Cannot install MS CRM 3.0c laptopclient - SQL Server Express fails

Hi,

I'm trying to install the latest laptop client onto my PC, I
uninstalled the previous client and also made sure I removed the old
MSDE database, however on the prerequisites SQL Server Express (crm)
fails to install given the error message:
No encryption key is available. A well-known encryption key was
returned.

Various searches on the internet have not shed any light on what this
error message means or how to resolve the problem, has anyone else
encountered this?

Jon

0
Fulk
12/22/2006 5:26:53 PM
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Jon, to be able to help you, I need following info.

1. What is version of CRM laptop client?
2. What is your PC's OS?
3. What is Outlook version on your machine?


Thanks,


"Fulk" <jw.williams@gmail.com> wrote in message 
news:1166808412.890921.73740@73g2000cwn.googlegroups.com...
> Hi,
>
> I'm trying to install the latest laptop client onto my PC, I
> uninstalled the previous client and also made sure I removed the old
> MSDE database, however on the prerequisites SQL Server Express (crm)
> fails to install given the error message:
> No encryption key is available. A well-known encryption key was
> returned.
>
> Various searches on the internet have not shed any light on what this
> error message means or how to resolve the problem, has anyone else
> encountered this?
>
> Jon
> 


0
Boyoung
12/30/2006 12:11:35 AM
Hi

I encounter the same problem as Jon:
The version of CRM Laptop Client ist CRM 3.0 (would like to update to
3.0c)
PC's OS is XP
Outlook is 2003

I tried it on another machine and it was no problem.

Thanks for helping me out.

Regina



Boyoung Ko [Microsoft] schrieb:

> Jon, to be able to help you, I need following info.
>
> 1. What is version of CRM laptop client?
> 2. What is your PC's OS?
> 3. What is Outlook version on your machine?
>
>
> Thanks,
>
>
> "Fulk" <jw.williams@gmail.com> wrote in message
> news:1166808412.890921.73740@73g2000cwn.googlegroups.com...
> > Hi,
> >
> > I'm trying to install the latest laptop client onto my PC, I
> > uninstalled the previous client and also made sure I removed the old
> > MSDE database, however on the prerequisites SQL Server Express (crm)
> > fails to install given the error message:
> > No encryption key is available. A well-known encryption key was
> > returned.
> >
> > Various searches on the internet have not shed any light on what this
> > error message means or how to resolve the problem, has anyone else
> > encountered this?
> >
> > Jon
> >

0
Regi
1/19/2007 1:02:08 PM
Reply:

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