannot use quick campaigns for direct emails MailMerge is useless to me. regards Maria
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Utf
11/15/2006 4:51:03 PM
crm
35858 articles. 
1 followers.
3 Replies
499 Views
Did you set your default mail server as the outgoing email server? You can use the SMTP server that is in IIS, assuming you have installed it. Also, make sure port 25 is not blocked by any security device/settings or antivirus software. -- Matt Wittemann, CRM MVP http://icu-mscrm.blogspot.com "Maria" wrote: > i was unable to send direct emails through the CRM, i ran a repair and found > several errors so i installed everything from scratch on a clean system. > > Still i cannot send direct emails from My Workplace in CRM. But i can send > emails through the outlook on the client pc. > I have seen that most of the issues submitted here in the community, refer > to the inability of sending emails. therefore, i would like to speak with > someone who has his CRM up and working, as i have spent almost a week trying > to figure out what's going on. > > i have also purchased MailMerge for including attachments in quick > campaigns, but since i cannot use quick campaigns for direct emails MailMerge > is useless to me. > > regards > > Maria > > > >
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Utf
11/15/2006 8:09:02 PM
of cource i have installed it. where will i check if the default mail server is set as the outgoing? rgs \ maria "MattNC" wrote: > Did you set your default mail server as the outgoing email server? You can > use the SMTP server that is in IIS, assuming you have installed it. Also, > make sure port 25 is not blocked by any security device/settings or antivirus > software. > -- > Matt Wittemann, CRM MVP > http://icu-mscrm.blogspot.com > > > "Maria" wrote: > > > i was unable to send direct emails through the CRM, i ran a repair and found > > several errors so i installed everything from scratch on a clean system. > > > > Still i cannot send direct emails from My Workplace in CRM. But i can send > > emails through the outlook on the client pc. > > I have seen that most of the issues submitted here in the community, refer > > to the inability of sending emails. therefore, i would like to speak with > > someone who has his CRM up and working, as i have spent almost a week trying > > to figure out what's going on. > > > > i have also purchased MailMerge for including attachments in quick > > campaigns, but since i cannot use quick campaigns for direct emails MailMerge > > is useless to me. > > > > regards > > > > Maria > > > > > > > >
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Utf
11/16/2006 11:28:01 AM
There's a good KB article "How to change the incoming or outgoing Microsoft Exchange Server settings after the original installation of Microsoft Dynamics CRM is completed" at http://support.microsoft.com/default.aspx/kb/906471. -- Matt Wittemann, CRM MVP http://icu-mscrm.blogspot.com "Maria" wrote: > of cource i have installed it. where will i check if the default mail server > is set as the outgoing? > > rgs > \ > maria > > > "MattNC" wrote: > > > Did you set your default mail server as the outgoing email server? You can > > use the SMTP server that is in IIS, assuming you have installed it. Also, > > make sure port 25 is not blocked by any security device/settings or antivirus > > software. > > -- > > Matt Wittemann, CRM MVP > > http://icu-mscrm.blogspot.com > > > > > > "Maria" wrote: > > > > > i was unable to send direct emails through the CRM, i ran a repair and found > > > several errors so i installed everything from scratch on a clean system. > > > > > > Still i cannot send direct emails from My Workplace in CRM. But i can send > > > emails through the outlook on the client pc. > > > I have seen that most of the issues submitted here in the community, refer > > > to the inability of sending emails. therefore, i would like to speak with > > > someone who has his CRM up and working, as i have spent almost a week trying > > > to figure out what's going on. > > > > > > i have also purchased MailMerge for including attachments in quick > > > campaigns, but since i cannot use quick campaigns for direct emails MailMerge > > > is useless to me. > > > > > > regards > > > > > > Maria > > > > > > > > > > > >
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Utf
11/16/2006 2:52:02 PM
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Is it possible to configure an Outlook user to have encryption work as follows If I am sending an email to two people and I have a public key for one but not the other. Could Outlook inform me that I do not have the public key for one of the two people and ask me if I want to send it unencrypted? ...
Restore files only view the last month emails
I have outlook 2003 i added mi windows XP Pro to Domain then Xp create a new profile. I try to restore files from old user profile, but when i made it Only e-mails from last month and past appears !!! Please if somebody have any answer for this problem Please Help me After to made it i clean a virus called BackDoor.Berbew.F but i don't know if this was the problem. I search for All Pst files and any have mails from this month June ...